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- Tasks: Lead technical implementation of AI solutions and ensure seamless integration for customers.
- Company: 89 Solutions, a top partner in enterprise-grade AI with a focus on innovation.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on continuous improvement and career advancement.
- Why this job: Join a dynamic team transforming employee support with cutting-edge AI technology.
- Qualifications: 5+ years in a customer-facing technical role and familiarity with major SaaS platforms.
The predicted salary is between 70000 - 90000 £ per year.
89 Solutions is a pure play Moveworks partner delivering enterprise-grade AI solutions that transform employee support and productivity. With a proven record of excellence across the United States and Australia, we lead the market in successful Moveworks implementations and Agent Studio use cases. Recognised as the world’s trusted Moveworks partner, 89 Solutions consistently drives measurable business outcomes through precision, reliability and innovation.
We're the only partner globally with proven expertise across Moveworks, ServiceNow, and enterprise process advisory, giving organisations a clear advantage when they need seamless integration and intelligent automation across platforms.
- Lead technical implementation of the Moveworks platform for new customer deployments.
- Conduct discovery sessions to understand customer requirements, their system environments and IT infrastructure.
- Set up and test integrations between Moveworks and supported enterprise applications such as ITSM platform (ServiceNow, JIRA), IDAM (Okta, Active Directory, Entra ID), Knowledge Management (Sharepoint, Confluence, Google-Drive) and chat platforms (Teams, Slack).
- Troubleshoot integration and deployment issues, working cross-functionally with internal teams and customer stakeholders.
- Document configurations, integration steps, and testing outcomes for ongoing reference and scalability.
- Partner with Implementation Managers, Moveworks Forward Deployed Engineers (FDEs), and Product teams to deliver smooth and timely implementations.
- Continuously improve implementation playbooks and best practices to enhance speed and quality of projects.
- Work with customer’s senior stakeholders (enterprise architects, IT leads, process owners) to ensure successful implementation of Moveworks in their environment.
- Lead a team of Implementation Engineers and oversee successful end-to-end technical delivery of implementation projects.
5+ years of experience in a customer-facing technical role such as Senior Customer Success Engineer, Senior Solution Engineer, Senior Implementation Engineer/Lead or Senior/Staff Forward Deployed Engineer.
Familiarity with IT infrastructure and large SaaS platforms.
Familiarity in at least one backend scripting or programming language (e.g. Python, Java, PowerShell, or Bash).
Familiarity with Linux and Windows environments, and using the command line.
Comfortable managing multiple customer projects in parallel.
Ability to translate technical matters into business-friendly language.
Join the team shaping the future of enterprise AI.
Implementation Tech Lead - Agentic AI in England employer: 89 Solutions
Contact Detail:
89 Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Implementation Tech Lead - Agentic AI in England
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to the role. We recommend doing mock interviews with friends or using online platforms to get comfortable with the process.
✨Tip Number 3
Showcase your skills through projects or a portfolio. If you’ve worked on relevant implementations or integrations, make sure to highlight those experiences. We love seeing real-world applications of your expertise!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always looking for passionate individuals to join our team!
We think you need these skills to ace Implementation Tech Lead - Agentic AI in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the job description. Highlight your technical expertise, especially in areas like Moveworks, ServiceNow, and any relevant programming languages. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background aligns with our mission at 89 Solutions. Keep it engaging and personal – we love to see your personality come through!
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention specific examples where you've successfully tackled challenges in previous roles. We’re looking for someone who can troubleshoot and innovate, so let us know how you've done this in the past!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you get the best experience possible. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at 89 Solutions
✨Know Your Tech Inside Out
Make sure you’re well-versed in the technical aspects of the Moveworks platform and the integrations with tools like ServiceNow and JIRA. Brush up on your knowledge of backend scripting languages like Python or Java, as well as your familiarity with Linux and Windows environments. This will help you answer technical questions confidently.
✨Understand the Customer's Needs
Before the interview, research common challenges faced by organisations when implementing AI solutions. Be prepared to discuss how you would conduct discovery sessions to understand customer requirements and how you can translate technical jargon into business-friendly language. This shows you’re not just a techie but also someone who understands the bigger picture.
✨Showcase Your Leadership Skills
As an Implementation Tech Lead, you’ll be overseeing a team. Be ready to share examples of how you’ve successfully led projects or teams in the past. Highlight your experience managing multiple customer projects simultaneously and how you ensure smooth communication across different stakeholders.
✨Bring Ideas for Improvement
89 Solutions values innovation and continuous improvement. Think about ways you could enhance implementation playbooks or best practices based on your previous experiences. Presenting fresh ideas during the interview will demonstrate your proactive approach and commitment to driving measurable business outcomes.