Operations Analyst - Product Support & Services ISG in Glasgow

Operations Analyst - Product Support & Services ISG in Glasgow

Glasgow Full-Time 29250 - 35750 £ / year (est.) Home office (partial)
96 Morgan Stanley UK Ltd

At a Glance

  • Tasks: Process transactions, respond to client requests, and improve teamwork.
  • Company: Join Morgan Stanley, a global leader in financial services since 1935.
  • Benefits: Flexible working arrangements, comprehensive benefits, and career growth opportunities.
  • Other info: Diverse and inclusive culture with opportunities for personal and professional development.
  • Why this job: Make an impact in a dynamic environment while supporting clients and communities.
  • Qualifications: 1 year of relevant experience and strong teamwork skills.

The predicted salary is between 29250 - 35750 £ per year.

We’re seeking someone to join our team as an Operations Analyst within Product Support and Services ISG. In the Operations division, we partner with business units across the Firm to support financial transactions, devise and implement effective controls and develop client relationships. This is an Analyst level position within the Glasgow location.

What you’ll do in the role:

  • Process transactions/tasks within coverage area
  • Respond to client requests with accuracy and speed, ensuring compliance with all policies and procedures
  • Follow escalation framework, taking responsibility for identifying, escalating and preventing issues
  • Raise issues, question others and offer solutions/ideas

What you’ll bring to the role:

  • Ability to build trust and find innovative ways to improve teamwork, functions/processes and create a positive work environment
  • Understanding of business area supported, client requirements, and importance of not compromising control to comply with client requests
  • Culture carrier across Operations, embracing the Firm's core values
  • At least 1 years' relevant experience would generally be expected to find the skills required for this role

At Morgan Stanley, we raise, manage and allocate capital for our clients – helping them reach their goals. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries.

Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background. Our recruiting efforts reflect our strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents.

Operations Analyst - Product Support & Services ISG in Glasgow employer: 96 Morgan Stanley UK Ltd

At Morgan Stanley, we pride ourselves on being an exceptional employer, particularly for our Java Software Engineer role within the dynamic Investment Banking & Global Capital Markets Technology team. Our inclusive work culture fosters innovation and collaboration, providing employees with ample opportunities for professional growth and development while working on cutting-edge solutions that shape the future of finance. With flexible working arrangements and a commitment to diversity, we empower our team members to thrive both personally and professionally in a supportive environment.

96 Morgan Stanley UK Ltd

Contact Details:

96 Morgan Stanley UK Ltd Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Operations Analyst - Product Support & Services ISG in Glasgow

Tap into Campus Networks

If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.

Get Certified

Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.

Connect on Professional Platforms

Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.

Apply Directly and Be Proactive

Don’t shy away from reaching out directly to firms like 96 Morgan Stanley UK Ltd. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.

We think you need these skills to ace Operations Analyst - Product Support & Services ISG in Glasgow

Transaction Processing
Client Relationship Management
Compliance Knowledge
Issue Identification and Escalation
Problem-Solving Skills
Teamwork and Collaboration
Attention to Detail

Some tips for your application 🫡

Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.

Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to 96 Morgan Stanley UK Ltd.

Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.

Research and Reflect:Before hitting that 'apply' button on 96 Morgan Stanley UK Ltd's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!

How to prepare for a job interview at 96 Morgan Stanley UK Ltd

Brush Up on Financial Analysis Skills

Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with 96 Morgan Stanley UK Ltd.

Prepare for Case Studies

Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.

Show Your Passion for Finance

Since this is a full-time position, employers at 96 Morgan Stanley UK Ltd will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.

Network with Industry Professionals

Before your interview, reach out to current or former 96 Morgan Stanley UK Ltd employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.