At a Glance
- Tasks: Assist clients with renewals and new business, while managing key relationships.
- Company: Dynamic company with a meritocratic culture that values self-starters.
- Benefits: Negotiable salary, flexible benefits, and support for professional qualifications.
- Other info: Hybrid working available and opportunities for career growth.
- Why this job: Join a passionate team and make a real impact in client service.
- Qualifications: 5+ years in Account Handling, CII qualified or pursuing qualification.
The predicted salary is between 40000 - 50000 £ per year.
Location: East Grinstead (Hybrid working available if desired)
Package: £Negotiable + Benefits
Job Overview
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. As a Senior Commercial Account Handler, you will work out of our office in East Grinstead and help ensure balanced workloads and high service levels for our clients. You will assist clients with renewals, new business quotations, manage relationships with key stakeholders, and support Account Executives with renewal preparation and new-business quotations.
Responsibilities
- Assisting clients on renewals, new business quotations, managing relationships with key stakeholders and delivering outstanding service.
- Proactively developing a pipeline of referrals from existing clients to obtain new business.
- Working with clients to expand and develop their coverage to ensure they have the right cover.
- Liaising with the broking and support team to ensure all documentation is accurate.
- Actively negotiating with underwriters as required to secure the best terms.
- Working in a compliant and timely manner on all cases.
- Ensuring retention levels and income targets are achieved.
- Working with the regional management team to achieve business objectives and support the development of colleagues.
Requirements
- 5+ years’ experience within an Account Handling role covering Commercial Motor Fleet and associated lines (Commercial Combined, Business Interruption, Material Damage and Liability).
- CII Qualified or pursuing CII qualification.
- Strong communication (written, verbal, video), interpersonal, stakeholder management, organisational and IT skills with a keen eye for detail.
- Experience with Acturis is highly beneficial.
- Ability to interpret policy wordings and draw accurate conclusions.
- Full driving licence would be beneficial for future client visits.
Benefits
- Highly passionate and motivated team that supports each other and clients.
- Negotiable basic salary with standard benefits (holiday, pension, death in service).
- Flexible benefits access post probation and access to the annual share-save scheme.
- Full support (including funding) for professional qualifications post probation.
We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.
Senior Account Handler in East Grinstead employer: 897 Brown & Brown (Europe) Limited
As a Senior Account Handler at our East Grinstead office, you will thrive in a dynamic and supportive environment that champions meritocracy and professional growth. Our passionate team is dedicated to delivering exceptional service to clients while fostering a culture of collaboration and continuous learning, with flexible working options and comprehensive benefits that enhance your work-life balance. Join us to not only advance your career but also to be part of a diverse community that values your contributions and encourages your development.
Contact Details:
897 Brown & Brown (Europe) Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Account Handler in East Grinstead
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Senior Account Handler role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with yours. This will help you show that you're not just a fit for the role, but for the team too!
✨Tip Number 3
Practice your pitch! Be ready to explain how your 5+ years of experience and skills make you the perfect candidate for the Senior Account Handler position. Keep it concise and engaging to grab their attention.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Senior Account Handler in East Grinstead
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Account Handler role. Highlight your experience in Commercial Motor Fleet and related lines, and don’t forget to showcase your CII qualifications or progress towards them!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention your strong communication skills and how you’ve successfully managed client relationships in the past.
Showcase Your Achievements:When detailing your experience, focus on specific achievements. Did you exceed retention levels or income targets? Share those numbers! We love seeing how you’ve made an impact in previous roles.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re keen on joining our awesome team!
How to prepare for a job interview at 897 Brown & Brown (Europe) Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of Commercial Motor Fleet and associated lines. Be ready to discuss your experience in handling renewals and new business quotations, as well as any specific cases you've worked on that demonstrate your expertise.
✨Showcase Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly. Prepare examples of how you've effectively managed relationships with stakeholders and clients, highlighting your interpersonal skills and attention to detail.
✨Demonstrate Proactivity
Think of ways you've proactively developed a pipeline of referrals or improved service levels in your previous roles. Be prepared to share these examples during the interview to show that you're a self-starter who aligns with their meritocratic culture.
✨Familiarise Yourself with Acturis
If you have experience with Acturis, be ready to discuss it. If not, take some time to learn about it before the interview. Showing that you're willing to get up to speed on tools they use will demonstrate your commitment to the role.
