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- Tasks: Lead and mentor a skilled network engineering team while solving complex network issues.
- Company: Join a dynamic company focused on innovation in network infrastructure.
- Benefits: Enjoy a competitive salary, hybrid work options, and an on-call bonus.
- Why this job: Make a real impact by driving excellence in network operations and fostering a collaborative culture.
- Qualifications: CCNP or JNCIP-ENT level expertise with strong leadership and communication skills required.
- Other info: This is a full-time, permanent role based in London.
The predicted salary is between 54000 - 126000 £ per year.
Location: London (Hybrid)
Base: Up to £90,000 base salary + 5% on-call bonus
Type: Full-time | Permanent
Are you a passionate network leader ready to take the reins of a high-performing third-line engineering team? We're seeking a NOC Manager who thrives on solving complex challenges, leading with clarity, and driving innovation across critical network infrastructure.
What You’ll Be Doing:
- Lead, mentor, and develop a team of skilled third-line network engineers.
- Own escalated network issues—diagnose and resolve complex problems in collaboration with senior engineers.
- Align network strategies with wider business goals through cross-functional collaboration.
- Drive innovation and continuous improvement in network performance, support, and security.
- Champion best practices in network architecture, operations, and incident management.
- Ensure effective workload monitoring via ServiceNow and foster operational transparency.
What You’ll Bring:
- Demonstrable technical expertise at CCNP (ENT/DC/SP/SEC) or JNCIP-ENT level.
- Strong experience managing third-line support within a fast-paced environment.
- Expertise in ServiceNow ITSM and solid understanding of ITIL processes.
- Advanced knowledge of routing/switching protocols (BGP, OSPF, VLANs, STP, TCP/IP).
- Hands-on experience with Cisco, Juniper, Fortinet, and Palo Alto devices.
- Excellent leadership, communication, and decision-making skills.
Ready to take your career to the next level in network operations leadership? Apply now to make a real impact and lead a team driving excellence in every connection.
NOC Manager employer: 83zero
Contact Detail:
83zero Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land NOC Manager
✨Tip Number 1
Network with professionals in the industry by attending relevant conferences or meetups. This can help you connect with potential colleagues and gain insights into the latest trends and challenges in network operations.
✨Tip Number 2
Showcase your leadership skills by participating in online forums or groups related to network engineering. Sharing your knowledge and experiences can demonstrate your expertise and commitment to the field.
✨Tip Number 3
Familiarise yourself with ServiceNow and ITIL processes if you haven't already. Consider taking a short course or certification to enhance your understanding, as this will be crucial for the role.
✨Tip Number 4
Prepare for potential interviews by practising how to articulate your problem-solving approach. Be ready to discuss specific examples of complex network issues you've resolved and how you led your team through those challenges.
We think you need these skills to ace NOC Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing third-line support and your technical expertise, especially with CCNP or JNCIP-ENT certifications. Use specific examples that demonstrate your leadership skills and problem-solving abilities.
Craft a Compelling Cover Letter: In your cover letter, express your passion for network engineering and leadership. Mention how your background aligns with the responsibilities of the NOC Manager role, particularly your experience with ServiceNow and ITIL processes.
Showcase Relevant Achievements: Include quantifiable achievements in your application, such as improvements in network performance or successful projects you've led. This will help illustrate your capability to drive innovation and continuous improvement.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors or typos. A polished application reflects your attention to detail, which is crucial for a leadership role in network operations.
How to prepare for a job interview at 83zero
✨Showcase Your Technical Expertise
Be prepared to discuss your technical skills in detail, especially your experience with CCNP or JNCIP-ENT level qualifications. Highlight specific projects where you successfully diagnosed and resolved complex network issues.
✨Demonstrate Leadership Skills
As a NOC Manager, you'll need to lead a team effectively. Share examples of how you've mentored and developed team members in the past, and discuss your approach to fostering a collaborative environment.
✨Align with Business Goals
Understand the company's broader objectives and be ready to explain how your network strategies can support these goals. Discuss any previous experiences where you aligned technical initiatives with business outcomes.
✨Familiarise Yourself with ServiceNow and ITIL
Since expertise in ServiceNow ITSM and ITIL processes is crucial, brush up on these topics. Be ready to discuss how you've used ServiceNow for workload monitoring and how ITIL principles have guided your operational practices.
