Restaurant Ops Leader β€” Guest Experience & P&L

Restaurant Ops Leader β€” Guest Experience & P&L

Full-Time 25000 - 30000 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead operations, manage budgets, and ensure top-notch guest experiences at Hard Rock Cafe.
  • Company: Join the iconic Hard Rock Cafe team in vibrant London.
  • Benefits: Competitive pay, career growth, and a fun work environment.
  • Other info: Dynamic role with opportunities to mentor and inspire a diverse team.
  • Why this job: Shape unforgettable dining experiences while developing your leadership skills.
  • Qualifications: Experience in hospitality management and a passion for guest service.

The predicted salary is between 25000 - 30000 Β£ per year.

Hard Rock Cafe UK in London seeks an Operations Manager to oversee departmental P&L, uphold brand standards, and drive exceptional guest service.

You will mentor hourly staff, manage labor budgets, and coordinate cross-departmental efforts to deliver the Hard Rock experience in a high-volume casual dining environment.

The role emphasizes coaching, performance development, and implementation of learning programs to improve retention and service quality across the cafe team.

Restaurant Ops Leader β€” Guest Experience & P&L employer: 880 Hard Rock Cafe UK

Hard Rock Cafe UK in Greater London is an exceptional employer that fosters a vibrant and dynamic work culture, where culinary enthusiasts can thrive. With a strong emphasis on employee growth, you will receive hands-on training across various kitchen roles, ensuring you develop valuable skills while contributing to a high-energy environment. Enjoy the unique advantage of working in a globally recognised brand that values teamwork, creativity, and a passion for delivering outstanding guest experiences.

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Contact Details:

880 Hard Rock Cafe UK Recruitment Team

We think you need these skills to ace Restaurant Ops Leader β€” Guest Experience & P&L

P&L Management
Guest Service Excellence
Staff Mentoring
Labour Budget Management
Cross-Departmental Coordination
Coaching Skills
Performance Development