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- Tasks: Assist Spanish customers with product support via phone and email.
- Company: Join a friendly office in Swindon, dedicated to customer service excellence.
- Benefits: Enjoy Monday to Friday hours, weekly pay, and enhanced overtime rates.
- Why this job: Perfect for language lovers seeking a supportive work environment without weekend shifts.
- Qualifications: Fluency in English and Spanish, plus strong communication and IT skills required.
- Other info: Full training provided; temporary role for at least 2 months.
Do you speak Spanish? Would you like a role where you can utilise your language skills? We are recruiting for a Spanish speaking Customer Service Advisor to work within a friendly office in the Swindon area.
About the Role:
- Monday to Friday – No weekends!
- 7:30am-3.30pm or 8.30am-4.30pm
- Temporary - 2 Months minimum
- Weekly pay
- £15.38ph + enhanced overtime rates
- Full training will be provided
- Office based role (no remote working option)
Duties:
- You will be the first point of contact for Spanish Customers, who need support with products they have purchased including PC’s, Laptops, Tablets, TV’s etc.
- Escalating issues to second line support where required
- You will be liaising with customers both over the phone and via email
Skills / Attributes required:
- You will need to be fluent in English / Spanish (both written & verbal)
- Excellent communication skills
- Good IT skills, including experience of Microsoft Outlook & Word
If you are fluent in Spanish and are on the lookout for a new role, then apply today.
Contact Detail:
911 Staffing Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spanish Speaking Customer Service Advisor
✨Tip Number 1
Make sure to highlight your Spanish language skills during any conversations you have with us. Being fluent in both English and Spanish is crucial for this role, so be prepared to demonstrate your proficiency.
✨Tip Number 2
Familiarise yourself with common customer service scenarios that involve technical products like PCs, laptops, and tablets. This will help you feel more confident when discussing potential issues with customers.
✨Tip Number 3
Practice your communication skills by engaging in mock conversations in both English and Spanish. This will prepare you for the types of interactions you'll have with customers and show us your ability to switch between languages seamlessly.
✨Tip Number 4
Research our company culture and values before your interview. Understanding what we stand for will help you align your responses and show us that you're a great fit for our team.
We think you need these skills to ace Spanish Speaking Customer Service Advisor
Some tips for your application 🫡
Highlight Language Skills: Make sure to emphasise your fluency in both Spanish and English. Include specific examples of how you've used these language skills in previous roles, especially in customer service.
Tailor Your CV: Customise your CV to reflect the skills and experiences that are relevant to the role of a Customer Service Advisor. Focus on communication skills and any experience you have with IT tools like Microsoft Outlook and Word.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work as a Spanish Speaking Customer Service Advisor and how your background makes you a great fit.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that your contact information is correct. A polished application reflects your attention to detail.
How to prepare for a job interview at 911 Staffing Ltd
✨Brush Up on Your Language Skills
Since the role requires fluency in both Spanish and English, make sure to practice speaking and writing in both languages. Prepare to demonstrate your language skills during the interview by discussing your previous experiences or even role-playing customer interactions.
✨Familiarise Yourself with Common Customer Queries
Research common issues that customers might face with products like PCs, laptops, and tablets. Being able to discuss these topics confidently will show your potential employer that you understand the role and are ready to assist customers effectively.
✨Showcase Your Communication Skills
Excellent communication is key for this position. During the interview, focus on clearly articulating your thoughts and providing examples of how you've successfully communicated with customers in the past, especially in a bilingual context.
✨Prepare Questions About the Role
Demonstrate your interest in the position by preparing thoughtful questions about the company culture, training processes, and what success looks like in the role. This shows that you are proactive and genuinely interested in contributing to the team.
