At a Glance
- Tasks: Install, troubleshoot, and resolve technical issues for customers at 848 IT Services.
- Company: 848 IT Services is dedicated to providing top-tier customer service in the tech industry.
- Benefits: Gain a Level 3 qualification in Information Communications Technician through an advanced digital apprenticeship.
- Other info: Normal working hours are based on a rotating shift pattern from 08:00 to 18:00.
- Why this job: Kickstart your tech career as the first point of contact for customers.
- Qualifications: No specific prior qualifications required; enthusiasm for technology is essential.
The predicted salary is between 18000 - 25000 £ per year.
Looking to kickstart your career in tech? Join the Service Desk team at 848 IT Services as an apprentice and become the first point of contact for our customers. You’ll help install, troubleshoot, and resolve technical issues while delivering top-tier customer service.
Course Information
- Course: Information communications technician (level 3)
- Level: 3
- Route: Digital Apprenticeship
- Level: Advanced
Working Arrangements
- Working Week: Normal hours of work will be based on a rotating shift pattern between 08:00 to 18:00, Monday to Friday. Example shifts are 08:00 to 16:30, 08:30 to 17:00, 09:00 to 17:30 and 09:30 to 18:00
- Expected Duration: 1 Year 6 Months
IT Service Desk Apprentice in Stafford employer: 848 IT SERVICES LIMITED
848 IT Services offers a supportive environment for apprentices to grow in the tech field. Located in a vibrant area, the company focuses on delivering exceptional customer service. Join a team that values learning and development through hands-on experience.
We think you need these skills to ace IT Service Desk Apprentice in Stafford
Customer Service
Technical Troubleshooting
Problem-Solving Skills
Communication Skills
Installation Skills
Attention to Detail
Time Management
