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For Companies At a Glance
- Tasks: Design and develop innovative Salesforce solutions using cutting-edge tools and technologies.
- Company: Join 8x8, a leader in customer experience technology with a collaborative culture.
- Benefits: Enjoy flexible work options, competitive salary, and opportunities for professional growth.
- Why this job: Make an impact by leveraging AI to enhance customer journeys and team collaboration.
- Qualifications: 3+ years of Salesforce development experience and expertise in Vlocity tools.
- Other info: Dynamic environment with a focus on innovation and career advancement.
The predicted salary is between 36000 - 60000 £ per year.
Overview
8×8, Inc. (NASDAQ: EGHT) believes that CX limits were meant to be shattered. We connect people and organizations through seamless communication on the industry\’s most integrated platform for Customer Experience—combining Contact Center, Unified Communications, and CPaaS APIs. The 8×8 platform for CX integrates AI at every level to enable personalized customer journeys, drive operational excellence and insights, and facilitate team collaboration.
We help customer experience and IT leaders become the heartbeat of their organizations, empowering them to unlock the potential of every interaction. With one platform, one ecosystem, and one data model, you can turn every team into a customer-facing team and unify your CX to conquer the complexity.
As an organization, we are looking for Team8s who are AI-proficient, open to innovation, and skilled in leveraging AI for efficiency and growth.
We are seeking a skilled Salesforce Developer with expertise in Vlocity (Salesforce Industries) and Salesforce Core to design, develop, and optimize scalable solutions tailored to business needs. The ideal candidate will have hands-on experience with OmniStudio tools, core Salesforce development capabilities, and deep knowledge of Salesforce architecture and best practices. This role involves collaboration with cross-functional teams to deliver high-quality, industry-specific, and core Salesforce solutions.
Responsibilities
- Design and implement both Salesforce Core and Vlocity (Salesforce Industries) solutions, including custom applications, OmniScripts, DataRaptors, Integration Procedures, and FlexCards.
- Develop and customize Salesforce solutions using Apex, Lightning Web Components (LWC), Visualforce, and Salesforce declarative tools.
- Configure and optimize Vlocity CPQ, product catalog, and order management for industry-specific solutions.
Customization and Configuration
- Configure Salesforce Core functionalities, including custom objects, workflows, validation rules, flows, and process automation.
- Leverage Salesforce declarative tools to create efficient, scalable solutions that align with business needs.
- Customize and integrate Vlocity features to support industry-specific workflows, including quoting, pricing, and order orchestration.
System Integration
- Design and develop integrations between Salesforce Core, Vlocity, and external systems using APIs, middleware, and Vlocity DataRaptors.
- Ensure seamless data flow across integrated systems, maintaining data accuracy and performance.
- Collaborate with IT teams to troubleshoot and resolve integration challenges.
Performance Optimization
- Optimize Salesforce Core and Vlocity solutions for performance, scalability, and maintainability.
- Conduct code reviews, performance testing, and debugging to ensure high-quality deliverables.
- Implement best practices for both Vlocity and Salesforce Core development.
Collaboration and Documentation
- Work closely with business analysts, solution architects, and stakeholders to gather requirements and implement effective solutions.
- Document technical designs, workflows, and solution architectures for both Vlocity and Salesforce Core implementations.
- Provide technical guidance and mentorship to peer developers as needed.
Testing and Deployment
- Conduct unit, integration, and performance testing for all developed solutions.
- Support deployments across multiple environments using CI/CD pipelines and version control systems.
- Troubleshoot and resolve post-deployment issues, ensuring seamless user experience.
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
Experience
- 3+ years of Salesforce development experience, with strong knowledge of Salesforce Core.
- 1+ years of hands-on experience with Vlocity (Salesforce Industries) tools and features.
- Proven track record of designing and delivering complex Salesforce Core and Vlocity solutions.
Skills
- Proficiency in Salesforce Core development, including Apex, SOQL, Lightning Web Components (LWC), and Visualforce.
- Expertise in Vlocity OmniStudio tools (OmniScripts, DataRaptors, FlexCards, Integration Procedures) and configuration of industry-specific solutions.
- Strong understanding of Salesforce architecture, data models, and security.
- Experience with system integrations using REST/SOAP APIs, middleware tools (e.g., MuleSoft, Boomi), and Salesforce Connect.
- Excellent problem-solving and debugging skills, with a focus on scalability and efficiency.
- Salesforce certifications, such as Platform Developer I/II, OmniStudio Developer, Salesforce Industries Consultant, or Application Architect.
- Experience with Agile development methodologies and tools like Jira.
- Knowledge of DevOps tools, CI/CD pipelines, and version control systems (e.g., Git, Copado).
- Familiarity with industry-specific workflows in telecommunications, energy, or insurance sectors.
- Collaborative and innovative culture focused on delivering cutting-edge solutions.
- Opportunities for professional development, including Salesforce certifications and training.
- Flexible work arrangements, including hybrid or remote options.
For a closer look into what life at 8×8 UK Ltd. is about check out our Instagram page. 8×8 believes diversity makes our company stronger which is why we are a proud equal opportunities employer and encourage all of our staff to bring their authentic selves to work. We believe in fairness which is why we have been a member of the Living Wage Foundation for many years and we believe in security so reserve the right to undertake background checks on anyone that we extend an employment offer to.
Our Job Applicant Privacy Notice can be found here.
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Salesforce Engineer employer: 8x8, Inc.
Contact Detail:
8x8, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Salesforce Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the Salesforce community, attend meetups, and engage on platforms like LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your Salesforce projects, especially those involving Vlocity and OmniStudio. This will give potential employers a clear view of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by brushing up on common Salesforce scenarios and problem-solving questions. Practice explaining your thought process clearly, as collaboration is key in this role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Salesforce Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Salesforce Engineer role. Highlight your experience with Salesforce Core and Vlocity, and don’t forget to mention any relevant projects or achievements that showcase your skills.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your background aligns with our mission at 8x8. Keep it concise but impactful!
Showcase Your Technical Skills: We want to see your technical prowess! Be sure to include specific examples of your work with Apex, LWC, and OmniStudio tools. Mention any certifications you have too, as they can really set you apart.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at 8x8, Inc.
✨Know Your Salesforce Stuff
Make sure you brush up on your Salesforce Core and Vlocity knowledge. Be ready to discuss your experience with Apex, Lightning Web Components, and OmniStudio tools. Prepare examples of how you've designed and implemented solutions in the past.
✨Show Off Your Problem-Solving Skills
During the interview, be prepared to tackle some real-world scenarios. Think about challenges you've faced in previous projects and how you resolved them. This will demonstrate your analytical skills and ability to think on your feet.
✨Collaboration is Key
Since this role involves working with cross-functional teams, highlight your teamwork experiences. Share examples of how you've collaborated with business analysts or solution architects to gather requirements and implement effective solutions.
✨Get Familiar with CI/CD and DevOps
As the role requires knowledge of CI/CD pipelines and version control systems, make sure you can discuss your experience with these tools. Be ready to explain how you've used them in past projects to ensure smooth deployments and maintain high-quality deliverables.
