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For Companies At a Glance
- Tasks: Design and develop Salesforce solutions, optimising for performance and scalability.
- Company: 8x8, Inc. connects people through innovative customer experience solutions.
- Benefits: Enjoy flexible work arrangements, professional development opportunities, and a collaborative culture.
- Why this job: Join a forward-thinking team leveraging AI to transform customer experiences and drive innovation.
- Qualifications: Bachelor’s degree in IT or related field; 3+ years Salesforce experience required.
- Other info: Diversity is valued; remote work options available.
The predicted salary is between 42000 - 84000 £ per year.
Overview
8×8 is seeking a skilled Salesforce Software Development Engineer with expertise in Vlocity (Salesforce Industries) and Salesforce Core to design, develop, and optimize scalable solutions tailored to business needs. The ideal candidate will have hands-on experience with OmniStudio tools, core Salesforce development capabilities, and deep knowledge of Salesforce architecture and best practices. This role involves collaboration with cross-functional teams to deliver high-quality, industry-specific Salesforce solutions.
Responsibilities
- Design and implement both Salesforce Core and Vlocity (Salesforce Industries) solutions, including custom applications, OmniScripts, DataRaptors, Integration Procedures, and FlexCards.
- Develop and customize Salesforce solutions using Apex, Lightning Web Components (LWC), Visualforce, and Salesforce declarative tools.
- Configure and optimize Vlocity CPQ, product catalog, and order management for industry-specific solutions.
- Configure Salesforce Core functionalities, including custom objects, workflows, validation rules, flows, and process automation.
- Leverage Salesforce declarative tools to create efficient, scalable solutions that align with business needs.
- Customize and integrate Vlocity features to support industry-specific workflows, including quoting, pricing, and order orchestration.
- Design and develop integrations between Salesforce Core, Vlocity, and external systems using APIs, middleware, and Vlocity DataRaptors.
- Ensure seamless data flow across integrated systems, maintaining data accuracy and performance.
- Collaborate with IT teams to troubleshoot and resolve integration challenges.
- Optimize Salesforce Core and Vlocity solutions for performance, scalability, and maintainability.
- Conduct code reviews, performance testing, and debugging to ensure high-quality deliverables.
- Implement best practices for both Vlocity and Salesforce Core development.
- Work closely with business analysts, solution architects, and stakeholders to gather requirements and implement effective solutions.
- Document technical designs, workflows, and solution architectures for both Vlocity and Salesforce Core implementations.
- Provide technical guidance and mentorship to peer developers as needed.
- Conduct unit, integration, and performance testing for all developed solutions.
- Support deployments across multiple environments using CI/CD pipelines and version control systems.
- Troubleshoot and resolve post-deployment issues, ensuring seamless user experience.
Qualifications
- Education: Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Experience: 3+ years of Salesforce development experience, with strong knowledge of Salesforce Core.
- 1+ years of hands-on experience with Vlocity (Salesforce Industries) tools and features.
- Proven track record of designing and delivering complex Salesforce Core and Vlocity solutions.
Skills
- Proficiency in Salesforce Core development, including Apex, SOQL, Lightning Web Components (LWC), and Visualforce.
- Expertise in Vlocity OmniStudio tools (OmniScripts, DataRaptors, FlexCards, Integration Procedures) and configuration of industry-specific solutions.
- Strong understanding of Salesforce architecture, data models, and security.
- Experience with system integrations using REST/SOAP APIs, middleware tools (e.g., MuleSoft, Boomi), and Salesforce Connect.
- Excellent problem-solving and debugging skills, with a focus on scalability and efficiency.
Preferred Skills
- Salesforce certifications, such as Platform Developer I/II, OmniStudio Developer, Salesforce Industries Consultant, or Application Architect.
- Experience with Agile development methodologies and tools like Jira.
- Knowledge of DevOps tools, CI/CD pipelines, and version control systems (e.g., Git, Copado).
- Familiarity with industry-specific workflows in telecommunications, energy, or insurance sectors.
Work Environment
- Collaborative and innovative culture focused on delivering cutting-edge solutions.
- Opportunities for professional development, including Salesforce certifications and training.
- Flexible work arrangements, including hybrid or remote options.
Equal opportunity statement and privacy notices have been removed to focus on the role description.
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Salesforce Software Development Engineer employer: 8x8
Contact Detail:
8x8 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Salesforce Software Development Engineer
✨Tip Number 1
Familiarise yourself with the latest Salesforce and Vlocity features. Being up-to-date with the tools and technologies used in the role will not only boost your confidence but also demonstrate your commitment to continuous learning during interviews.
✨Tip Number 2
Engage with the Salesforce community online. Join forums, attend webinars, or participate in local meetups. Networking with other professionals can provide valuable insights and may even lead to referrals for the position.
✨Tip Number 3
Prepare to discuss specific projects where you've implemented Salesforce solutions. Be ready to explain your thought process, the challenges you faced, and how you overcame them. This will showcase your problem-solving skills and practical experience.
✨Tip Number 4
Research 8x8's products and services thoroughly. Understanding their platform and how they integrate AI into customer experiences will allow you to tailor your discussions and show genuine interest in contributing to their mission.
We think you need these skills to ace Salesforce Software Development Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your Salesforce development experience, particularly with Vlocity and OmniStudio tools. Use specific examples of projects you've worked on that align with the job description.
Craft a Compelling Cover Letter: In your cover letter, express your passion for customer experience and how your skills in Salesforce development can contribute to 8x8's mission. Mention any relevant certifications and your approach to problem-solving.
Showcase Relevant Projects: Include a section in your application that details specific projects where you designed and implemented Salesforce solutions. Highlight your role, the technologies used, and the impact of your work.
Prepare for Technical Questions: Anticipate technical questions related to Salesforce Core and Vlocity during the interview process. Brush up on your knowledge of Apex, Lightning Web Components, and integration techniques to demonstrate your expertise.
How to prepare for a job interview at 8x8
✨Showcase Your Salesforce Expertise
Make sure to highlight your hands-on experience with Salesforce Core and Vlocity tools during the interview. Be prepared to discuss specific projects where you designed and implemented solutions using Apex, LWC, and OmniStudio tools.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've tackled complex integration challenges or performance issues in past projects. This will show your ability to think critically and find effective solutions, which is crucial for this role.
✨Understand the Company’s Vision
Familiarise yourself with 8x8's mission to enhance customer experience through AI and integrated communication solutions. Being able to articulate how your skills align with their goals will set you apart from other candidates.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, project methodologies, and future developments at 8x8. This not only shows your interest in the role but also helps you gauge if the company culture aligns with your values.
