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- Tasks: Help customers plan their dream holidays with expert advice and personalised service.
- Company: Join a dynamic team in Swindon, dedicated to creating unforgettable travel experiences.
- Benefits: Enjoy a competitive salary, uncapped commission, and fantastic travel perks.
- Why this job: Be part of a fun, energetic team while making dreams come true for travellers.
- Qualifications: Customer service skills and a passion for travel are essential; sales experience is a plus.
- Other info: Permanent role with flexible shifts and on-site parking available.
The predicted salary is between 25000 - 45000 £ per year.
How amazing would it feel to be a part of planning someone's Dream Holiday? Do you love to listen, establish relationships and provide first class customer service? Are you ready to embark on a journey selling bespoke travel packages? If this sounds like you then we would love to hear from you!
We are happy to receive interest from candidates with backgrounds in retail sales, travel, hospitality and events.
About the Travel Sales Advisor Role:
- Basic salary of £25K + uncapped commission. Realistic OTE £45K in Year 1 (Up to £60K in Year 2) + great benefits including free or subsidised travel.
- Other benefits include staff discounts / offers on retail & travel, medical healthcare cash plan, additional annual leave linked to length of service.
- Shift patterns on a rota basis between 8.45am-8pm, including weekends.
- Permanent role based in Royal Wootton Bassett (car parking on-site).
Travel Sales Advisor Role Duties:
- Answering inbound calls adapting to each customer enquiry whilst building rapport and giving expert advice on cruise and land stay holidays.
- Ensure professional and knowledgeable management of all customer requirements by matching and building the holiday as a bespoke solution to the customer.
- Make accurate calculations for the cost of holiday packages.
- Listen carefully to the customer requirements and alter/rebuild the package to suit if the original package does not suit.
- Bring energy and drive to the team (approx 30 advisors) and work collaboratively.
- Finalise quotations and complete the booking process with attention to detail.
Skills required for the Travel Sales Advisor Role:
- First class customer service skills.
- Great team spirit.
- Ability to identify customer requirements, meet their needs and maximise sales.
- Good working knowledge of Microsoft software.
- Ideally you will have sales experience in travel, retail or luxury/premium brands.
- You may have worked in the following capacities: Sales Associate, Sales Representative, Retail Sales Consultant, Luxury Sales Specialist, Customer Service Associate, Sales Consultant, Brand Ambassador, Retail Associate, Sales Advisor, Showroom Sales Representative, Call Centre Advisors.
If the Travel Sales Advisor role sounds of interest to you then apply today!
Contact Detail:
911 Staffing Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Sales Consultant in Swindon
✨Tip Number 1
Familiarise yourself with popular travel destinations and current trends in the travel industry. This knowledge will help you engage with potential customers and demonstrate your expertise during conversations.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios with friends or family. This will prepare you for handling various customer enquiries and building rapport effectively.
✨Tip Number 3
Network with professionals in the travel industry, whether through social media platforms like LinkedIn or local events. Building connections can provide valuable insights and potentially lead to referrals.
✨Tip Number 4
Research StudySmarter and our values to align your approach with what we stand for. Understanding our company culture will help you convey your enthusiasm for joining our team during any discussions.
We think you need these skills to ace Travel Sales Consultant in Swindon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service, sales, or the travel industry. Use specific examples that demonstrate your ability to build relationships and provide excellent service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for travel and your understanding of the role. Mention how your background in retail or hospitality has prepared you for this position and express your enthusiasm for helping customers plan their dream holidays.
Highlight Relevant Skills: In your application, emphasise skills such as communication, teamwork, and problem-solving. Provide examples of how you've successfully identified customer needs and tailored solutions in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the travel sales industry.
How to prepare for a job interview at 911 Staffing Ltd
✨Show Your Passion for Travel
Make sure to express your enthusiasm for travel during the interview. Share personal experiences or destinations you've loved, as this will demonstrate your genuine interest in the industry and help you connect with the interviewer.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Highlight situations where you went above and beyond to meet a customer's needs, as this is crucial for a Travel Sales Consultant.
✨Know the Company and Its Offerings
Research the company and its travel packages before the interview. Being knowledgeable about their services will show that you're serious about the role and can help you answer questions more effectively.
✨Practice Active Listening
During the interview, practice active listening by paying close attention to the interviewer's questions and comments. This will not only help you respond appropriately but also demonstrate your ability to listen to customers, which is key in this role.
