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- Tasks: Be the go-to person for Spanish-speaking customers needing help with tech products.
- Company: Join a friendly team at 911 Staffing Ltd in Swindon, focused on customer support.
- Benefits: Enjoy Monday to Friday hours, weekly pay, and the option to work from home after 6 months.
- Why this job: Perfect for language lovers wanting to make an impact while working in a supportive environment.
- Qualifications: Fluency in English and Spanish is a must, along with good IT skills.
- Other info: Full training provided, with enhanced overtime rates available.
The predicted salary is between 18000 - 25000 £ per year.
Do you speak Spanish? Would you like a role where you can utilise your language skills? We are recruiting for a Spanish speaking Customer Service Advisor to work within a friendly office in the Swindon area. About the Role: Monday to Friday No weekends! 8.30am-4.30pm Temporary to Permanent Weekly pay whilst with the agency £22,483 per annum + enhanced overtime rates Full training will be provided Option to work from home 2 days a week after 6 month probation period Duties: You will be the first point of contact for Spanish Customers, who need support with products they have purchased including PCs, Laptops, Tablets, TVs etc Escalating issues to second line support where required You will be liaising with customers both over the phone and via email Skills / Attributes required: You will need to be fluent in English / Spanish (both written & verbal) Excellent communication skills Good IT skills, including experience of Microsoft Outlook & Word If you are fluent in Spanish and are on the lookout for a new role, then apply today! JBRP1_UKTJ
911 Staffing Ltd | Spanish Speaking Customer Service Advisor | swindon, wiltshire employer: 911 Staffing Ltd
Contact Detail:
911 Staffing Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 911 Staffing Ltd | Spanish Speaking Customer Service Advisor | swindon, wiltshire
✨Tip Number 1
Make sure to highlight your Spanish language skills during the interview. Practice common customer service scenarios in both English and Spanish to demonstrate your fluency and ability to handle bilingual communication.
✨Tip Number 2
Familiarize yourself with common technical issues related to PCs, laptops, tablets, and TVs. Being knowledgeable about these products will help you provide better support to customers and show that you're proactive.
✨Tip Number 3
Research the company culture at 911 Staffing Ltd. Understanding their values and work environment can help you tailor your responses during the interview and show that you would be a great fit for their team.
✨Tip Number 4
Prepare questions to ask during the interview about the role and the team dynamics. This shows your interest in the position and helps you assess if it's the right fit for you.
We think you need these skills to ace 911 Staffing Ltd | Spanish Speaking Customer Service Advisor | swindon, wiltshire
Some tips for your application 🫡
Highlight Language Skills: Make sure to emphasize your fluency in both Spanish and English in your CV and cover letter. Provide specific examples of how you've used these language skills in previous roles.
Tailor Your CV: Customize your CV to reflect the skills and experiences that are relevant to the Customer Service Advisor role. Focus on your communication skills and any experience you have in customer service or IT support.
Craft a Strong Cover Letter: Write a compelling cover letter that explains why you are interested in this position and how your background makes you a great fit. Mention your enthusiasm for working in a friendly office environment and your ability to assist Spanish-speaking customers.
Proofread Your Application: Before submitting, carefully proofread your application materials to ensure there are no spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at 911 Staffing Ltd
✨Showcase Your Language Skills
Since the role requires fluency in both Spanish and English, be prepared to demonstrate your language skills during the interview. You might be asked to switch between languages or answer questions in Spanish, so practice speaking clearly and confidently.
✨Highlight Customer Service Experience
Emphasize any previous experience you have in customer service roles. Share specific examples of how you've successfully resolved customer issues or provided support, especially in a bilingual context.
✨Familiarize Yourself with Common Products
The job involves assisting customers with various electronic products. Brush up on common issues related to PCs, laptops, tablets, and TVs. This knowledge will help you answer technical questions and show your readiness for the role.
✨Prepare Questions for the Interviewer
Think of insightful questions to ask the interviewer about the company culture, training processes, and opportunities for growth. This shows your interest in the position and helps you determine if it's the right fit for you.
