At a Glance
- Tasks: Lead customer integrations and troubleshoot complex issues in AI platform deployments.
- Company: Join a forward-thinking tech company at the forefront of enterprise AI.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Dynamic work environment with a focus on innovation and collaboration.
- Why this job: Be part of a team shaping the future of AI while enhancing your technical skills.
- Qualifications: 2+ years in a customer-facing technical role with API integration experience.
The predicted salary is between 50000 - 70000 £ per year.
Must have full working rights in the UK. We are looking for an Implementation Engineer who lives at the intersection of enterprise integrations, API troubleshooting, and direct customer collaboration. The role is customer‑facing and focuses on owning deployments, designing integrations, and troubleshooting complex issues.
What You Will Do:
- Own end-to-end implementations for new enterprise customers—from technical discovery to go‑live.
- Run technical discovery sessions to deeply understand each customer’s stack, including ITSM, IDAM, SaaS tools, security constraints, and network considerations.
- Configure and integrate the platform with enterprise systems such as designing and maintaining API integrations (REST/SOAP), including authentication, payload mapping, error handling, and logging.
- Test, validate, and troubleshoot integrations across dev, staging, and production environments, working closely with customer IT and internal engineering.
- Document everything implemented: integration steps, configurations, runbooks, and lessons learned to accelerate future deployments.
You Will Thrive in This Role If You:
- Have at least 2+ years in a customer‑facing technical role (Implementation Engineer, Solutions Engineer, Customer Success Engineer, or Forward Deployed Engineer).
- Have hands‑on experience implementing system integrations via REST and/or SOAP APIs.
- Be familiar with ITSM platforms (ServiceNow, Jira Service Desk) and identity systems (Okta, Active Directory, Entra ID).
- Have administered or deployed enterprise SaaS applications and understand corporate network, permissions, and security realities.
- Be comfortable working in Linux/Windows environments using the command line for troubleshooting, logs, and connectivity checks.
- Be able to write and understand scripts or code in at least one backend language: Python, Java, PowerShell, or Bash.
- Have advanced/native English communication skills.
Join the team shaping the future of enterprise AI.
Senior Implementation Engineer employer: 89 Solutions
As a Senior Implementation Engineer at our innovative AI platform company, you will thrive in a dynamic work culture that prioritises collaboration and customer success. We offer competitive benefits, continuous professional development opportunities, and a supportive environment that encourages growth and creativity, all while being located in the vibrant tech hub of the UK. Join us to be part of a forward-thinking team dedicated to shaping the future of enterprise AI.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Implementation Engineer
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at 89 Solutions or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to 89 Solutions.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like 89 Solutions.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like 89 Solutions that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Senior Implementation Engineer
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at 89 Solutions.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at 89 Solutions and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at 89 Solutions
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If 89 Solutions uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
