At a Glance
- Tasks: Support customers with property insurance queries and manage applications efficiently.
- Company: Join a dynamic team in the property insurance sector.
- Benefits: Enjoy 23 days holiday, flexible working options, and a supportive environment.
- Other info: Great chance to develop your skills in a collaborative team.
- Why this job: Kickstart your career in a fast-paced role with plenty of learning opportunities.
- Qualifications: Customer service experience and strong organisational skills are essential.
The predicted salary is between 25000 - 32000 £ per year.
Working pattern: full time.
Working hours: 37.5 hours per week (Mon – Fri).
Working options: office based with optional rotational remote working (in line with divisional requirements).
Reports to: TLI Department Lead.
Responsibilities
- Answer inbound calls and resolve customer queries.
- Process new business applications, renewals, revised renewals and lapses (including issuing receipts).
- Manage client and departmental mailboxes.
- Prepare written responses to routine enquiries.
- Maintain diary systems and provide first‑line telephone support when needed.
- Enter data for insurer bordereaux.
- Support credit control, including contacting parties regarding outstanding payments.
- Keep up to date with developments in the private rented property market.
Qualifications
- Proven experience in an administrative or customer‑service role.
- Excellent attention to detail, strong organisational skills and ability to meet deadlines.
- Adaptability and initiative in handling different tasks at short notice.
- Enthusiasm for learning new skills.
- Team‑working ability.
- Effective written and verbal communication, with good numerical skills.
- Ability to use Microsoft Word and Excel.
Benefits
23 days holiday plus UK.
Property Insurance Support in Borehamwood employer: 897 Brown & Brown (Europe) Limited
As a leading employer in the property insurance sector, we offer a dynamic work environment that fosters collaboration and professional growth. Our team enjoys a supportive culture with flexible working options, competitive benefits including 23 days of holiday, and opportunities to develop skills in a thriving market. Join us in our office-based setting, where your contributions will directly impact our clients and the community.
Contact Details:
897 Brown & Brown (Europe) Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Property Insurance Support in Borehamwood
✨Tip Number 1
Get to know the company! Research their values and culture so you can tailor your approach during interviews. This shows you're genuinely interested and helps you stand out.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are, the better you'll perform when it counts.
✨Tip Number 3
Don’t forget to ask questions! Prepare a few thoughtful questions about the role or the team. It shows you're engaged and gives you a chance to assess if it's the right fit for you.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can leave a lasting impression and keep you on their radar. Plus, it shows your enthusiasm for the position!
We think you need these skills to ace Property Insurance Support in Borehamwood
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Property Insurance Support role. Highlight your relevant experience in customer service and administration, and show us how your skills match what we're looking for!
Show Off Your Attention to Detail:Since this role requires excellent attention to detail, ensure your application is free from typos and errors. We want to see that you can present information clearly and accurately right from the start!
Be Enthusiastic!:Let your passion shine through in your written application. We love candidates who are eager to learn and grow, so don’t hesitate to express your enthusiasm for the role and the property market!
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the Property Insurance Support position!
How to prepare for a job interview at 897 Brown & Brown (Europe) Limited
✨Know Your Stuff
Make sure you understand the ins and outs of property insurance. Brush up on common customer queries and the processes involved in applications and renewals. This will show that you're not just interested in the role, but that you’re also prepared to hit the ground running.
✨Show Off Your Communication Skills
Since this role involves a lot of customer interaction, practice your verbal and written communication skills. Prepare examples of how you've effectively resolved customer issues in the past. This will demonstrate your ability to handle calls and emails with confidence.
✨Be Organised
Highlight your organisational skills by discussing how you manage your time and tasks. You might want to share specific tools or methods you use to keep track of deadlines and priorities. This is crucial for managing client mailboxes and diary systems efficiently.
✨Demonstrate Team Spirit
This position requires teamwork, so be ready to talk about your experiences working in a team. Share examples of how you’ve collaborated with others to achieve a common goal, and express your enthusiasm for contributing to a positive team environment.
