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- Tasks: Be the go-to person for Spanish-speaking customers needing product support.
- Company: Join a friendly team at 911 Staffing Ltd in Swindon.
- Benefits: Enjoy Monday to Friday work, weekly pay, and remote options after probation.
- Why this job: Utilize your language skills while helping others in a supportive environment.
- Qualifications: Fluency in English and Spanish is a must, along with good IT skills.
- Other info: Full training provided; potential for permanent position after temporary role.
The predicted salary is between 18000 - 25000 £ per year.
Do you speak Spanish? Would you like a role where you can utilise your language skills? We are recruiting for a Spanish speaking Customer Service Advisor to work within a friendly office in the Swindon area. About the Role: Monday to Friday No weekends! 8.30am-4.30pm Temporary to Permanent Weekly pay whilst with the agency £22,483 per annum + enhanced overtime rates Full training will be provided Option to work from home 2 days a week after 6 month probation period Duties: You will be the first point of contact for Spanish Customers, who need support with products they have purchased including PCs, Laptops, Tablets, TVs etc Escalating issues to second line support where required You will be liaising with customers both over the phone and via email Skills / Attributes required: You will need to be fluent in English / Spanish (both written & verbal) Excellent communication skills Good IT skills, including experience of Microsoft Outlook & Word If you are fluent in Spanish and are on the lookout for a new role, then apply today! JBRP1_UKTJ
911 Staffing Ltd | Spanish Speaking Customer Service Advisor employer: 911 Staffing Ltd
Contact Detail:
911 Staffing Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 911 Staffing Ltd | Spanish Speaking Customer Service Advisor
✨Tip Number 1
Make sure to highlight your Spanish language skills during the interview. Since this role requires fluency in both English and Spanish, be prepared to demonstrate your proficiency in both languages through examples or scenarios.
✨Tip Number 2
Familiarize yourself with common customer service scenarios that involve technical products like PCs, laptops, and tablets. This will help you feel more confident when discussing how you would handle customer inquiries.
✨Tip Number 3
Research the company culture at 911 Staffing Ltd. Understanding their values and work environment can help you tailor your responses during the interview and show that you are a good fit for their team.
✨Tip Number 4
Prepare questions to ask during the interview about the training process and the option to work from home. This shows your interest in the role and helps you gauge if it aligns with your career goals.
We think you need these skills to ace 911 Staffing Ltd | Spanish Speaking Customer Service Advisor
Some tips for your application 🫡
Highlight Language Skills: Make sure to emphasize your fluency in both Spanish and English in your CV and cover letter. Provide specific examples of how you've used these language skills in previous roles.
Tailor Your CV: Customize your CV to reflect the skills and experiences that are relevant to the Customer Service Advisor role. Focus on your communication skills and any experience you have in customer service or IT support.
Craft a Strong Cover Letter: Write a compelling cover letter that explains why you are interested in this position and how your background makes you a great fit. Mention your ability to handle customer inquiries and resolve issues effectively.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at 911 Staffing Ltd
✨Showcase Your Language Skills
Since the role requires fluency in both Spanish and English, be prepared to demonstrate your language skills during the interview. You might be asked to switch between languages or answer questions in Spanish, so practice speaking clearly and confidently.
✨Highlight Customer Service Experience
Emphasize any previous experience you have in customer service roles. Share specific examples of how you've successfully resolved customer issues, as this will show your potential employer that you can handle the responsibilities of the position.
✨Familiarize Yourself with Common Products
Since you'll be assisting customers with products like PCs, laptops, and tablets, it’s beneficial to have a basic understanding of these items. Research common issues and solutions to demonstrate your proactive approach and readiness for the role.
✨Prepare Questions for the Interviewer
Having thoughtful questions ready shows your interest in the role and the company. Ask about the team dynamics, training processes, or what success looks like in this position. This not only helps you gauge if the job is right for you but also leaves a positive impression.
