At a Glance
- Tasks: Deliver top-notch customer service and maximise sales opportunities in personal lines insurance.
- Company: Join a growing team in a dynamic insurance company based in Crewe.
- Benefits: Negotiable salary, bonus, 25 days holiday, pension, and professional development support.
- Other info: Enjoy flexible benefits and a supportive environment for your professional growth.
- Why this job: Be part of an exciting growth phase and build a rewarding career in insurance.
- Qualifications: Sales or customer service experience; insurance knowledge is a plus but not required.
The predicted salary is between 25000 - 35000 £ per year.
This is a great opportunity to become a valued member of our Personal Lines Insurance team based in Crewe. The main requirement for the role is to provide excellent levels of service to both new and existing customers, utilising strong sales and negotiation skills to ensure we maximise new business opportunities. You will be joining us during this exciting period of growth, with a fantastic opportunity to build an excellent career here.
About you
- At least 12 months sales or customer service experience.
- Insurance experience is desirable, but this is not essential and product training will be provided.
- A good communicator with strong numerical and verbal skills.
The day to day
- Deliver excellent customer service to all customers.
- Uphold the company’s mission statement and values.
- Responsible for the achievement of individual income target.
- Responsible for the achievement of new business case count and retention targets.
- Maximise sales opportunities by proactively selling and securing additional business.
- Raise underwriting concerns and rate risks appropriately.
- Accurately complete administrative tasks such as post, diary as well as account and insurer queries.
- Secure a consistent pass rate on all call observations.
- Awareness of complaint handling – being able to resolve minor customer complaints and being fully aware of the company complaints process.
- Liaise and build relationships with insurers and customers – both internally and externally.
- General administration work: Prioritise all client communication (via phone, email and in-person) to ensure the customer receives a high level of customer service.
The Rewards
- A negotiable base salary + all the normal benefits (25 days holiday + Bank Holidays, Pension, Death in Service etc.)
- Access to both Flexible benefits and our annual share save scheme (15% discount on BRO shares (post probation)).
- Full support for your professional development (including fully funded qualifications).
We are an Equal Opportunity Employer.
Personal Lines Sales Executive in Crewe employer: 897 Brown & Brown (Europe) Limited
Join our dynamic Personal Lines Insurance team in Crewe, where we prioritise employee growth and development in a supportive work culture. With competitive salaries, flexible benefits, and a commitment to professional qualifications, we offer a rewarding environment for those looking to excel in sales and customer service. Be part of our exciting growth journey and enjoy the unique advantage of working in a collaborative atmosphere that values your contributions.
Contact Details:
897 Brown & Brown (Europe) Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Personal Lines Sales Executive in Crewe
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry and let them know you're on the hunt for a Personal Lines Sales Executive role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common interview questions for sales roles and practice your responses. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your skills effectively.
✨Tip Number 3
Showcase your customer service skills! During interviews, share specific examples of how you've gone above and beyond for customers in the past. This will demonstrate your commitment to excellent service, which is key for this role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team and ready to contribute to our exciting growth.
We think you need these skills to ace Personal Lines Sales Executive in Crewe
Some tips for your application 🫡
Show Off Your Sales Skills:Make sure to highlight your sales and customer service experience in your application. We want to see how you've successfully engaged with customers and maximised business opportunities in the past!
Tailor Your Application:Don’t just send a generic CV! Tailor your application to reflect the specific skills and experiences that match the Personal Lines Sales Executive role. This shows us you’re genuinely interested in joining our team.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use straightforward language and structure your information logically so we can easily see why you’d be a great fit for us.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people and shows us you’re keen to join our exciting growth journey!
How to prepare for a job interview at 897 Brown & Brown (Europe) Limited
✨Know Your Stuff
Before the interview, brush up on your knowledge of personal lines insurance. Even if you don’t have direct experience, understanding the basics will show your enthusiasm and willingness to learn. Familiarise yourself with common terms and concepts in the industry.
✨Show Off Your Sales Skills
Prepare specific examples from your past sales or customer service roles where you successfully maximised business opportunities. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your negotiation skills.
✨Customer Service is Key
Be ready to discuss how you’ve provided excellent customer service in previous roles. Think of scenarios where you resolved complaints or built strong relationships with clients. This will demonstrate that you align with the company’s mission of delivering top-notch service.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the team, company culture, and growth opportunities. This shows your genuine interest in the role and helps you determine if it’s the right fit for you.
