At a Glance
- Tasks: Manage client accounts and ensure excellent service for small to medium-sized clients.
- Company: Join a leading insurance firm with a commitment to inclusivity and support.
- Benefits: Negotiable salary, health benefits, professional qualifications support, and extra paid time off.
- Other info: Dynamic team environment with opportunities for career growth and development.
- Why this job: Build strong relationships and make a real impact in the insurance industry.
- Qualifications: Experience in commercial insurance and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Our team in Leicester seeks an Account Handler / Personal Lines account handler who can manage a broad range of small and medium-sized clients. This role is key to ensuring the team can carry on delivering excellent client service and maintaining high retention.
Responsibilities
- Assist clients with renewals, mid-term adjustments, documentation queries and quotations for additional products.
- Work closely with account executives on larger cases.
- Build strong relationships with clients and insurers to maximise retention levels.
- Ensure documentation and systems are accurate and up to date.
- Handle all cases in a compliant and timely manner.
- Liaise with both internal and external stakeholders.
Qualifications
- Strong grounding in commercial insurance with exposure to main products including Property, Liability, Fleet, PI, Directors & Officers, Cyber and packaged solutions.
- Excellent communication (both written and verbal), negotiation, relationship and stakeholder management skills combined with IT and influencing abilities and an eye for detail.
- Comfortable dealing with customer enquiries via phone, face-to-face and email.
Benefits
- Negotiable starting salary.
- Standard benefits package including holiday, pension and other statutory benefits.
- Full support for professional qualifications.
- Health benefits: Medical/ Rx, Dental, Vision, Life Insurance, Disability Insurance.
- Financial benefits: ESPP, retirement and savings programmes, including RRSP with company match and TFSA options.
- Mental health & wellness support: free mental health services and enhanced advocacy services.
- Additional paid time off, increased statutory holidays, paid sick/personal time, partner discounts and more.
Equal Opportunity Statement
Brown & Brown is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes. We provide accommodation for applicants throughout the hiring process to the extent that it does not cause undue hardship. Contact us if you have an accommodation need.
Senior SME Account Handler in Leicester employer: 897 Brown & Brown (Europe) Limited
At Brown & Brown in Leicester, we pride ourselves on being an excellent employer that values our employees' growth and well-being. With a supportive work culture, comprehensive benefits including health and financial support, and opportunities for professional development, we empower our team to excel in their roles while fostering strong relationships with clients and insurers. Join us to be part of a dynamic team dedicated to delivering exceptional service in the commercial insurance sector.
Contact Details:
897 Brown & Brown (Europe) Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior SME Account Handler in Leicester
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We think you need these skills to ace Senior SME Account Handler in Leicester
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at 897 Brown & Brown (Europe) Limited.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at 897 Brown & Brown (Europe) Limited. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at 897 Brown & Brown (Europe) Limited
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at 897 Brown & Brown (Europe) Limited to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
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As a full-timer at 897 Brown & Brown (Europe) Limited, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
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Understanding 897 Brown & Brown (Europe) Limited's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
