At a Glance
- Tasks: Respond to customer calls and emails, manage queries, and maintain records.
- Company: Friendly company offering a supportive work environment.
- Benefits: Flexible hours, competitive pay, and potential for permanent position.
- Other info: Convenient location on main bus route with no weekend shifts.
- Why this job: Join a team where you can make a difference and build customer relationships.
- Qualifications: Good PC skills and experience with Microsoft Office required.
The predicted salary is between 12.71 - 12.71 £ per hour.
About the Customer Service Advisor role:
- Monday to Friday - No weekends!
- 9am - 1pm
- £12.71 per hour
- Temporary to Permanent role
- Based in Stratton area (on main bus route)
Duties for the Customer Service Advisor role:
- Ensure all calls and emails are responded to in a professional and timely manner, escalating to Team Leader where required
- Liaise with other internal team members
- Entering information on two different customer record systems
- Dealing with transport and customer queries
- Entering information into reporting spreadsheets
- Build and maintain relationships with key customers
- Ensure procedures are adhered to in line with company policy and best practice
Experience / Skills required for the Customer Service Advisor role:
- Good PC skills, including experience of Microsoft Office Excel, Word
Part time Customer Service Administrator in Swindon employer: 911 Staffing
Join a dynamic logistics company that values flexibility and teamwork, offering a supportive work culture where your contributions are recognised. As a Sales Ledger Assistant, you'll benefit from ongoing professional development opportunities and the chance to work in a role that adapts to your schedule, making it an ideal environment for those seeking meaningful employment.
We think you need these skills to ace Part time Customer Service Administrator in Swindon
Communication Skills
Adaptability
Problem-Solving Skills
Attention to Detail
Customer Service
Time Management
Teamwork
