At a Glance
- Tasks: Provide top-notch admin support and deliver excellent customer service to clients.
- Company: Established Swindon-based company with a focus on customer service.
- Benefits: Competitive salary, stable hours, and potential for permanent position.
- Other info: Great opportunity for career growth in a supportive environment.
- Why this job: Join a dynamic team and make a real difference in customer satisfaction.
- Qualifications: Attention to detail, Excel skills, and a passion for customer service.
The predicted salary is between 27936 - 27936 £ per year.
We are currently recruiting for an Accounts Administrator on a temp to perm basis. This is a great opportunity to join an established Swindon based company, working within the Customer Service / Planning team. As an Accounts Administrator, you will provide high-quality administrative support and deliver excellent customer service to key clients and external partners.
About the Accounts Administrator Role:
- Working hours are Monday to Friday, 9am-5:30pm
- Annual salary £27,936 per annum
- Office based role in Swindon (SN3)
- Temporary to permanent role
- Start date is October 2026
Duties & Responsibilities for the Accounts Administrator role:
- Invoice preparation, data checks & validation
- Responsibility for raising & reconciling weekly invoices
- Process cancellations & postponements
- KPI management
- Creating Customer reports
- Prepping Driver packs
- Support the Customer Service function
Skills, Qualifications & Experience required for the Accounts Administrator role:
- Excellent attention to detail
- Microsoft Office in particular Excel - Intermediate level
- Good numeracy & literacy skills
- Excellent time management skills, with the ability to work to strict deadlines
- Ability to prioritise, work independently and reach defined targets
- Good interpersonal skills - able to deal with people at all levels
- Passionate about delivering customer service excellence
To be considered for the Accounts Administrator role apply today!
Accounts Administrator in Swindon employer: 911 Staffing Ltd
Join a dynamic team that values professionalism and customer service, where experienced LGV Class 1 and Class 2 Drivers can thrive in a supportive work environment. With a focus on delivering solar freight across the South West, we offer competitive benefits, modern equipment like electric pump trucks for efficient unloading, and opportunities for growth within a company committed to sustainability. Experience a fulfilling career with regular work and a strong emphasis on safety and reliability.
StudySmarter Expert Advice🤫
We think this is how you could land Accounts Administrator in Swindon
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at 911 Staffing Ltd. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like 911 Staffing Ltd before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Accounts Administrator in Swindon
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to 911 Staffing Ltd:Your cover letter is your chance to shine! Tell us why you want to work at 911 Staffing Ltd specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at 911 Staffing Ltd!
How to prepare for a job interview at 911 Staffing Ltd
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
