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- Tasks: Help customers plan their dream holidays with expert advice and personalised service.
- Company: Join a dynamic team in the travel industry, dedicated to creating unforgettable experiences.
- Benefits: Enjoy a competitive salary, uncapped commission, and fantastic travel perks.
- Why this job: Be part of a fun, energetic team while making dreams come true for travellers.
- Qualifications: Customer service skills and a passion for travel are essential; sales experience is a plus.
- Other info: Permanent role with flexible shifts and on-site parking available.
The predicted salary is between 25000 - 45000 £ per year.
How amazing would it feel to be a part of planning someone's Dream Holiday? Do you love to listen, establish relationships and provide first class customer service? Are you ready to embark on a journey selling bespoke travel packages? If this sounds like you then we would love to hear from you!
We are happy to receive interest from candidates with backgrounds in retail sales, travel, hospitality and events.
About the Travel Sales Advisor Role:- Basic salary of £25K + uncapped commission. Realistic OTE £45K in Year 1 (Up to £60K in Year 2) + great benefits including free or subsidised travel.
- Other benefits include staff discounts / offers on retail & travel, medical healthcare cash plan, additional annual leave linked to length of service.
- Shift patterns on a rota basis between 8.45am-8pm, including weekends.
- Permanent role based in Royal Wootton Bassett (car parking on-site).
- Answering inbound calls adapting to each customer enquiry whilst building rapport and giving expert advice on cruise and land stay holidays.
- Ensure professional and knowledgeable management of all customer requirements by matching and building the holiday as a bespoke solution to the customer.
- Make accurate calculations for the cost of holiday packages.
- Listen carefully to the customer requirements and alter/rebuild the package to suit if the original package does not suit.
- Bring energy and drive to the team (approx 30 advisors) and work collaboratively.
- Finalise quotations and complete the booking process with attention to detail.
- First class customer service skills.
- Great team spirit.
- Ability to identify customer requirements, meet their needs and maximise sales.
- Good working knowledge of Microsoft software.
- Ideally you will have sales experience in travel, retail or luxury/premium brands.
- You may have worked in the following capacities: Sales Associate, Sales Representative, Retail Sales Consultant, Luxury Sales Specialist, Customer Service Associate, Sales Consultant, Brand Ambassador, Retail Associate, Sales Advisor, Showroom Sales Representative, Call Centre Advisors.
If the Travel Sales Advisor role sounds of interest to you then apply today!
Travel Sales Consultant in Swindon employer: 911 Staffing Ltd
Contact Detail:
911 Staffing Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Sales Consultant in Swindon
✨Tip Number 1
Familiarise yourself with popular travel destinations and current trends in the travel industry. This knowledge will help you engage with customers more effectively and demonstrate your expertise during conversations.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios with friends or family. This will prepare you for handling various customer enquiries and help you build rapport quickly.
✨Tip Number 3
Network with professionals in the travel industry, either online or at local events. Building connections can provide valuable insights and may even lead to referrals for job opportunities.
✨Tip Number 4
Showcase your passion for travel in conversations and during interviews. Share personal travel experiences and how they have shaped your understanding of customer needs in the travel sector.
We think you need these skills to ace Travel Sales Consultant in Swindon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service, sales, or the travel industry. Use specific examples that demonstrate your ability to build relationships and provide excellent service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for travel and your understanding of the role. Mention how your background in retail or hospitality has prepared you for this position and express your enthusiasm for helping customers plan their dream holidays.
Highlight Relevant Skills: In your application, emphasise skills such as communication, teamwork, and problem-solving. Provide examples of how you've successfully met customer needs in previous roles, especially in sales or service environments.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the travel sales industry.
How to prepare for a job interview at 911 Staffing Ltd
✨Show Your Passion for Travel
Make sure to express your enthusiasm for travel during the interview. Share personal experiences or destinations you've loved, as this will demonstrate your genuine interest in the industry and help you connect with the interviewer.
✨Highlight Customer Service Skills
Since the role requires first-class customer service, prepare examples from your past experiences where you successfully handled customer inquiries or resolved issues. This will showcase your ability to meet customer needs effectively.
✨Demonstrate Team Spirit
The company values collaboration, so be ready to discuss how you've worked well in teams before. Share specific instances where you contributed to a team goal or supported colleagues, as this will align with their expectations.
✨Prepare for Role-Play Scenarios
You might be asked to participate in role-play scenarios to assess your sales skills. Practice responding to customer inquiries and building bespoke holiday packages, as this will help you feel more confident during the interview.
