London, United Kingdom | Posted on 19/08/2026
Our client is looking for a Customer Fulfilment Manager for a pioneering ethical food company. This is a really fantastic opportunity to join a friendly team with a passion for high-quality sustainable food.
The role would suit someone with supply chain or logistics management experience who is proficient with Unleashed/Xero/Excel.
Key responsibilities include
- Manage outbound logistics with co-packers, warehouses, and 3PL partners to ensure reliable, cost-effective order fulfilment.
- Lead production and demand planning, ensuring stock levels match forecasted requirements.
- Oversee dispatch operations, shipping paperwork, and transport scheduling.
- Supervise invoicing and order fulfillment compliance with Fairtrade and Organic standards.
- Maintain accurate inventory data in Unleashed/Xero and issue weekly/monthly performance reports.
- Drive continuous improvement projects to boost efficiency and reduce costs.
- Develop strong relationships with customers, suppliers, and warehousing partners.
- Collaborate with the Supply Planning Manager to align material availability with production plans.
- Mentor and support team members, promoting best practice and process development.
- Part time (25 hrs across the week).
- Hybrid working (office in London).
- Salary £39 - 44k FTE DOE plus generous holiday allowance.
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Part time in London employer: 9-2-3 Jobs Limited
Join a friendly SME located near Witney, where you will enjoy a flexible working environment that allows for a healthy work-life balance, including the option to work from home and even bring your dog to the office! As an HR Manager, you will have the opportunity to make a meaningful impact on the employee lifecycle while being supported in your professional growth within a close-knit team of around 30 people.
