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- Tasks: Be the go-to person for Spanish-speaking customers needing product support.
- Company: Join a friendly team at 911 Staffing Ltd in Swindon.
- Benefits: Enjoy Monday to Friday hours, remote work options after probation, and weekly pay.
- Why this job: Utilize your language skills while helping others in a supportive environment.
- Qualifications: Fluency in English and Spanish is a must, along with good IT skills.
- Other info: Full training provided; potential for permanent position after temporary role.
The predicted salary is between 18000 - 25000 £ per year.
Do you speak Spanish? Would you like a role where you can utilise your language skills? We are recruiting for a Spanish speaking Customer Service Advisor to work within a friendly office in the Swindon area. About the Role: Monday to Friday No weekends! 8.30am-4.30pm Temporary to Permanent Weekly pay whilst with the agency £22,483 per annum + enhanced overtime rates Full training will be provided Option to work from home 2 days a week after 6 month probation period Duties: You will be the first point of contact for Spanish Customers, who need support with products they have purchased including PCs, Laptops, Tablets, TVs etc Escalating issues to second line support where required You will be liaising with customers both over the phone and via email Skills / Attributes required: You will need to be fluent in English / Spanish (both written & verbal) Excellent communication skills Good IT skills, including experience of Microsoft Outlook & Word If you are fluent in Spanish and are on the lookout for a new role, then apply today! JBRP1_UKTJ
911 Staffing Ltd | Spanish Speaking Customer Service Advisor employer: 911 Staffing Ltd
Contact Detail:
911 Staffing Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 911 Staffing Ltd | Spanish Speaking Customer Service Advisor
✨Tip Number 1
Make sure to highlight your Spanish language skills during the interview. Practice common customer service scenarios in both English and Spanish to demonstrate your fluency and ability to switch between languages seamlessly.
✨Tip Number 2
Familiarize yourself with common technical issues related to PCs, laptops, and other devices mentioned in the job description. This will help you feel more confident when discussing how you can assist customers with their inquiries.
✨Tip Number 3
Showcase your communication skills by preparing examples of how you've successfully resolved customer issues in the past. Be ready to discuss your approach to problem-solving and how you ensure customer satisfaction.
✨Tip Number 4
Since the role offers the option to work from home after six months, be prepared to discuss your experience with remote work and how you manage your time and productivity in a home office environment.
We think you need these skills to ace 911 Staffing Ltd | Spanish Speaking Customer Service Advisor
Some tips for your application 🫡
Highlight Language Skills: Make sure to emphasize your fluency in both Spanish and English in your CV and cover letter. Provide specific examples of how you've used these language skills in previous roles.
Tailor Your CV: Customize your CV to reflect the skills and experiences that are relevant to the Customer Service Advisor role. Focus on your communication skills and any experience you have in customer service or IT support.
Craft a Strong Cover Letter: Write a compelling cover letter that explains why you are interested in this position and how your background makes you a great fit. Mention your enthusiasm for working in a friendly office environment and your ability to handle customer inquiries.
Proofread Your Application: Before submitting, carefully proofread your application materials to ensure there are no spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at 911 Staffing Ltd
✨Showcase Your Language Skills
Since the role requires fluency in both Spanish and English, be prepared to demonstrate your language skills during the interview. You might be asked to switch between languages or answer questions in Spanish, so practice speaking clearly and confidently.
✨Highlight Customer Service Experience
Emphasize any previous experience you have in customer service roles. Share specific examples of how you've successfully resolved customer issues or provided support, especially in a bilingual context.
✨Familiarize Yourself with Common Products
The job involves assisting customers with various products like PCs, laptops, and TVs. Brush up on common technical issues related to these devices so you can speak knowledgeably about them during the interview.
✨Prepare Questions for the Interviewer
Think of insightful questions to ask the interviewer about the company culture, training processes, and the specifics of the role. This shows your interest in the position and helps you determine if it's the right fit for you.
