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For Companies At a Glance
- Tasks: Provide top-notch technical support and resolve issues for end users onsite.
- Company: Join a dynamic team in a fast-paced IT environment.
- Benefits: Competitive salary, professional growth, and a supportive work culture.
- Other info: Exciting opportunities for career advancement in a secure enterprise setting.
- Why this job: Make a real difference by solving tech problems and enhancing user experience.
- Qualifications: Experience in desktop support and strong knowledge of Microsoft environments.
The predicted salary is between 36000 - 36000 £ per year.
We are looking for an experienced Onsite Engineer to join a fast-paced End User Support environment, delivering technical support and project services across a secure enterprise setting. This role is ideal for someone with strong desktop support and workplace engineering experience who enjoys working onsite, resolving technical issues, and delivering excellent customer service within a professional IT environment.
Key Responsibilities
- Complete assigned technical tasks within agreed timeframes
- Support internal and external project delivery activities
- Carry out operational and support tasks to SLA targets
- Provide high-quality onsite support to end users
- Troubleshoot hardware, software, and operating system issues
- Assist with desktop builds, deployments, and system configurations
Skills & Experience
- Strong understanding of Microsoft Windows environments (Windows 10/11)
- Experience supporting Microsoft Office applications
- SCCM knowledge including OS deployment, application deployment, monitoring, and troubleshooting
- Understanding of PowerShell, VBScript, or batch scripting beneficial
- Knowledge of BitLocker, NTFS permissions, and endpoint security
Onsite Engineer employer: 83zero
Contact Detail:
83zero Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Onsite Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who work onsite. They might know about openings or can even refer you directly, which gives you a leg up.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Make sure you can confidently discuss your experience with Microsoft Windows environments and any troubleshooting you've done. We want you to shine!
✨Tip Number 3
Showcase your customer service skills during interviews. As an Onsite Engineer, you'll be interacting with end users, so share examples of how you've resolved issues and provided support in the past.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Onsite Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with desktop support and workplace engineering. We want to see how your skills match up with the job description, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Onsite Engineer role. We love seeing enthusiasm and a bit of personality, so let us know what excites you about this opportunity.
Showcase Your Technical Skills: Be specific about your technical skills in your application. Mention your experience with Microsoft Windows environments, SCCM, and any scripting knowledge you have. We’re looking for someone who can hit the ground running, so make it clear how you can contribute!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at 83zero
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft Windows environments, especially Windows 10/11. Be ready to discuss your experience with desktop support and any specific technical issues you've resolved in the past.
✨Show Off Your Customer Service Skills
Since this role involves delivering excellent customer service, think of examples where you've gone above and beyond for a user. Prepare to share these stories during the interview to demonstrate your commitment to user satisfaction.
✨Familiarise Yourself with Key Tools
Get comfortable with SCCM, PowerShell, and any other tools mentioned in the job description. If you have experience with OS deployment or application monitoring, be ready to explain how you've used these tools effectively in previous roles.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, project delivery activities, and what success looks like in this role. This shows your genuine interest and helps you assess if the company is the right fit for you.