Global Digital CX & Service Delivery Lead

Global Digital CX & Service Delivery Lead

Full-Time 60000 - 80000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead international digital customer experience and drive data-driven decisions.
  • Company: DePuy International Limited, a leader in innovative healthcare solutions.
  • Benefits: Competitive salary, health benefits, and opportunities for professional growth.
  • Other info: Collaborative environment with cross-functional teamwork and career advancement opportunities.
  • Why this job: Shape the future of digital solutions and make a real impact in healthcare.
  • Qualifications: Strong analytical skills and experience in leading large programmes.

The predicted salary is between 60000 - 80000 £ per year.

DePuy International Limited Legal Entity seeks a Senior Manager, Digital Solutions to lead the international digital customer experience, overseeing EDI/DSOS, OCR, SFDC, and Genesys while driving data-driven decisions. You will shape the capability roadmap, manage a matrix team, and collaborate across Commercial, Customer Service, Supply Chain, Finance and Technology to deliver impact.

The role requires strong analytical skills, experience leading large programmes, and proficiency in relevant technologies.

Global Digital CX & Service Delivery Lead employer: 8722-DePuy International Limited Legal Entity

As a Production Technician at our Leeds facility, you'll be part of a dynamic team that values innovation and accountability in a supportive work environment. We offer comprehensive training and growth opportunities, ensuring you develop your skills while contributing to high-quality manufacturing processes. Our commitment to safety and compliance, combined with a culture that encourages collaboration and continuous improvement, makes us an exceptional employer in the heart of West Yorkshire.

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Contact Details:

8722-DePuy International Limited Legal Entity Recruitment Team

We think you need these skills to ace Global Digital CX & Service Delivery Lead

Analytical Skills
Digital Customer Experience
EDI/DSOS
OCR
SFDC
Genesys
Data-Driven Decision Making