At a Glance
- Tasks: Mentor students in UX writing and experience design through hands-on bootcamp assignments.
- Company: Join the UX Writing Academy and shape the future of the writing community.
- Benefits: Gain invaluable mentorship experience and network with industry leaders.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Make a real impact by guiding aspiring writers in their professional journey.
- Qualifications: Experience in UX writing and a passion for mentoring others.
The predicted salary is between 55000 - 60000 £ per year.
As part of the UX Writing Academy, my priority as a mentor is to provide students with ongoing support during an intensive ‘bootcamp’ series of assignments and a UX research project. I help each student to identify their visual communication strengths and blindspots; to advocate for collaboration and best‑practice ways of working in product development teams; and to build healthy work relationships based on trust and transparency. Having the opportunity to work alongside industry leaders to shape the future of the writing community, locally and abroad, is an ever‑rewarding experience!
Experience:
- Senior User Experience Consultant & Conversation Designer, Fintech, Africa (2019—present)
- Client‑centred content design & UX writing for user journeys on iOS, Android, websites & desktop apps
- Wireframing & prototyping
- Content development, design & management of API portals, CMSs, design systems, microcopy assets & documentation
- Cross‑functional, agile collaboration with product design teams, incl. product managers, business analysts, software developers & testers
- Stakeholder relationship management between design, marketing, editorial & legal teams
- Digital Copywriter, Freshive Digital (OMD), South Africa (2017—2019)
- SEO writing, editing & proofreading of websites, mailers, blogs & social media content for retail clients across sectors incl. insurance, education, automotive, food & lifestyle
- Campaign & presentation strategy
- Corporate identity (CI) development
- Online Experience Executive, hoppaGo (A2B Transfers), United Kingdom (2016—2017)
- Social operations & content workflow management
- Online community management using Trustpilot, Review Centre, Facebook & X (formerly Twitter)
- Global client correspondence & query handling
- Trend analysis & reporting using Sprout Social & Google Analytics
- Assistant Writer, GoApps Startup Agency, South Africa (2015—2016)
- Digital & print copywriting, incl. blog posts, press releases & social media content
- Collaboration with small business owners, graphic designers & marketing teams to create POS collateral
- Postgrad Tutor & Lecturing Assistant, University of Pretoria, South Africa (2013—2014)
- Facilitation of assessments, research activities & lectures
- Online portal content management
- Student community management
- General query handling & academic support
- Junior Editorial Assistant (Internship), Media24 Print Media, South Africa (2011—2012)
- Feature article research
- Editing of beauty‑related content & press releases
- Assistance with photoshoots, product sourcing & media launches
Qualifications:
- Designing for Augmented and Virtual Reality, Interaction Design Foundation, Netherlands (2022) - Top 10% Distinction
- Conversation Design Certification, Conversational Academy, Netherlands (2020) - Credential ID CDTEFL Certificate: Level 5, 168 hours, The TEFL Academy, Ireland (2019)
- Cum Laude: Postgraduate Certificate in Education, University of Pretoria, South Africa (2014)
- Cum Laude: B.Hons Visual Studies, University of Pretoria, South Africa (2012)
UX Writing & Experience Design Mentor in London employer: 90 Novembers
At hoppaGo, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to thrive. As an Online Experience Executive, you will benefit from ongoing professional development opportunities while working alongside industry leaders in the vibrant UK travel sector. Our commitment to transparency and trust ensures that every team member feels valued and supported in their journey towards meaningful contributions in the digital landscape.
StudySmarter Expert Advice🤫
We think this is how you could land UX Writing & Experience Design Mentor in London
✨Show Off Your Skills with a Killer Portfolio
As a freelance UX/UI designer, your portfolio is your best mate. Make sure to showcase a variety of projects that highlight your design process, not just the final product. Include case studies that tell a story about how you approached the problem and the impact of your design solutions.
✨Get Involved in Design Communities
Dive into online design communities like Dribbble, Behance, or even UX forums on Reddit. These platforms not only allow you to showcase your work but also help you connect with potential clients and fellow designers. Plus, attending local design meetups or online webinars can open up freelance opportunities that aren’t advertised elsewhere.
✨Nail Your Pitch
When reaching out to potential clients, tailor your pitches to their specific needs. Highlight how your skills align with their projects and mention any related work you've done. Remember, clients love to see how you can add value to their business, so be clear about what you can bring to the table.
✨Leverage Social Media for Visibility
Showcase your design work on platforms like Instagram or LinkedIn. Post regularly and engage with your audience; ask for feedback on your designs or share insights into your creative process. This not only builds your brand but can lead to potential clients sliding into your DMs!
We think you need these skills to ace UX Writing & Experience Design Mentor in London
Some tips for your application 🫡
Showcase Your Design Portfolio:As a freelance UX/UI designer, your portfolio is your golden ticket! Make sure it’s packed with your best work, showcasing your design process, user flows, and final products. Highlight projects that demonstrate not just your aesthetic skills but also your ability to solve real user problems.
Tailor Your Application to 90 Novembers:When applying for the freelance role of UX Writing & Experience Design Mentor at 90 Novembers, take a moment to research their style and design language. Customising your CV and portfolio to align with their brand aesthetics shows you're not just any designer, but the perfect fit for their team.
Crisp and Clear Proposals:When you pitch yourself, be direct about what you can bring to the table. Outline your skills clearly and mention your rates upfront. A straightforward proposal lets 90 Novembers know you're professional and ready to hit the ground running!
Highlight Collaboration Experience:Freelance roles often involve working with various clients. Make sure to showcase any previous collaboration experiences in your CV. Mention how you’ve worked with developers, marketers, or stakeholders to create designs that keep all parties happy — that's a key selling point for us!
How to prepare for a job interview at 90 Novembers
✨Showcase Your Portfolio like a Pro
Your portfolio is your calling card, so make sure it’s not just pretty but also tells a story. Arrange your best UX/UI design projects in a way that highlights your thought process, problem-solving skills, and the impact of your work. Talk about the challenges you faced and how you tackled them—freelancers need to show they can handle real-world problems.
✨Use Design Tools Effectively
Familiarity with design tools such as Figma, Sketch, and Adobe XD is crucial in our field. Be ready to discuss your experience with these tools in real scenarios. They might ask specific technical questions about how you’d approach a design problem or your workflow, so brush up on those details and think of examples from your previous freelance projects.
✨Prepare for Client-Centric Questions
As a freelancer, you'll be client-facing, so expect questions about handling client feedback and managing expectations. Prepare examples of how you've dealt with difficult situations or miscommunications in previous projects. Your ability to communicate effectively with clients is a major selling point, and it’s worth stressing how well you can read and meet their needs.
✨Demonstrate Flexibility and Self-Management
Freelance work requires a lot of self-discipline and time management. Be prepared to discuss how you organise your time, juggle multiple clients, and prioritise tasks. Sharing how you've successfully managed deadlines and client relationships in the past can really set you apart from the competition and show that you're more than just a designer—you're a complete package.
