Head of Accounts (Hybrid) in London

About 9fin

9fin is the AI platform powering global debt markets — the world's largest asset class at over $145 trillion. Debt markets are vast, global, and mission-critical, yet still run on fragmented data, PDFs, and manual workflows. 9fin replaces this broken infrastructure with a single platform that centralises proprietary credit data, deep analysis, and high-value workflows across global markets. Today, 9fin powers teams at 300+ blue-chip institutions worldwide, including global banks, asset managers, private equity firms, law firms, and advisors. The business is scaling at exceptional speed, with rapid expansion in the US and best-in-class retention driven by deep workflow adoption. With proven product-market fit and strong, global market pull, 9fin is accelerating toward becoming the category-defining platform for debt markets worldwide.

About the Role

We're looking for a Head of Strategic Accounts, EMEA to lead the top tier of our commercial organisation — the largest, most complex accounts driving 9fin's next phase of growth. Strategics is our top segment: a targeted book of our largest ARR accounts across the global banks, top-tier law firms, multi-strategy hedge funds, asset managers, and private equity firms who set the standard for how credit intelligence is bought and used.

You'll build and lead a team of ~5–6 senior relationship managers in London, each owning a small portfolio of strategic accounts in a hybrid Account Management and Enterprise Sales role. You'll partner closely with our Head of Strategic Accounts, EMEA to run a globally coordinated segment and work with senior Customer Success partners at the account level. This is a builder role for a leader who has personally carried a large number, sold enterprise-scale deals into financial services, and knows how to raise the bar on rigour, presence, and multi-year deal execution. This role requires 3 days in our London office.

What you'll work on

• Lead the EMEA Strategics team to consistent, forecastable delivery quarter over quarter across a book of $13M+ ARR accounts.
• Coach and manage a team of ~5–6 Strategic Account Managers covering our most important banks, asset managers, hedge funds, private equity firms, and law firms in EMEA.
• Coach the team through complex commercial motions — MSAs, procurement, legal review, and executive alignment at the MD, Partner, PM, Head of Desk, and C-suite level.
• Run weekly segment reviews focused on deals moved, deals at risk, pipeline health, and account-level path-to-close plans.
• Enforce our 3-day office minimum, and drive territory planning, account mapping, and a shared deal methodology across the team.
• Partner with the EMEA Head of Strategic Accounts to build geographic reciprocity, with EMEA AMs backing up EMEA coverage on global accounts, and vice versa.
• Be the senior voice of our strategic clients into Product and Engineering — translating segment-level themes across credit, leveraged finance, restructuring, distressed, and private credit into a clear point of view on the roadmap.
• Represent 9fin externally with the C-suite — at client offsites, executive briefings, industry conferences, and roundtables — and become a recognised name in EMEA debt markets.
• Build the operating system for the Strategics segment — deal reviews, path-to-close proposals, territory planning, and account planning frameworks that scale.

About You

This role will be a great fit if you:

• Have 12+ years of enterprise B2B sales experience, including 4+ years leading strategic or enterprise sales teams selling into financial services (banks, asset managers, hedge funds, PE firms), law firms, or a mix.
• Have personally carried and consistently exceeded a large individual quota on multi-million-dollar strategic accounts, and can point to specific accounts you've grown from $X to $Y and explain exactly how.
• Bring a consultative approach to selling and want to become a strategic partner to our clients.
• Have deep familiarity with capital markets, credit, or the debt markets ecosystem across credit, leveraged finance, restructuring, distressed, and private credit — you can hold your own with a restructuring lawyer, a leveraged finance banker, or a credit PM.
• Can coach reps through complex procurement, MSA negotiation, legal review, and executive alignment at the MD, Partner, PM, Head of Desk, and C-suite level.
• You share process, mentor your reps, and help them plan deals in advance rather than reacting to slipped forecasts.
• Have run a disciplined operating cadence — weekly deal reviews, forecast rigour, territory and account planning, and a shared deal methodology across the team.
• Build trust across a matrixed commercial organisation and can partner effectively with Customer Success, Sales Engineering, Enablement, Rev Ops, Marketing, and Product.

We also offer huge amounts of responsibility, an abundance of opportunity for growth and a platform to truly excel.

Financial & Insurance

• Competitive Salary (our salary bands are benchmarked at the top end of the market)
• Equity options
• Pension (your minimum contributions are 4% with 9fin matching up to 7%)
• Private Medical Insurance
• Paid sick leave with Income Protection for long periods of illness
• Group Life Assurance
• Season Ticket Loan & Cycle to Work schemes

Time off

• 25 holiday days per year
• Local public holidays (with the ability to exchange them for alternative days)
• Work abroad for up to 3 months a year
• 1 month paid sabbatical after 5 years of service
• Enhanced parental leave & flexible working arrangements available

Growth & Culture

• Professional learning and development budget
• Quarterly team socials
• Summer and Winter company social events

Hybrid Policy

9fin is a hybrid company, and the office is a regular part of how we work. From January 2027, all employees will work from their designated 9fin office on Tuesdays and Wednesdays. Some teams may be asked to be in the office more often, where the nature of their work calls for it. Your Talent Partner will share hybrid working details for this role.

9fin is an equal opportunities employer. At 9fin we are dedicated to building and promoting a fair and inclusive workplace where everyone can reach their full potential and truly belong. We recognize that building diverse teams enables a more creative and productive environment.