At a Glance
- Tasks: Join our team to support sales and exceed targets through customer engagement.
- Company: 8x8, Inc. is a leading platform for seamless customer experience and communication.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and innovation.
- Why this job: Be part of a forward-thinking company that values AI and customer satisfaction.
- Qualifications: 2+ years in B2B sales; strong communication skills and a positive mindset required.
- Other info: Explore our culture on Instagram and discover your potential with us!
The predicted salary is between 28800 - 43200 £ per year.
8×8, Inc. (NASDAQ: EGHT) believes that CX limits were meant to be shattered. We connect people and organizations through seamless communication on the industry\’s most integrated platform for Customer Experience—combining Contact Center, Unified Communications, and CPaaS APIs. The 8×8 Platform for CX integrates AI at every level to enable personalized customer journeys, drive operational excellence and insights, and facilitate team collaboration.
We help customer experience and IT leaders become the heartbeat of their organizations, empowering them to unlock the potential of every interaction. With one platform, one ecosystem, and one data model, you can turn every team into a customer-facing team and unify your CX to conquer the complexity.
As an organization, we are looking for Team8s who are AI-proficient, open to innovation, and skilled in leveraging AI for efficiency and growth.
Learn more on our company website at www.8×8.com and follow our pages on LinkedIn, Twitter, Facebook, and Instagram.
Inside Sales Account Manager
The Inside Sales Account Manager for the Commercial Business Sales unit will be responsible for executing sales operational directives to meet and exceed sales goals. We seek someone with experience in customer sales support who is passionate about advancing their career. This role requires 2 years of quota-carrying experience in a B2B role. The successful candidate will be responsible for meeting daily, weekly, and monthly sales objectives.
Working on the Account Manager team at 8×8 offers a compelling opportunity for sales professionals with a proven track record in upselling existing customers and generating referrals within the technology or telecom sales sectors.
Responsibilities
- Achieve and exceed individual monthly sales quotas.
- Apply best sales practices and techniques as provided by management.
- Make an average of 60 calls per day.
- Develop and manage relationships within our SMB market segment (50-500 employee companies) to create satisfied, reference-able, and referring customers.
- Achieve up-sell goals by educating customers on the value of our applications and services.
- Forecast sales activity and revenue using Salesforce.com.
- Demonstrate our products via the Web.
Qualifications
- Ability to work a territory methodically.
- 2+ years of quota-carrying B2B account management or sales experience (preferably in Telecom, Internet, Technology, SaaS, or VoIP).
- Previous inside sales experience preferred.
- Sales methodology training desired.
- Excellent written and verbal communication skills.
- Positive mindset and ability to multi-task, prioritize, and manage time effectively.
- College degree recommended.
For a closer look into life at 8×8 UK Ltd., check out our Instagram page.
8×8 values diversity and is an equal opportunity employer. We are committed to fairness and security, including background checks for employment offers.
Our Job Applicant Privacy Notice can be found here.
#J-18808-Ljbffr
Sales Support Executive employer: 8x8, Inc.
Contact Detail:
8x8, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Executive
✨Tip Number 1
Familiarise yourself with the 8x8 platform and its offerings. Understanding their products and how they integrate AI into customer experience will help you speak confidently about their services during interviews.
✨Tip Number 2
Network with current employees or industry professionals on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss your previous sales experiences in detail, especially any quota-carrying roles. Be ready to share specific examples of how you met or exceeded sales goals, as this will demonstrate your capability for the role.
✨Tip Number 4
Showcase your understanding of the SMB market segment. Research trends and challenges faced by companies with 50-500 employees, as this knowledge will help you connect better with potential customers and demonstrate your expertise.
We think you need these skills to ace Sales Support Executive
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Sales Support Executive position at 8x8. Understand the key responsibilities and qualifications required, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise your 2+ years of B2B account management or sales experience. Provide specific examples of how you've met sales quotas and developed customer relationships in previous roles.
Showcase Communication Skills: Since excellent written and verbal communication skills are crucial for this role, ensure that your application is well-written and free of errors. Use clear and concise language to demonstrate your ability to communicate effectively.
Express Your Passion for Sales: In your motivation letter, convey your enthusiasm for sales and customer support. Mention any relevant training or methodologies you've learned and how they have contributed to your success in previous positions.
How to prepare for a job interview at 8x8, Inc.
✨Know Your Product Inside Out
Before the interview, make sure you understand 8x8's products and services thoroughly. Familiarise yourself with how their platform integrates AI and enhances customer experience. This knowledge will help you demonstrate your enthusiasm and ability to communicate effectively about the company's offerings.
✨Showcase Your Sales Experience
Be prepared to discuss your previous sales roles, particularly any B2B experience. Highlight specific achievements, such as exceeding quotas or successfully upselling to customers. Use metrics to quantify your success, as this will resonate well with the interviewers.
✨Demonstrate Your Communication Skills
As a Sales Support Executive, strong communication skills are essential. Practice articulating your thoughts clearly and confidently. During the interview, listen actively and respond thoughtfully to questions, showcasing your ability to engage with clients effectively.
✨Prepare for Role-Playing Scenarios
Expect to participate in role-playing exercises that simulate real sales situations. Prepare by thinking through how you would handle objections or educate a customer about the value of 8x8's services. This will demonstrate your problem-solving skills and readiness for the role.