Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead product strategy and enhance partner experiences in a dynamic tech environment.
- Company: 8x8 is a pioneering company revolutionising customer experience through integrated communication solutions.
- Benefits: Enjoy competitive pay, comprehensive benefits, and opportunities for career growth in a vibrant workplace.
- Why this job: Join a transformative team that values innovation and collaboration while making a real business impact.
- Qualifications: 7-10 years in Product Management with expertise in partner relationship management and B2B SaaS.
- Other info: Diversity is celebrated here; we encourage everyone to bring their authentic selves to work.
The predicted salary is between 36000 - 60000 £ per year.
## Product Manager – Partner Experience**We are looking for a **Product Manager** with a strong background in **Partner Relationship Management (PRM)**, product strategy, and cross-functional leadership to drive the development and optimization of our global partner ecosystem. This role will redefine how our partners engage with our platform, enhance lifecycle experiences—from onboarding to monetization—and deliver measurable impact through innovation and scale.*** **Own the product roadmap for partner program capabilities: onboarding, training, co-selling, incentive models, analytics, and certifications.*** **Collaborate cross-functionally with UX, Engineering, Operations, Sales, and Marketing to deliver seamless partner experiences and scalable tools.*** **Lead agile product development: writing clear requirements, user stories, acceptance criteria, and sprint planning documentation.*** **Define and manage OKRs for PRM platform initiatives with a focus on delivery excellence and iterative value.*** **Act as the internal advocate for partners—ensuring their needs inform all aspects of the partner experience.*** **Design and evolve partner tiering, performance tracking, and incentive frameworks in collaboration with Channel and GTM leaders.*** **Drive continuous improvement through data analysis, satisfaction metrics, and partner engagement insights.*** **7–10+ years in Product Management, with 3+ years in PRM or partner-facing SaaS product roles.*** **Proven experience delivering complex B2B solutions across partner portals, billing, enablement, and incentive models.*** **Preferred Expertise in Salesforce Experience Cloud, CPQ, and Sales Cloud, with the ability to configure and manage partner-specific workflows.*** **Experience integrating 3rd-party tools (e.g., Tableau, Marketing Cloud, PRM accelerators) for engagement and analytics.*** **Demonstrated success leading cross-functional teams including Sales, Alliances, Marketing, Finance, and Engineering.*** **Strong understanding of partner lifecycle processes: onboarding, accreditation, lead distribution, deal registration, and billing.*** **Experience managing PRM portal configuration, user access, and global partner segmentation.*** **Analytical mindset with a strong grasp of partner metrics, usage data, and business impact modeling.*** **Ability to influence senior stakeholders through data-driven storytelling and clear articulation of business value.*** **Excellent communication, collaboration, and stakeholder management skills.*** **Telecom/UCaaS/CPaaS industry experience with complex partner ecosystems.*** **Experience in SaaS reseller models, enterprise provisioning, and network integration.*** **Salesforce certifications: Administrator, Experience Cloud Consultant, or Sales Cloud Consultant.*** **Background in change management or transformation programs.*** **Familiarity with Agile/Scrum frameworks and iterative product delivery.*** **Be the driving force behind a transformative partner program with real business impact.*** **Collaborate with high-performing teams at the intersection of technology, partnerships, and innovation.*** **Access competitive compensation, comprehensive benefits, and career growth in a fast-paced, outcome-driven environment.** #J-18808-Ljbffr
Product Manager - Partner Experience employer: 8x8
Contact Detail:
8x8 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Manager - Partner Experience
✨Tip Number 1
Familiarise yourself with the latest trends in partner relationship management and B2B SaaS. Understanding the current landscape will help you speak confidently about how you can contribute to 8x8's goals during interviews.
✨Tip Number 2
Network with professionals in the telecom and SaaS industries, especially those who have experience with partner ecosystems. Engaging with them can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed partner relationships or product strategies in the past. Highlighting measurable outcomes will demonstrate your impact and suitability for the role.
✨Tip Number 4
Stay updated on 8x8's recent developments and initiatives. Showing that you are informed about the company’s direction and challenges will set you apart as a candidate who is genuinely interested in contributing to their success.
We think you need these skills to ace Product Manager - Partner Experience
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Product Manager - Partner Experience role at 8x8. Understand the key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customise your CV to highlight relevant experience in Product Management, particularly in Partner Relationship Management (PRM) and B2B SaaS environments. Use specific examples that demonstrate your achievements and how they relate to the role.
Craft a Compelling Cover Letter: Write a cover letter that not only expresses your enthusiasm for the position but also outlines how your background and skills make you a perfect fit for the role. Mention your understanding of the telecom industry and your experience with partner ecosystems.
Showcase Your Analytical Skills: In your application, emphasise your analytical mindset and ability to use data to drive decisions. Provide examples of how you've used metrics to influence product strategy or improve partner engagement in previous roles.
How to prepare for a job interview at 8x8
✨Understand the Product Strategy
Before your interview, make sure you have a solid grasp of 8x8's product strategy and how it aligns with partner success. Be prepared to discuss how you would define and articulate a compelling product vision that drives revenue growth.
✨Showcase Your Cross-Functional Leadership Skills
Highlight your experience in leading cross-functional teams. Be ready to provide examples of how you've collaborated with different departments like Sales, Marketing, and Engineering to deliver seamless partner experiences.
✨Demonstrate Your Analytical Mindset
Prepare to discuss how you use data to inform decisions. Bring examples of how you've tracked KPIs, evaluated ROI, and used metrics to drive continuous improvement in partner engagement and satisfaction.
✨Be Ready for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills. Think about challenges you've faced in previous roles related to partner management and how you overcame them, especially in a B2B SaaS environment.
