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For Companies At a Glance
- Tasks: Lead engaging fundraising campaigns and enhance donor relationships.
- Company: Join PositiveMedia, a vibrant media organisation dedicated to positively impacting the community.
- Benefits: Enjoy flexible working arrangements and a fun, energetic workplace culture.
- Why this job: Make a real difference in people's lives while working with a passionate team.
- Qualifications: Strong marketing skills, excellent communication, and alignment with our mission are essential.
- Other info: This role can be structured as two part-time positions for added flexibility.
The predicted salary is between 36000 - 60000 £ per year.
Full-Time position (flexibility to be structured as two part-time job share roles: Off-Air Campaign Manager (0.6-0.8 FTE) and Donor Journey Manager (0.4 FTE). Hybrid work environment.
About us
Here at PositiveMedia, home of 89.9 TheLight, our Vision is to see “Every life alight with the love of Jesus”. We are a trusted media organisation with a mission to positively impact our community 24/7. We are a missional workplace, but not a church. We hold fast to Christian beliefs to guide our work, decisions and relationships. We are a community of God’s people, and we define ourselves and organise our work around our purpose. We exist not for ourselves, but for the sake of our mission.
What we offer
We are a fun and energetic organisation where our shared values and passion for our vision govern what we do and how we do it. We offer flexible working arrangements and the opportunity to make a difference in our community.
About this role
The Donor Engagement Manager is responsible for developing and delivering engagement programs and fundraising campaigns that maximise the value PositiveMedia provides for donors — spiritually, personally, and communally — while increasing PositiveMedia’s donor income. This is a full-time position with the flexibility to be structured as two part-time job share roles: Off-Air Campaign Manager (0.8 FTE) and Donor Journey Manager (0.4 FTE).
The Donor Engagement Manager role has two key areas of focus:
- Managing off-air fundraising campaigns: Ensuring high-quality, timely, and effective delivery of campaigns outside of on-air activities to maximise engagement and donor income.
- Managing donor engagement journeys: Design and deliver donor engagement programs to deepen donor relationships, build loyalty and increase giving outside of live fundraising periods.
Key Responsibilities Include:
- Plan, coordinate, and implement high-quality off-air fundraising campaigns (e.g. direct mail, digital marketing, events, etc) to achieve donor engagement and income targets.
- Provide excellent project management to ensure campaigns are delivered on time, within budget and with strong outcomes.
- Collaborate with internal teams and external partners to execute creative, messaging, and distribution elements.
- Analyse campaign results, report on key performance indicators, and recommend improvements for future campaigns.
- Design and implement donor journeys that reflect different stages of the supporter lifecycle: acquisition, retention, upgrade and reactivation.
- Create personalised, timely, and meaningful communications to enhance the donor experience and drive loyalty and giving.
- Partner with the data and engagement teams to effectively segment audiences and tailor donor engagement activities.
- Monitor engagement metrics and donor feedback to continuously refine and improve supporter journeys.
- Lead projects independently and collaboratively, ensuring cross-functional alignment across fundraising and engagement efforts.
- Build strong working relationships with key internal and external stakeholders.
About You
We are seeking an exceptional marketing manager who can do all of the above and more. To thrive in this role you will have:
- Alignment with PositiveMedia’s Mission and Vision to see every life alight with the love of Jesus.
- Meticulous organisational skills and be highly detail oriented.
- Excellent verbal and written communication skills.
- Collaborative, empathetic, and team oriented.
- Adaptability and be able to perform under pressure.
- Strong decision-making and prioritisation skills.
This is a unique opportunity to work within a highly motivated, passionate and innovative workplace. If this sounds like a great fit for you and you get who we are and what we do, we would love to hear from you. Please submit a resume and cover letter. Applications without a cover letter will not be considered. Applicants must have full working rights in Australia and be able to provide evidence of eligibility to work.
Donor Engagement Manager employer: 89.9 TheLight
Contact Detail:
89.9 TheLight Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Donor Engagement Manager
✨Tip Number 1
Familiarise yourself with PositiveMedia's mission and values. Understanding their vision of 'Every life alight with the love of Jesus' will help you align your approach and demonstrate your commitment during interviews.
✨Tip Number 2
Network with current or former employees of PositiveMedia. Engaging with them can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 3
Prepare specific examples of successful fundraising campaigns you've managed in the past. Highlighting your project management skills and results will showcase your ability to deliver high-quality campaigns effectively.
✨Tip Number 4
Demonstrate your understanding of donor engagement strategies. Be ready to discuss how you would design and implement donor journeys that enhance relationships and increase giving, as this is a key focus of the role.
We think you need these skills to ace Donor Engagement Manager
Some tips for your application 🫡
Understand the Mission: Before applying, take some time to understand PositiveMedia's mission and vision. Reflect on how your personal values align with theirs, as this will be crucial in your application and interview.
Tailor Your Cover Letter: Craft a compelling cover letter that specifically addresses the key responsibilities of the Donor Engagement Manager role. Highlight your relevant experience in fundraising campaigns and donor engagement, and explain how you can contribute to their mission.
Showcase Relevant Skills: In your CV, emphasise your organisational skills, communication abilities, and any experience you have in project management or marketing. Use specific examples to demonstrate how you've successfully managed similar projects in the past.
Follow Application Instructions: Make sure to include all required documents, especially the cover letter, as applications without it will not be considered. Double-check your application for completeness and accuracy before submitting it through our website.
How to prepare for a job interview at 89.9 TheLight
✨Understand the Mission
Before your interview, take some time to really understand PositiveMedia's mission and vision. Be prepared to discuss how your values align with theirs and how you can contribute to their goal of positively impacting the community.
✨Showcase Your Project Management Skills
As the role involves managing off-air fundraising campaigns, be ready to share specific examples of your project management experience. Highlight any successful campaigns you've led, focusing on your organisational skills and ability to deliver results on time and within budget.
✨Demonstrate Your Communication Skills
Excellent verbal and written communication is key for this position. Prepare to discuss how you've crafted engaging donor communications in the past, and consider bringing samples if appropriate. This will showcase your ability to create personalised and meaningful messages.
✨Prepare for Collaboration Questions
Since the role requires working closely with internal teams and external partners, think of examples that demonstrate your collaborative spirit. Be ready to discuss how you've successfully worked in teams, resolved conflicts, and built strong relationships with stakeholders.
