8x8, Inc. is hiring a Tier 1 Technical Support Associate for our UK-Aylesbury office. You will deliver first-line support across billing, orders, Professional Services scoping, and technical issues, using Salesforce/Jira for case management.
Hybrid role with on-site work three days a week and a focus on fast, customer-first resolutions. You will adapt communications to various customer backgrounds, gather necessary information, and resolve or route issues within SLAs and KPIs.
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Hybrid Tier 1 Technical Support Associate in Aylesbury employer: 8x8, Inc.
8x8 UK Ltd. is an exceptional employer that fosters a collaborative and innovative work culture, particularly in the vibrant setting of London. With a strong emphasis on employee growth, you will have the opportunity to work closely with product and engineering teams, gaining invaluable experience in privacy, IP, and regulatory matters while enjoying the flexibility of hybrid work arrangements. Join us to be part of a forward-thinking company that values your contributions and supports your professional development.
