At a Glance
- Tasks: Own complex faults and changes, support major projects, and mentor colleagues.
- Company: Join a high-performing Network Operations team focused on enterprise Cisco networking.
- Benefits: Enjoy a £90,000 base salary, healthcare options, and a 5% on-call allowance.
- Other info: This is a permanent hybrid role with a client base in London.
- Why this job: Be a senior escalation point and technical SME in key Cisco technologies.
- Qualifications: Experience with enterprise Cisco networking and security environments is essential.
The predicted salary is between 90000 - 90000 £ per year.
Base: £90,000 base salary plus benefits, perks, healthcare options and 5% on call allowance
Location: Hybrid / Client Base in London
Type: Permanent
We're looking for an experienced Network Cisco Specialist (3rd Line) to join a high-performing Network Operations team, providing expert support across enterprise Cisco networking and security environments. This role will see you taking ownership of complex incidents and changes, acting as a senior escalation point, supporting major projects, and serving as a technical SME across key Cisco technologies.
Key Responsibilities
- Own complex faults and changes through to resolution.
- Escalation point for 2nd Line engineers.
- Support customer and vendor engagements.
- Perform root cause analysis and problem management.
- Deliver network and security projects.
- Manage firmware upgrades, documentation, and DR testing.
- Mentor colleagues and contribute to technical development.
- Participate in an out-of-hours on-call rota.
Essential Skills
Network Cisco Specialist - 3rd Line employer: 83zero
This role offers a competitive £90,000 salary and benefits including healthcare options. The team is dedicated to delivering expert support across Cisco networking, ensuring a dynamic work environment in London.
StudySmarter Expert Advice🤫
We think this is how you could land Network Cisco Specialist - 3rd Line
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what 83zero values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges 83zero might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at 83zero!
✨Direct Apply to 83zero
Let's not forget to apply directly through the 83zero website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Network Cisco Specialist - 3rd Line
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at 83zero.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at 83zero. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at 83zero
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
