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- Tasks: Lead the London office operations and create a vibrant workplace culture.
- Company: Join a fast-growing tech company revolutionising debt capital markets.
- Benefits: Competitive salary, equity options, flexible working, and generous holiday allowance.
- Why this job: Shape an engaging workplace experience and make a real impact on team culture.
- Qualifications: Experience in workplace management and a passion for creating positive environments.
- Other info: Opportunity for growth and to work with a diverse, inclusive team.
The predicted salary is between 36000 - 60000 ÂŁ per year.
About 9fin
The world’s largest asset class, debt, operates with the worst data. Technology has revolutionised equity markets with electronic trading, quant algos and instantaneous news. However, in debt capital markets, the picture is completely different. It still behaves like it’s in the 1980s; trillions of dollars of trades are placed over the phone, news is slow, and corporate credit information is imperfect and scattered. Our mission is to change this. 9fin's proprietary technology delivers fast and comprehensive financial, credit, legal & ESG analysis. Our clients are able to make faster, more informed decisions, win more business and most importantly, save time. Our fast-growing list of clients includes 9 of the top 10 Investment Banks, leading Asset Managers, Hedge Funds and Law Firms.
The opportunity
As our growth continues, we’re investing in creating an outstanding workplace experience for our people. We’re now hiring a Workplace Manager to join our People team. This is a unique opportunity to combine operational excellence with creativity - managing our London office, supporting our growing global footprint, and building an environment where people love to work. Note, this is an office-based position, with a minimum of 4 days per week in our London office.
What you’ll do
- Workplace Operations
- As the office-based lead, take ownership of the day-to-day running of our London office, ensuring it’s safe, welcoming, and set up for productivity.
- Manage all vendor relationships, office supplies, and equipment.
- Oversee facilities, health & safety compliance, and building management in partnership with our co-working partners.
- Support onboarding logistics - making sure new joiners feel at home and have everything they need from day one.
- Proactively identify opportunities to improve processes, workflows, and the overall workplace experience.
- Own office layout planning and optimisation, ensuring our space evolves effectively as teams scale, including seating plans, neighbourhoods, meeting-room configurations, and space forecasting as teams continue to scale.
- Manage operational subscriptions and tooling across 9fin, ensuring cost-effectiveness, renewal tracking, and alignment with company needs.
- Maintain organised internal documentation (processes, checklists, vendors, subscriptions, playbooks) to support operational clarity and continuity.
- Engagement & Culture
- Plan and deliver team events, socials, and initiatives that connect and energise our London team.
- Partner with People Partners to design and deliver global engagement events, ensuring all 9finners feel part of one community, regardless of location.
- Support company-wide events such as Town Halls, offsites, and celebrations.
- Act as a cultural ambassador, embedding 9fin’s values into the workplace and everyday experiences.
- Collaborate with the People team on employee surveys, action planning, and initiatives that strengthen engagement and belonging.
- Own internal communications for 9fin - crafting, coordinating, and distributing clear, engaging, and timely updates across key channels (Slack, email, in-person events, office screens, etc.).
- Define and maintain our “how we communicate” standards - setting up and managing communication norms, guidelines, and channels across Slack and Notion to ensure information flows clearly, consistently, and effectively.
- Global Collaboration
- Work closely with teams across our global offices, providing support where needed as we expand our international presence.
- Share best practices and support consistency in workplace and engagement standards worldwide.
- While the role is primarily UK-focused, there may be occasional requirements to support internationally - including office relocation coordination, internal communications support for global teams, and contributions to culture-building across our international locations.
- General Operations & AI Adoption
- Support cross-functional operational initiatives that improve efficiency, reduce friction, or enhance the employee experience across teams.
- Coordinate company-wide subscriptions and vendor management, ensuring clarity on ownership, renewals, spend visibility, and compliance.
- Champion AI adoption within 9fin by identifying opportunities to automate, streamline, or enhance workflows in line with our company approach to AI.
- Evaluate, implement, and support AI-powered tools that improve operational effectiveness.
- Partner with IT, People, and Ops teams to ensure AI tools are rolled out responsibly, with clear processes, training, and feedback loops.
- Track efficiencies and improvements delivered through AI initiatives and share insights to support wider organisational learning.
What you’ll bring
- Proven experience in workplace management, office operations, or employee experience, ideally in a tech or high-growth environment.
- Organised, detail-oriented, and able to manage multiple priorities effectively.
- A natural people person - approachable, empathetic, and skilled at building trusted relationships.
- Creative mindset for designing engaging events and experiences.
- Comfortable with ambiguity and change - thriving in a fast-paced scaling company.
- Bonus: Experience with workplace technology, operational systems, or driving the adoption of AI or automation tools.
Benefits
We’re a scaling start-up, and we enjoy sharing our success; when the company succeeds, we always reinvest that in our people. We also offer huge amounts of responsibility, an abundance of opportunity for growth and a platform to truly excel.
- Financial & Insurance
- Competitive Salary (our salary bands are benchmarked at the top end of the market)
- Equity
- Pension (your minimum contributions are 4% with 9fin matching up to 7%)
- Private Medical Insurance
- Paid sick leave with Income Protection for long periods of illness
- Group Life Assurance
- Season Ticket Loan & Cycle to Work schemes
- Time off
- 25 holiday days per year
- Local public holidays (with the ability to exchange them for alternative days)
- Hybrid working model, to allow you the flexibility to decide how, where and when you do your best work
- Work abroad for up to 3 months a year
- 1 month paid sabbatical after 5 years of service
- Enhanced parental leave & flexible working arrangements available
- Training & Culture
- Professional learning and development budget
- Quarterly team socials
- Summer and Winter company social events
9fin is an equal opportunities employer. At 9fin we are dedicated to building and promoting a fair and inclusive workplace where everyone can reach their full potential and truly belong. We recognise that building diverse teams enables a more creative and productive environment. If you’re excited about this role but your experience doesn’t perfectly align with the job description, we encourage you to apply anyway. You might just be who we’re looking for — either for this role, or perhaps another.
Workplace Manager in London employer: 9Fin Limited
Contact Detail:
9Fin Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workplace Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy to reach out for informational chats. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company culture and values. At 9fin, we value creativity and operational excellence, so think about how your experiences align with that. Practice common interview questions and come armed with examples that showcase your skills.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. Mention something specific from the conversation to remind them of your fit for the Workplace Manager position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the 9fin team. Let’s make this happen!
We think you need these skills to ace Workplace Manager in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in workplace management and office operations. We want to see how your skills align with our mission at 9fin, so don’t hold back on showcasing your relevant achievements!
Show Your Personality: We’re all about creating a vibrant workplace culture, so let your personality shine through in your application. Share examples of how you’ve engaged teams or organised events in the past – we love a good story that shows your creativity and people skills!
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured documents that are easy to read. Use bullet points where necessary to make your key achievements stand out – we want to see your impact at a glance!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join the 9fin team right from the start!
How to prepare for a job interview at 9Fin Limited
✨Know the Company Inside Out
Before your interview, dive deep into 9fin's mission and values. Understand how their technology is changing the debt capital markets and be ready to discuss how your experience aligns with their goals. This shows genuine interest and helps you connect your skills to their needs.
✨Showcase Your People Skills
As a Workplace Manager, you'll need to be approachable and empathetic. Prepare examples of how you've built relationships in previous roles or how you've handled challenging situations with colleagues. Highlighting your people skills will demonstrate that you're a natural fit for their culture.
✨Be Ready to Discuss Operational Excellence
Think about specific instances where you've improved processes or workflows in your past roles. Be prepared to share these examples during the interview, as operational excellence is key to this position. Show them how you can bring creativity to managing their London office.
✨Engagement and Culture Matters
9fin values a strong workplace culture, so come equipped with ideas for team events or initiatives that could energise the London team. Discuss how you would act as a cultural ambassador and embed their values into everyday experiences. This will show that you’re not just about operations but also about creating a vibrant workplace.
