At a Glance
- Tasks: Support high-profile users with hands-on technical work and troubleshooting.
- Company: Join a dynamic IT support team in Barrow-in-Furness.
- Benefits: Earn up to £36,000 with training and development opportunities.
- Other info: Collaborative culture with exposure to enterprise-level technologies.
- Why this job: Make a real impact by delivering exceptional customer support in a fast-paced environment.
- Qualifications: Strong desktop support experience and knowledge of Microsoft environments required.
The predicted salary is between 36000 - 36000 € per year.
Location: Barrow-in-Furness | Full-Time | 5 Days Onsite
Salary: Up to £36,000
We’re looking for an experienced and customer-focused Collab / Workplace Engineer to join a fast-paced IT support environment supporting high-profile end users and business operations onsite in Barrow-in-Furness. This is an excellent opportunity for someone with strong desktop support experience who enjoys hands-on technical work, troubleshooting, and delivering excellent customer service in a dynamic enterprise environment.
Key Responsibilities
- Complete assigned technical tasks within agreed timeframes
- Support project delivery alongside internal and external project teams
- Carry out operational and support activities to SLA targets
- Deliver exceptional customer support and user experience
- Diagnose and resolve hardware, software, and operating system issues
- Support desktop deployments, upgrades, and configurations
Skills & Experience
- Strong knowledge of Microsoft Windows environments (Windows 10/11 preferred)
- Experience with Microsoft Office and end-user support
- SCCM experience including OS deployment, application deployment, monitoring, and troubleshooting
- Understanding of scripting technologies such as PowerShell, VBScript, or batch scripting
- Knowledge of BitLocker, NTFS permissions, and desktop security practices
- Familiarity with Microsoft Outlook, Exchange environments, and collaboration tools
- Experience using ITSM platforms such as ServiceNow
- Excellent communication and customer service skills
Requirements
- Must be eligible for UK Security Clearance (SC)
- Applicants should have lived continuously in the UK for the last 5 years
- Successful candidates will undergo standard pre-employment screening including DBS and employment checks
What’s on Offer
- Salary up to £36,000
- Stable long-term opportunity within a professional IT environment
- Exposure to enterprise-level technologies and projects
- Training and development opportunities
- Collaborative and supportive team culture
If you’re a proactive Desktop Engineer looking for your next onsite opportunity in Barrow-in-Furness, we’d love to hear from you.
Travel engineer employer: 83zero
Join a dynamic and supportive team in Barrow-in-Furness as a Travel Engineer, where you will thrive in a professional IT environment that values customer service and technical expertise. With a competitive salary of up to £36,000, you will benefit from exposure to enterprise-level technologies, ongoing training, and a collaborative culture that fosters employee growth and development. This is an excellent opportunity for those seeking meaningful work in a fast-paced setting, contributing to high-profile projects while enjoying the stability of a long-term position.
StudySmarter Expert Advice🤫
We think this is how you could land Travel engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who work in similar roles. Attend local meetups or tech events in Barrow-in-Furness to meet potential employers and get your name out there.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your projects, especially any hands-on technical work you've done. This is a great way to demonstrate your expertise in desktop support and troubleshooting.
✨Tip Number 3
Prepare for interviews by practising common technical questions related to Microsoft Windows environments and SCCM. We recommend doing mock interviews with friends or using online platforms to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Travel engineer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Collab / Workplace Engineer role. Highlight your desktop support experience and any relevant technical skills, like your knowledge of Microsoft Windows environments and SCCM. We want to see how you fit into our fast-paced IT support environment!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your experience aligns with our needs. Don’t forget to mention your customer service skills and any hands-on technical work you've done – we love that!
Show Off Your Technical Skills:In your application, be sure to showcase your technical skills, especially with tools like PowerShell or ServiceNow. We’re looking for someone who can diagnose and resolve issues efficiently, so let us know how you’ve done this in the past!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to submit all your documents in one go. Plus, it helps us keep track of your application better!
How to prepare for a job interview at 83zero
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft Windows environments, especially Windows 10/11. Be ready to discuss your experience with desktop support, SCCM, and any scripting technologies like PowerShell. The more confident you are in these areas, the better you'll impress the interviewers.
✨Show Off Your Customer Service Skills
Since this role is all about delivering exceptional customer support, think of examples where you've gone above and beyond for users. Prepare to share specific stories that highlight your communication skills and how you’ve resolved issues effectively in a fast-paced environment.
✨Familiarise Yourself with ITSM Platforms
If you have experience with ITSM platforms like ServiceNow, make sure to mention it! If not, do a bit of research on how they work and be prepared to discuss how you would use them to manage support tickets and improve user experience.
✨Prepare Questions for Them
Interviews are a two-way street, so come armed with questions about the team culture, training opportunities, and the types of projects you might be working on. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
