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- Tasks: Champion AI adoption and enhance workflows at 9fin with innovative solutions.
- Company: Join a fast-growing AI platform transforming global debt markets.
- Benefits: Competitive salary, hybrid work, generous holiday, and professional development opportunities.
- Why this job: Be at the forefront of AI integration and make a real impact in a dynamic environment.
- Qualifications: Strong operational instincts and hands-on approach to AI implementation.
- Other info: Enjoy a culture of inclusivity and growth with exciting career prospects.
The predicted salary is between 36000 - 60000 £ per year.
About 9fin
9fin is the AI platform powering global debt markets — the world's largest asset class at over $145 trillion. Debt markets are vast, global, and mission-critical, yet still run on fragmented data, PDFs, and manual workflows. 9fin replaces this broken infrastructure with a single platform that centralises proprietary credit data, deep analysis, and high-value workflows across global markets. Today, 9fin powers teams at 300+ blue-chip institutions worldwide, including global banks, asset managers, private equity firms, law firms, and advisors. The business is scaling at exceptional speed, with rapid expansion in the US and best-in-class retention driven by deep workflow adoption.
We're at a defining inflection point. With proven product-market fit and strong, global market pull, 9fin is accelerating toward becoming the category-defining platform for debt markets worldwide.
The Opportunity
We're looking for an AI Ops Associate to help embed AI into how 9fin works day-to-day, and to support cross-functional operational initiatives that improve how the company runs. This role is a key enabler of our company-wide AI experimentation and adoption approach: making it easy for teams to use AI tools safely, confidently, and in a way that delivers measurable impact. As AI adoption matures at 9fin, we expect the scope of this role to evolve — potentially into an enablement function, deeper automation ownership, or a more strategic operating role. We're looking for someone who's excited by that ambiguity and keen to grow with it.
What you'll work on
- Champion AI adoption across 9fin: identify opportunities to automate, streamline, or enhance workflows in line with our company approach to adopting AI.
- Evaluate and implement AI-powered tools: support tool discovery, trials, rollout, and adoption (including light configuration/automation where useful).
- Partner for responsible rollout: work with IT/InfoSec, People, and relevant user teams to ensure tools are rolled out with clear processes, training, and feedback loops.
- Build AI capability through practical enablement: design and deliver training that's role-relevant, making it easy for teams to apply AI in real workflows.
- Drive many-to-many learning: run lunch & learns / demos / office hours, curate "what worked / what didn't", and help teams share concrete examples that others can copy.
- Track efficiencies and impact: measure adoption and efficiencies delivered through AI initiatives and contribute insights and case studies that support wider organisational learning.
About You
This role will be a great fit if you're someone who can take real needs from teams, translate them into practical AI-enabled solutions, and then roll up your sleeves to make them happen - through clear comms, great enablement, and strong stakeholder management. You likely have:
- Strong operational instincts (you improve processes and reduce friction, not add it)
- A hands-on approach to AI (you can translate possibilities into real workflows)
- Comfort evaluating tools and making pragmatic recommendations
- Excellent written comms and confidence facilitating sessions
- Good judgement and a safety mindset
- Ability to work cross-functionally and keep multiple stakeholders aligned
Our Benefits
We're a scaling start up and we enjoy sharing our success; when the company succeeds, we always reinvest that in our people. We also offer huge amounts of responsibility, an abundance of opportunity for growth and a platform to truly excel.
- Financial & Insurance
- Competitive salary benchmarked at 75-90th% of market
- Pension (your minimum contributions are 4% with 9fin matching up to 7%)
- Private Medical Insurance
- Paid sick leave with Income Protection for long periods of illness
- Group Life Assurance
- Season Ticket Loan & Cycle to Work schemes
- Time off
- 25 holiday days per year
- Local public holidays (with the ability to exchange them for alternative days)
- Hybrid working model, to allow you the flexibility to decide how, where and when you do your best work
- Work abroad for up to 3 months a year
- 1 month paid sabbatical after 5 years of service
- Enhanced parental leave & flexible working arrangements available
- Training & Culture
- Professional learning and development budget
- Quarterly team socials
- Summer and Winter company social events
9fin is an equal opportunities employer. At 9fin we are dedicated to building and promoting a fair and inclusive workplace where everyone can reach their full potential and truly belong. We recognise that building diverse teams enables a more creative and productive environment. If you're excited about this role but your experience doesn't perfectly align with the job description, we encourage you to apply anyway. You might just be who we're looking for — either for this role, or perhaps another.
AI Ops Associate in London employer: 9fin
Contact Detail:
9fin Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land AI Ops Associate in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those at 9fin. A friendly chat can open doors that applications alone can't.
✨Tip Number 2
Show your passion for AI! When you get the chance to speak with someone from 9fin, share your ideas on how AI can transform workflows. It’ll show you’re not just looking for a job, but you’re genuinely interested in making an impact.
✨Tip Number 3
Prepare for interviews by understanding 9fin’s mission and values. Tailor your responses to reflect how you can contribute to their goals, especially around AI adoption and operational efficiency.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team.
We think you need these skills to ace AI Ops Associate in London
Some tips for your application 🫡
Show Your Passion for AI: When you're writing your application, let your enthusiasm for AI shine through! We want to see how excited you are about embedding AI into daily operations and how you can contribute to our mission at 9fin.
Tailor Your Experience: Make sure to highlight any relevant experience you have with AI tools or operational improvements. We love seeing how you've tackled challenges in the past and how that aligns with what we're looking for in an AI Ops Associate.
Be Clear and Concise: Keep your written application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to understand. This will help us see how you can fit into our team!
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can't wait to hear from you!
How to prepare for a job interview at 9fin
✨Understand the AI Landscape
Before your interview, get familiar with the latest trends in AI, especially how they apply to operational processes. Research 9fin's approach to AI adoption and think about how you can contribute to their mission of embedding AI into daily workflows.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experiences where you've identified inefficiencies and implemented solutions. Be ready to discuss how you can translate real needs into practical AI-enabled solutions that align with 9fin's goals.
✨Communicate Clearly and Confidently
Since this role involves cross-functional collaboration, practice articulating your thoughts clearly. Think about how you would explain complex AI concepts to non-technical stakeholders, as effective communication is key to driving AI adoption.
✨Be Ready for Ambiguity
9fin is looking for someone who thrives in a dynamic environment. Prepare to discuss how you've navigated uncertainty in previous roles and how you can adapt to evolving responsibilities as the company scales its AI initiatives.
