At a Glance
- Tasks: Coordinate and enhance operational governance, compliance, and audit readiness across the business.
- Company: Join a forward-thinking company focused on operational excellence and compliance.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Dynamic work environment with a focus on continuous improvement and career advancement.
- Why this job: Make a real impact by ensuring compliance and improving operational processes.
- Qualifications: Experience in compliance, governance, or operational roles is preferred.
The predicted salary is between 35000 - 45000 £ per year.
The Operations & Compliance Coordinator is responsible for coordinating and improving operational governance, compliance, audit readiness, contract administration, and business continuity activities across the business. The role operates at SFIA Level 4, applying specialist knowledge, working with a high degree of autonomy within defined frameworks, and influencing operational discipline across functions. The postholder maintains robust records, coordinates internal and external audit activity, supports contract and supplier governance, administers insurance and continuity processes, and ensures evidence, controls, and documentation remain accurate, traceable, and audit-ready. The role also contributes to continual improvement, management reporting, and cross‑functional operational effectiveness.
Compliance, ISO and Audit Readiness
- Coordinate the maintenance and continual improvement of compliance frameworks, policies, procedures, records, and evidence repositories across ISO 9001, ISO 27001, and future certification standards.
- Plan and coordinate internal audit activity, support external certification and surveillance audits, and track corrective actions through to closure.
- Maintain version‑controlled compliance documentation, including policies, procedures, risk registers, audit logs, and control records.
- Liaise with certification bodies, auditors, internal stakeholders, and functional owners to ensure audit schedules, evidence requests, and communications are delivered effectively.
- Coordinate compliance awareness activity and training requirements, tracking completion and supporting wider business engagement.
- Support the implementation and monitoring of operational controls, including incident response, governance controls, and compliance actions.
Operational Governance and Business Support
- Maintain operational policies, governance records, actions logs, and supporting documentation to ensure effective control and oversight across the business.
- Support preparation for management reviews, governance reporting, and recurring compliance reviews by producing accurate documentation, metrics, and supporting evidence.
- Coordinate responses to operational and compliance‑related requests received through shared mailboxes and internal workflows.
- Provide structured operational support to leadership activity, including coordination of meetings, agendas, action tracking, and follow‑up where linked to governance, compliance, and business operations.
- Support internal planning and operational improvement initiatives by identifying recurring issues, documentation gaps, or process inefficiencies and recommending practical improvements.
Supplier, Insurance, Sustainability and Continuity
- Coordinate supplier onboarding, due diligence checks, evidence collection, and periodic reviews, maintaining approved supplier records and compliance status.
- Maintain insurance schedules, renewal records, and claims administration documentation, ensuring coverage information is accurate and aligned to business and contractual needs.
- Support business continuity and disaster recovery planning by maintaining records, coordinating exercises, capturing outcomes, and tracking post‑test improvements.
- Collate sustainability and carbon‑reduction data, validate supporting evidence, and contribute to internal reporting and disclosures.
- Monitor customer feedback, operational metrics, and satisfaction trends, using insight to support continual improvement and management reporting.
Operations & Compliance Officer in Stafford employer: 848 Group
As an Operations & Compliance Officer, you will thrive in a dynamic work environment that prioritises operational excellence and compliance integrity. Our company fosters a culture of continuous improvement, offering robust training and development opportunities to enhance your professional growth. Located in a vibrant area, we provide a supportive atmosphere where your contributions are valued, and you can make a meaningful impact on our operational governance and business continuity efforts.
StudySmarter Expert Advice🤫
We think this is how you could land Operations & Compliance Officer in Stafford
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its compliance frameworks. Show us that you understand their operational governance and how you can contribute to continual improvement.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to compliance and audit readiness. We want to see that you can articulate your experience and how it aligns with the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Operations & Compliance Officer in Stafford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Operations & Compliance Officer role. Highlight your experience with compliance frameworks, audit readiness, and operational governance. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about compliance and operational effectiveness. Share specific examples of how you've contributed to similar projects in the past – we love a good story!
Showcase Your Attention to Detail:In this role, attention to detail is key. Make sure your application is free from typos and errors. We appreciate candidates who take the time to ensure their documents are polished and professional.
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to track your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at 848 Group
✨Know Your Compliance Frameworks
Familiarise yourself with ISO 9001 and ISO 27001 standards before the interview. Be ready to discuss how you’ve applied these frameworks in past roles, as this will show your understanding of compliance and operational governance.
✨Showcase Your Audit Experience
Prepare specific examples of your experience with internal and external audits. Highlight how you coordinated audit activities, tracked corrective actions, and maintained documentation. This will demonstrate your ability to keep operations audit-ready.
✨Demonstrate Problem-Solving Skills
Think of instances where you identified process inefficiencies or documentation gaps. Be prepared to share how you recommended practical improvements, as this shows your proactive approach to operational effectiveness.
✨Engage with Operational Governance
Discuss your experience in maintaining operational policies and governance records. Bring examples of how you supported management reviews and governance reporting, as this will illustrate your capability in ensuring effective control across the business.
