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- Tasks: Be the go-to person for Spanish-speaking customers needing product support.
- Company: Join a friendly team at 911 Staffing Ltd in Swindon.
- Benefits: Enjoy Monday to Friday work, weekly pay, and remote options after probation.
- Why this job: Utilize your language skills while helping others in a supportive environment.
- Qualifications: Fluency in English and Spanish is a must, along with good IT skills.
- Other info: Full training provided; no weekends required!
The predicted salary is between 18000 - 26000 £ per year.
Do you speak Spanish? Would you like a role where you can utilise your language skills? We are recruiting for a Spanish speaking Customer Service Advisor to work within a friendly office in the Swindon area. About the Role: Monday to Friday No weekends! 8.30am-4.30pm Temporary to Permanent Weekly pay whilst with the agency £22,483 per annum + enhanced overtime rates Full training will be provided Option to work from home 2 days a week after 6 month probation period Duties: You will be the first point of contact for Spanish Customers, who need support with products they have purchased including PCs, Laptops, Tablets, TVs etc Escalating issues to second line support where required You will be liaising with customers both over the phone and via email Skills / Attributes required: You will need to be fluent in English / Spanish (both written & verbal) Excellent communication skills Good IT skills, including experience of Microsoft Outlook & Word If you are fluent in Spanish and are on the lookout for a new role, then apply today! JBRP1_UKTJ
911 Staffing Ltd | Spanish Speaking Customer Service Advisor employer: 911 Staffing Ltd
Contact Detail:
911 Staffing Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 911 Staffing Ltd | Spanish Speaking Customer Service Advisor
✨Tip Number 1
Make sure to highlight your Spanish language skills during the interview. Practice common customer service scenarios in both English and Spanish to demonstrate your fluency and ability to handle customer inquiries effectively.
✨Tip Number 2
Familiarize yourself with common technical issues related to PCs, laptops, tablets, and TVs. This knowledge will help you feel more confident when discussing potential customer problems and solutions.
✨Tip Number 3
Research the company culture at 911 Staffing Ltd. Understanding their values and work environment can help you tailor your responses during the interview and show that you are a good fit for their team.
✨Tip Number 4
Prepare questions to ask during the interview about the training process and the option to work from home. This shows your interest in the role and helps you assess if it aligns with your career goals.
We think you need these skills to ace 911 Staffing Ltd | Spanish Speaking Customer Service Advisor
Some tips for your application 🫡
Highlight Language Skills: Make sure to emphasize your fluency in both Spanish and English in your CV and cover letter. Provide specific examples of how you've used these language skills in previous roles.
Showcase Communication Skills: Since excellent communication is key for this role, include instances where you successfully resolved customer issues or provided support. This could be through phone calls, emails, or face-to-face interactions.
Tailor Your CV: Customize your CV to reflect the job description. Highlight relevant experience with customer service, IT skills, and any familiarity with products like PCs, Laptops, and Tablets.
Craft a Strong Cover Letter: Write a compelling cover letter that explains why you're interested in the position and how your skills align with the company's needs. Mention your enthusiasm for working in a friendly office environment and your willingness to learn.
How to prepare for a job interview at 911 Staffing Ltd
✨Showcase Your Language Skills
Since the role requires fluency in both Spanish and English, be prepared to demonstrate your language skills during the interview. You might be asked to switch between languages or answer questions in Spanish, so practice speaking clearly and confidently.
✨Highlight Customer Service Experience
Emphasize any previous experience you have in customer service roles. Share specific examples of how you've successfully resolved customer issues, as this will show your ability to handle the responsibilities of the position.
✨Familiarize Yourself with Common Products
As you'll be assisting customers with various products like PCs, laptops, and tablets, it’s beneficial to have a basic understanding of these items. Research common issues and solutions to demonstrate your proactive approach and readiness for the role.
✨Prepare Questions for the Interviewer
Having thoughtful questions ready shows your interest in the role and the company. Ask about the team dynamics, training processes, or opportunities for growth within the company to engage in a meaningful conversation.
