Head Waiter/waitress

Head Waiter/waitress

Full-Time 17 £ / hour No home office possible
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At a Glance

  • Tasks: Lead your section, manage service, and build rapport with guests.
  • Company: Join Michelin-starred HIDE, a serene dining experience in the heart of London.
  • Benefits: Enjoy competitive pay, training, discounts, and fun social events.
  • Why this job: Be part of a vibrant team in a prestigious restaurant with clear career growth.
  • Qualifications: Experience in hospitality and a passion for excellent service are essential.
  • Other info: Flexible hours and opportunities for personal development await you!

We are currently recruiting for an experienced Head Waiter/Waitress to join the team at Michelin* HIDE. HIDE is an urban oasis from the bustling world, hidden in plain sight. Spread over three floors, two light-filled dining rooms are set around a breath-taking central staircase and enjoy tranquil views over Green Park. Serving breakfast, lunch & dinner, a sizeable a la carte menu showcases the very best seasonal offerings, largely sourced from a close network of small farmers & suppliers from across the UK. A tasting menu with matching wine flights is also available on both floors.

This position is hourly paid with a starting wage of £15.94/hour.

As Head Waiter your duties will include:

  • Managing your section within the restaurant efficiently & professionally
  • Awareness of the menu & preparation of dishes
  • Completing the set-up of the restaurant
  • Building a rapport with regular guests
  • Maintaining the standards set for service by the Restaurant Manager

What is on offer for our Head Waiter:

  • Hourly rate up to £15.94 per hour
  • Dedicated training from our managerial team
  • Clear career prospects
  • Anniversary meal voucher
  • Summer social and Christmas event
  • Generous staff discount at HIDE
  • Discount at Hedonism Wines
  • Cycle to Work Scheme
  • Workplace Nursery Provisions
  • Employee of the month programme

Head Waiter/waitress employer: 85 Piccadilly

At Michelin* HIDE, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork and excellence in service. Located in the heart of London, our Head Waiter/Waitress role not only provides competitive hourly pay starting at £15.94 but also includes dedicated training, clear career progression opportunities, and unique benefits such as generous staff discounts and social events. Join us to be part of a dynamic team where your contributions are recognised and celebrated.
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Contact Detail:

85 Piccadilly Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head Waiter/waitress

✨Tip Number 1

Familiarise yourself with the menu and seasonal offerings at HIDE. Knowing the dishes inside out will not only impress during your interview but also show your genuine interest in the restaurant's ethos.

✨Tip Number 2

Highlight any previous experience in fine dining or Michelin-starred establishments. This will demonstrate your ability to maintain high service standards and manage a section effectively.

✨Tip Number 3

Prepare to discuss how you build rapport with guests. Share specific examples of how you've created memorable experiences for customers, as this is crucial for a Head Waiter role.

✨Tip Number 4

Show enthusiasm for teamwork and leadership. Be ready to talk about how you’ve successfully managed a team or trained new staff, as this will be key in your role at HIDE.

We think you need these skills to ace Head Waiter/waitress

Excellent Communication Skills
Customer Service Orientation
Team Leadership
Menu Knowledge
Attention to Detail
Time Management
Problem-Solving Skills
Ability to Work Under Pressure
Interpersonal Skills
Organisational Skills
Wine Knowledge
Conflict Resolution
Adaptability
Multitasking

Some tips for your application 🫡

Understand the Role: Familiarise yourself with the responsibilities of a Head Waiter/Waitress. Highlight your experience in managing sections, menu knowledge, and customer service skills in your application.

Tailor Your CV: Make sure your CV reflects relevant experience in fine dining or similar environments. Emphasise any previous roles where you managed a team or provided exceptional service.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of HIDE's ethos. Mention specific experiences that demonstrate your ability to build rapport with guests and maintain high service standards.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the hospitality industry.

How to prepare for a job interview at 85 Piccadilly

✨Know the Menu Inside Out

Familiarise yourself with the restaurant's menu, including seasonal offerings and the tasting menu. Being able to discuss dishes confidently will impress the interviewers and show your commitment to the role.

✨Demonstrate Leadership Skills

As a Head Waiter/Waitress, you'll be managing your section. Be prepared to share examples of how you've successfully led a team or handled difficult situations in previous roles. This will highlight your ability to maintain high service standards.

✨Showcase Your Customer Service Skills

Building rapport with guests is crucial. Prepare to discuss how you create memorable dining experiences and handle customer feedback. This will demonstrate your understanding of the importance of guest relations in a fine dining environment.

✨Ask Insightful Questions

Prepare thoughtful questions about the restaurant's culture, training opportunities, and career progression. This shows your genuine interest in the position and helps you assess if it's the right fit for you.

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