At a Glance
- Tasks: Lead incident response and ensure swift resolution across teams.
- Company: Join a leading financial services firm with over 100 years of heritage.
- Benefits: Enjoy a competitive salary, bonus, and flexible remote work options.
- Why this job: Be part of a collaborative team making a real impact in incident management.
- Qualifications: Experience in cyber and incident management is a plus; confident decision-making required.
- Other info: Work from home four days a week, with one day in the office.
The predicted salary is between 43200 - 72000 £ per year.
83zero is partnered with a leading financial services firm who are seeking a skilled Relationship Manager to join their highly collaborative team in either Doncaster or London. You will play a critical role in leading the detection and resolution of incidents across the Retail Division for a world-renowned brand with a heritage of over 100 years!
The successful Relationship Manager will need to be confident in decision making and can effectively collaborate with various teams - any previous experience working within cyber and incident management would be a plus.
- Lead incident response and management, ensuring swift resolution.
- Own the business incident management process and coordinate with IT.
- Maintain strong communication between IT and business units.
- Support root cause analysis and continuous improvement with IT.
If you are a passionate Incident Management Relationship Manager ready to take on a pivotal role, please apply today.
Relations Manager employer: 83zero
Contact Detail:
83zero Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relations Manager
✨Tip Number 1
Familiarise yourself with the specific incident management processes used in the financial services sector. Understanding the nuances of how incidents are handled in this industry will give you an edge during discussions.
✨Tip Number 2
Network with professionals already working in incident management or related roles. Engaging with them on platforms like LinkedIn can provide insights into the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've successfully managed incidents or resolved conflicts. Having concrete examples ready will demonstrate your capability and confidence in decision-making.
✨Tip Number 4
Stay updated on the latest trends and technologies in cyber security and incident management. Showing that you're proactive about learning can set you apart as a candidate who is genuinely passionate about the field.
We think you need these skills to ace Relations Manager
Some tips for your application 🫡
Understand the Role: Thoroughly read the job description for the Relations Manager position. Highlight key responsibilities such as incident response, collaboration with IT, and risk management to tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in incident management or cyber security. Use specific examples to demonstrate your decision-making skills and ability to collaborate effectively.
Craft a Compelling Cover Letter: Write a personalised cover letter that showcases your passion for the role. Mention why you are interested in working for this financial services firm and how your skills align with their needs.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at 83zero
✨Showcase Your Incident Management Experience
Be prepared to discuss your previous experience in incident management. Highlight specific examples where you successfully led a team through an incident response, detailing the steps you took and the outcomes achieved.
✨Demonstrate Strong Communication Skills
Since the role requires maintaining strong communication between IT and business units, practice articulating complex technical concepts in simple terms. This will show your ability to bridge the gap between different teams.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your decision-making skills in high-pressure situations. Think of past incidents you've managed and how you resolved them, focusing on your thought process and actions.
✨Research the Company’s Heritage and Values
Understanding the company's history and values can give you an edge. Be ready to discuss how your personal values align with theirs and how you can contribute to their legacy in incident management.