Online Experience Executive

Online Experience Executive

Trainee 55000 - 60000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Mentor students in UX writing and support their creative projects.
  • Company: Join a leading UX Writing Academy with a focus on collaboration.
  • Benefits: Gain hands-on experience and network with industry leaders.
  • Other info: Opportunity for personal growth and career advancement in a supportive community.
  • Why this job: Shape the future of writing while enhancing your skills in a dynamic environment.
  • Qualifications: Passion for UX writing and strong communication skills.

The predicted salary is between 55000 - 60000 £ per year.

As part of the UX Writing Academy, my priority as a mentor is to provide students with ongoing support during an intensive ‘bootcamp’ series of assignments and a UX research project.

I help each student to identify their visual communication strengths and blindspots; to advocate for collaboration and best‑practice ways of working in product development teams; and to build healthy work relationships based on trust and transparency.

Having the opportunity to work alongside industry leaders to shape the future of the writing community, locally and abroad, is an ever‑rewarding experience!

  • Senior User Experience Consultant & Conversation Designer
  • Fintech, Africa (2019—present)

Client‑centred content design & UX writing for user journeys on i OS, Android, websites & desktop apps

  • Wireframing & prototyping
  • Content development, design & management of API portals, CMSs, design systems, microcopy assets & documentation
  • Cross‑functional, agile collaboration with product design teams, incl. product managers, business analysts, software developers & testers
  • Stakeholder relationship management between design, marketing, editorial & legal teams
  • Digital Copywriter
  • Freshive Digital (OMD), South Africa (2017—2019)
  • SEO writing, editing & proofreading of websites, mailers, blogs & social media content for retail clients across sectors incl. insurance, education, automotive, food & lifestyle
  • Campaign & presentation strategy
  • Corporate identity (CI) development
  • Online Experience Executive hoppa Go (A2B Transfers), United Kingdom (2016—2017)
  • Social operations & content workflow management
  • Online community management using Trustpilot, Review Centre, Facebook & X (formerly Twitter)
  • Global client correspondence & query handling
  • Trend analysis & reporting using Sprout Social & Google Analytics
  • Assistant Writer
  • Go Apps Startup Agency, South Africa (2015—2016)
  • Digital & print copywriting, incl. blog posts, press releases & social media content
  • Collaboration with small business owners, graphic designers & marketing teams to create POS collateral
  • Postgrad Tutor & Lecturing Assistant
  • University of Pretoria, South Africa (2013—2014)
  • Facilitation of assessments, research activities & lectures
  • Online portal content management
  • Student community management
  • General query handling & academic support
  • Junior Editorial Assistant (Internship)
  • Media24 Print Media, South Africa (2011—2012)
  • Feature article research
  • Editing of beauty‑related content & press releases
  • Assistance with photoshoots, product sourcing & media launches

QUALIFICATIONS

  • Designing for Augmented and Virtual Reality
  • Interaction Design Foundation, Netherlands (2022)
  • Top 10% Distinction
  • Membership 128421
  • Conversation Design Certification
  • Conversational Academy, Netherlands (2020)
  • Credential ID 29226008CD
  • TEFL Certificate: Level 5, 168 hours
  • The TEFL Academy, Ireland (2019)
  • Qualification to teach English as a foreign language
  • Cum Laude: Postgraduate Certificate in Education
  • University of Pretoria, South Africa (2014)
  • English
  • Arts and Culture
  • Information and Communication Tech
  • Global Perspectives in Education
  • Social Contexts in Learning
  • Facilitating Learning
  • Languages Methodology
  • Assessment
  • Professional Ethics and Law
  • Cum Laude: B. Hons Visual Studies
  • University of Pretoria, South Africa (2012)
  • Visual Communication
  • Research Methodologies
  • Digital Media
  • Socio‑political Information Science in Global Contexts
  • Art History
  • Philosophy
  • Celebrity Culture
  • Culinary Phenomena
  • #J-18808-Ljbffr

Online Experience Executive employer: 90 Novembers

At hoppaGo, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to thrive. As an Online Experience Executive, you will benefit from ongoing professional development opportunities while working alongside industry leaders in the vibrant UK travel sector. Our commitment to transparency and trust ensures that every team member feels valued and supported in their journey towards meaningful contributions in the digital landscape.

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Contact Details:

90 Novembers Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Online Experience Executive

Dive into Design Communities

Join online platforms like Dribbble, Behance, or even Reddit's UX/UI threads. These are goldmines for feedback, networking, and finding openings. Engage with others and share your own designs to get noticed!

Leverage Your University Resources

As a trainee, your uni's career services are a treasure chest! Attend talks, workshops, or job fairs specifically tailored to design. They're often connected with companies looking for fresh talent like you.

Show Off Your Portfolio

Make sure your portfolio is accessible and showcases your best work. Use platforms like Adobe Portfolio or your own website. Highlight not just final designs but also your process – employers love to see how you think!

Apply Openly and Authentically

When you see a role like Online Experience Executive at 90 Novembers, don’t hesitate to apply directly through our website! Tailor your application to show how your training aligns with their style and projects. Authenticity goes a long way!

We think you need these skills to ace Online Experience Executive

UX Writing
Visual Communication
Collaboration
Content Design
Wireframing
Prototyping
SEO Writing

Some tips for your application 🫡

Show Off Your Design Skills:As a trainee in UX/UI Design, your portfolio is everything! Make sure to include a range of projects that demonstrate your design thinking process, from wireframes to final mockups. Highlight your understanding of user experience principles and how you've applied them in real or hypothetical projects.

Tailor Your CV for Design:When crafting your CV for a UX/UI Design role at 90 Novembers, make sure to list specific design tools and software you're familiar with, like Figma, Sketch, or Adobe XD. Include any relevant courses or workshops, as well as any team collaborations that showcase your ability to communicate ideas visually!

Let Your Personality Shine in Your Cover Letter:This is your chance to chat about why you're passionate about UX/UI. Highlight any personal projects or experiences that sparked your interest in design. We want to know how your unique perspective can contribute to the team at 90 Novembers!

Follow Design Trends:Show that you're up to date with current design trends by referencing them in your application. For a trainee role, demonstrating a proactive approach to staying informed about the latest UX/UI developments can really help your application stand out. Let us see your enthusiasm for evolving design landscapes!

How to prepare for a job interview at 90 Novembers

Showcase Your Design Process

In your interview for the trainee UX/UI design role at 90 Novembers, expect to discuss your design process in detail. Be ready to walk the interviewer through your portfolio, explaining not just the final products but also how you approached each project, the research you undertook, and the user feedback you incorporated.

Brush Up on Design Tools

Since UX/UI design heavily relies on tools like Sketch, Figma, or Adobe XD, it's essential we mention our proficiency with these platforms. You might be asked to solve a design problem on the spot using these tools, so have some practice mock-ups handy to showcase your skills even if it's a fictional project.

Prepare for User-Centric Questions

You can expect questions diving into your understanding of user experience principles. Be prepared to discuss specific user personas and how you'd approach design challenges tailored to different target audiences. They're keen to see if you think critically about the users' needs.

Demonstrate Your Eagerness to Learn

As a trainee, you'll be expected to show a passion for learning. Be ready to discuss any online courses, workshops, or design communities you've engaged with. This reflects our motivation and ability to grow with 90 Novembers, and that you’ll take full advantage of any training opportunities they offer.