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For Companies At a Glance
- Tasks: Lead operations, optimise processes, and manage projects in a fast-paced health-tech environment.
- Company: Join a growing Health-Tech Organisation revolutionising NHS software after 25 years.
- Benefits: Enjoy a 4-day working week and the chance to influence healthcare delivery.
- Why this job: Make a real impact on healthcare while developing your skills in a supportive team.
- Qualifications: 3+ years in operations or project management, ideally in tech or healthcare.
- Other info: This role is perfect for proactive thinkers eager to drive operational excellence.
Please double check you have the right level of experience and qualifications by reading the full overview of this opportunity below.
Kings Cross - 4 days onsite (4 day working week)
Role Overview
83zero have partnered with a growing Health-Tech Organisation based in Kings Cross, London. These guys are on a mission to develop and enhance the software used in the NHS and are already rolling out this new product which hasn't been enhanced in over 25 years. As an Operations Lead, you will play a pivotal role in driving strategic initiatives and enhancing operational efficiency across various teams. This high-impact position involves collaborating with multiple stakeholders and taking full ownership of critical projects from the outset. You will have the opportunity to significantly influence the growth and operational excellence of a rapidly scaling business. Working closely with product, implementation, and engineering teams, you will help shape a support ecosystem that directly impacts healthcare delivery.
Key Responsibilities
- Problem-Solving and Escalation: Act as a primary problem-solver and escalation point for operational challenges.
- Process Optimisation: Identify inefficiencies, optimise workflows, and implement scalable processes to support growth.
- Compliance and Risk Management: Ensure adherence to industry regulations, governance processes, and risk management best practices.
- Project Leadership: Lead and deliver cross-functional projects, collaborating effectively with internal teams.
- Strategic Planning: Support strategic planning and growth initiatives using data-driven insights.
- Team Mentorship: Mentor and support the operations team, fostering skill development and confidence.
- Process Ownership: Continuously improve key customer and business operations processes.
- Project Management: Manage and drive ad-hoc projects from inception to execution, ensuring successful delivery.
- Data Utilisation: Leverage data to generate insights that inform business strategy and operational improvements.
Qualifications - Desired Skillset
- Experience: 3+ years in operations, project management, or business operations, ideally in a tech company, consulting firm, or healthcare industry.
- Adaptability: Comfortable with ambiguity and willing to go the extra mile to achieve results.
- Problem-Solving: A highly capable generalist who excels at solving complex problems and driving operational excellence.
- Ownership: Proven ability to take ownership of projects, working independently and collaboratively to achieve results.
- Communication: Strong communication and stakeholder management skills for effective cross-team collaboration.
- Process-Driven: Keen eye for optimising workflows and improving operational efficiency.
- Agility: Experience working in fast-paced, evolving environments, such as startups or health-tech settings.
- Strategic Thinking: Ability to balance high-level strategic thinking with hands-on problem-solving.
- Process Improvement: Track record of implementing and improving company processes to enhance efficiency.
- Flexibility: Comfortable working in an agile and flexible environment.
This role offers a unique opportunity to make a significant impact in a dynamic and growing organisation. If you are a proactive and strategic thinker with a passion for operational excellence, apply today!
Senior Operations Manager employer: 83zero
Contact Detail:
83zero Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Operations Manager
✨Tip Number 1
Familiarise yourself with the latest trends in health-tech and NHS software. Understanding the current landscape will not only help you during interviews but also demonstrate your genuine interest in the role and the company's mission.
✨Tip Number 2
Network with professionals in the health-tech industry, especially those who have experience in operations management. Engaging with them can provide valuable insights and potentially lead to referrals that could strengthen your application.
✨Tip Number 3
Prepare specific examples of how you've successfully led cross-functional projects in the past. Being able to articulate your experience in managing diverse teams and driving operational improvements will set you apart from other candidates.
✨Tip Number 4
Showcase your problem-solving skills by discussing real-life scenarios where you've identified inefficiencies and implemented solutions. This will highlight your ability to take ownership and drive results, which is crucial for the Senior Operations Manager role.
We think you need these skills to ace Senior Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in operations, project management, and the healthcare sector. Use specific examples that demonstrate your problem-solving skills and ability to optimise processes.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for operational excellence and your understanding of the health-tech industry. Mention how your background aligns with the responsibilities outlined in the job description.
Highlight Key Achievements: In both your CV and cover letter, emphasise key achievements that reflect your ability to lead projects and improve processes. Use metrics where possible to quantify your impact.
Prepare for Potential Questions: Anticipate questions related to your experience in managing cross-functional teams and driving strategic initiatives. Be ready to discuss specific challenges you've faced and how you overcame them.
How to prepare for a job interview at 83zero
✨Showcase Your Problem-Solving Skills
Prepare specific examples of how you've tackled operational challenges in the past. Highlight your ability to think critically and provide solutions, as this role requires a strong problem-solver.
✨Demonstrate Process Optimisation Experience
Be ready to discuss instances where you've identified inefficiencies and successfully implemented scalable processes. This will show your understanding of the importance of optimising workflows in a growing organisation.
✨Highlight Your Project Management Expertise
Share your experience in leading cross-functional projects. Discuss how you managed these projects from inception to execution, focusing on collaboration and successful delivery.
✨Emphasise Your Strategic Thinking
Prepare to talk about how you've used data-driven insights to support strategic planning and growth initiatives. This will demonstrate your ability to balance high-level thinking with hands-on problem-solving.
