At a Glance
- Tasks: Manage client accounts, generate revenue, and provide top-notch customer service.
- Company: Join a fast-growing insurance broker with a supportive culture in Newport.
- Benefits: Negotiable salary, pension, discounts, and holiday perks.
- Other info: Diverse team environment with opportunities for growth and learning.
- Why this job: Make a real impact while building relationships and developing your career.
- Qualifications: Experience in commercial insurance broking and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
We are currently looking for a Commercial Account Handler to join the established and welcoming broking team in Newport. Newport is one of Brown & Brown’s fastest growing retail insurance brokers with a strong record of providing support and success for all that join them.
Responsibilities- To manage, grow and be fully responsible for an account of clients & policies.
- To generate revenue and provide a professional and efficient service to all customers through the promotion and recommendation of products in accordance with customer needs and demands, whilst ensuring full FCA compliance.
- Fully analyse a client’s current insured and uninsured risks, and where any uninsured risks are identified offer appropriate products and solutions.
- Management of premium payment, finance agreements and overall credit control.
- Effectively manage aged debt.
- Preparation of market submissions to insurers and policy presentations to clients.
- Negotiate policy terms, conditions, premium and income with both insurers and clients.
- Review market results, analyse information gathered and undertake sufficient research to make suitable insurer and product recommendations and demonstrate competency by explaining the extent of cover.
- Accountability for delivering excellent customer service and retention for all customers, ensuring achievement of compliant operations with FCA rules and internal policies and procedures.
- To regularly propose to clients ideas and proposals that they could follow to improve overall sales performance.
- Maintain appropriate, regular contact with existing clients to ensure that their insurance requirements continue to be met.
- Maintain a proactive approach at all times in seeking to maximise business opportunities with existing and potential new clients.
- Securing cross‑selling business and referrals.
- Provide new business quotations for all classes of general insurance on request, providing relevant advice, information and guidance.
- Take instructions from new clients, ensuring cover commences at the correct time, all relevant paperwork is completed, premium is collected and relevant records and diary entries are created.
- Negotiation and presentation to insurers in order to secure the most appropriate cover for the client.
- Negotiable salary package.
- Additional benefits such as Pension, Death in Service, Discounts, Holiday.
- Relevant commercial insurance broking industry experience.
- Handle new business, renewals and MTAs for a range of insurance risks.
- Knowledge of company industry types and operating conditions.
- Ability to develop and maintain client relationships.
- Excellent interpersonal, written and verbal communication skills.
- Pro‑active and self‑motivated.
- Planning and organisation skills to meet deadlines.
- Attention to detail.
- Co‑operative and supportive team player.
We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.
Account Handler in Newport employer: 897 Brown & Brown (Europe) Limited
At Brown & Brown, we pride ourselves on fostering a meritocratic culture that champions self-starters and prioritises customer satisfaction. As a Commercial Account Handler in Newport, you'll benefit from a supportive team environment, competitive salary packages, and opportunities for professional growth within one of the fastest-growing retail insurance brokers in the region. Our commitment to employee development, coupled with a range of benefits including pension schemes and discounts, makes us an exceptional employer for those seeking a rewarding career in insurance.
Contact Details:
897 Brown & Brown (Europe) Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Account Handler in Newport
✨Tip Number 1
Network like a pro! Get out there and connect with people in the insurance industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers or recruiters, make sure you can clearly explain what you bring to the table. Highlight your experience in managing accounts and your knack for building client relationships.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’re the perfect fit for the Account Handler position.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications that way!
We think you need these skills to ace Account Handler in Newport
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your commercial insurance broking experience and any relevant achievements that show you’re a self-starter who can manage client accounts effectively.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your background aligns with our company culture. Don’t forget to mention your commitment to excellent customer service and your proactive approach.
Showcase Your Communication Skills:Since this role requires excellent written and verbal communication, make sure your application is clear and concise. Use professional language but keep it friendly – we want to see your personality shine through!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at 897 Brown & Brown (Europe) Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of commercial insurance and the specific products relevant to the role. Familiarise yourself with common risks clients face and how to address them. This will show that you're proactive and ready to provide tailored solutions.
✨Showcase Your Communication Skills
As an Account Handler, you'll need to communicate effectively with clients and insurers. Practice articulating your thoughts clearly and confidently. Consider doing mock interviews with a friend to refine your verbal communication and ensure you can explain complex concepts simply.
✨Demonstrate Your Customer Focus
Prepare examples of how you've gone above and beyond for customers in previous roles. Highlight your ability to build relationships and retain clients. This will resonate well with the company's meritocratic culture that values commitment to customer satisfaction.
✨Be Ready to Negotiate
Since negotiation is a key part of the role, think about past experiences where you've successfully negotiated terms or resolved conflicts. Be prepared to discuss your approach and how you ensure both parties feel satisfied with the outcome.
