Recruiting now for a Customer Service Advisor to join a friendly team on a Temp to Perm basis.
About the Customer Service Advisor role:
Monday to Friday - No weekends!
Working hours are 9am-5:30pm
£26,436 per annum
Temp to permanent role, starting beginning of Dec 2026
Office based role in Stratton area (on main bus route)
Duties for the Customer Service Advisor role:
Ensure all calls and emails are responded to in a professional and timely manner, escalating to Team Leader where required
Liaise with various parties including transport providers
Liaise with other internal team members
Entering information on two different customer record systems
Dealing with transport and customer queries
Entering information into reporting spreadsheets
Build and maintain relationships with key customers
Ensure procedures are adhered to in line with company policy and best practice
Experience / Skills required for the Customer Service Advisor role:
Good PC skills, including experience of Microsoft Office Excel, Word & Outlook
Excellent interpersonal and active listening skills
Clear communication skills and a strong command of the English language
Strong attention to detail and articulate both verbally and written
Ability to work independently
Passionate about good customer service experience
To be considered for the Customer Service Advisor role apply today!
AMRT1_UKTJ
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Customer Service Advisor in Swindon employer: 911 Staffing
Join a dynamic team as a Warehouse Administrator in Stratton, Swindon, where you will enjoy a supportive work culture that values your contributions and offers opportunities for professional growth. With a Monday to Friday schedule and no weekend shifts, you can achieve a healthy work-life balance while benefiting from a temporary to permanent contract at a competitive rate. Our commitment to employee development and a collaborative environment makes us an excellent employer for those seeking meaningful and rewarding employment.
