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- Tasks: Lead product vision and strategy for partner engagement and support.
- Company: Join a dynamic tech company focused on empowering CX leaders globally.
- Benefits: Competitive salary, diverse workplace, and opportunities for personal growth.
- Why this job: Shape the future of partner interactions and drive impactful business results.
- Qualifications: 5+ years in product management with strong leadership and analytical skills.
- Other info: Inclusive culture that values diversity and encourages authenticity.
The predicted salary is between 28800 - 48000 £ per year.
8x8 connects our customers and teams globally, empowering CX leaders with performance and insights to make smarter decisions, delight customers, and drive lasting business impact. We are looking for a Senior Product Manager to redefine how partners engage with our ecosystem—from onboarding to support. You will own the product vision for platforms that enable resellers, integrators, distributors, and technology partners to sell, provision, and support our solutions at scale. This role rewards curiosity and critical thinking. You will challenge assumptions, uncover root causes, and build roadmaps that balance business urgency with platform sustainability. You will be the voice of the partner internally while aligning cross-functional teams around a shared transformation roadmap.
Responsibilities
- Define and articulate the product vision and strategy for our partner program
- Conduct market analysis, competitive research, and partner segmentation to identify opportunities
- Align product, engineering, operations, and sales teams around priorities and trade-offs
- Own the channel platform roadmap: onboarding, enablement, co-selling, incentives, self-service tools, and analytics
- Partner with BAs and engineering to translate strategy into clear requirements and deliverables
- Engage in architecture discussions—advocate for API-first, scalable design decisions
- Champion partner needs within the organization through interviews, feedback loops, and usage data analysis
- Define and track KPIs: partner activation, partner-driven revenue, satisfaction, and retention
- Build dashboards that enable transparency and accountability
Qualifications
- 5+ years in product management, with 2+ years in B2B partnership or platform environments
- Strong leadership in building and scaling cross-functional programs in a multi-product environment
- Proven ability to manage complex stakeholder environments—challenge requests, build alignment, drive decisions
- Technical fluency: comfortable with APIs, system architecture, CRM/PRM tools, and integration patterns
- Strong analytical skills and ability to derive insights from partner data
- Excellent communication and stakeholder management skills
Preferred
- Experience in telecom, UCaaS, CPaaS, or communications SaaS
- Familiarity with enterprise billing and provisioning
- Experience with partner onboarding, enablement programs, or channel sales dynamics
8x8 believes diversity makes our company stronger which is why we are a proud equal opportunities employer and encourage all of our staff to bring their authentic selves to work. We believe in fairness which is why we have been a member of the Living Wage Foundation for many years and we believe in security so reserve the right to undertake background checks on anyone that we extend an employment offer to.
Sr. Product Manager employer: 8x8
Contact Detail:
8x8 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sr. Product Manager
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or at industry events. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to product management. We recommend using the STAR method to structure your answers—it's all about showcasing your experience effectively!
✨Tip Number 3
Showcase your passion for the role! During interviews, share your thoughts on the company's products and how you envision improving them. This will demonstrate your commitment and understanding of their ecosystem.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Sr. Product Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Senior Product Manager. Highlight your experience in product management and any relevant B2B partnership work. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how you can redefine partner engagement. Be authentic and let your personality come through.
Showcase Your Analytical Skills: Since this role involves a lot of data analysis, make sure to mention specific examples where you've used data to drive decisions. We love seeing how you've turned insights into action!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at 8x8
✨Know Your Product Vision
Before the interview, make sure you have a clear understanding of the product vision and strategy for the partner program. Be ready to discuss how you would define and articulate this vision, as well as how it aligns with the company's goals.
✨Market Analysis Mastery
Brush up on your market analysis skills! Be prepared to talk about how you would conduct competitive research and partner segmentation. Think of specific examples where you've identified opportunities in previous roles and how that could apply to this position.
✨Cross-Functional Collaboration
This role requires strong leadership in building cross-functional programs. Come equipped with examples of how you've successfully aligned teams around priorities and trade-offs in the past. Highlight your experience managing complex stakeholder environments.
✨Data-Driven Decision Making
Showcase your analytical skills by discussing how you track KPIs and derive insights from partner data. Prepare to explain how you would build dashboards for transparency and accountability, and how this has impacted your previous projects.
