At a Glance
- Tasks: Support high-profile users with desktop troubleshooting and technical tasks.
- Company: Join a dynamic IT support team in Barrow-in-Furness.
- Benefits: Earn up to £36,000 with training and development opportunities.
- Other info: Collaborative culture with exposure to enterprise-level technologies.
- Why this job: Make a real impact by delivering exceptional customer support in a fast-paced environment.
- Qualifications: Strong desktop support experience and knowledge of Microsoft environments required.
The predicted salary is between 36000 - 36000 € per year.
Location: Barrow-in-Furness | Full-Time | 5 Days Onsite
Salary: Up to £36,000
We’re looking for an experienced and customer-focused Collab / Workplace Engineer to join a fast-paced IT support environment supporting high-profile end users and business operations onsite in Barrow-in-Furness. This is an excellent opportunity for someone with strong desktop support experience who enjoys hands-on technical work, troubleshooting, and delivering excellent customer service in a dynamic enterprise environment.
Key Responsibilities- Complete assigned technical tasks within agreed timeframes
- Support project delivery alongside internal and external project teams
- Carry out operational and support activities to SLA targets
- Deliver exceptional customer support and user experience
- Diagnose and resolve hardware, software, and operating system issues
- Support desktop deployments, upgrades, and configurations
- Strong knowledge of Microsoft Windows environments (Windows 10/11 preferred)
- Experience with Microsoft Office and end-user support
- SCCM experience including OS deployment, application deployment, monitoring, and troubleshooting
- Understanding of scripting technologies such as PowerShell, VBScript, or batch scripting
- Knowledge of BitLocker, NTFS permissions, and desktop security practices
- Familiarity with Microsoft Outlook, Exchange environments, and collaboration tools
- Experience using ITSM platforms such as ServiceNow
- Excellent communication and customer service skills
- Must be eligible for UK Security Clearance (SC)
- Applicants should have lived continuously in the UK for the last 5 years
- Successful candidates will undergo standard pre-employment screening including DBS and employment checks
- Salary up to £36,000
- Stable long-term opportunity within a professional IT environment
- Exposure to enterprise-level technologies and projects
- Training and development opportunities
- Collaborative and supportive team culture
If you’re a proactive Desktop Engineer looking for your next onsite opportunity in Barrow-in-Furness, we’d love to hear from you.
Monitoring Engineer (w/m/d) employer: 83zero
Join a dynamic and supportive team as a Monitoring Engineer in Barrow-in-Furness, where you'll thrive in a professional IT environment that values collaboration and customer service. With a competitive salary of up to £36,000, you will have access to training and development opportunities, ensuring your growth within the company while working with enterprise-level technologies. Experience a stable long-term career in a role that not only challenges you technically but also allows you to make a meaningful impact on high-profile end users.
StudySmarter Expert Advice🤫
We think this is how you could land Monitoring Engineer (w/m/d)
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who work in similar roles. Attend local meetups or online webinars to expand your circle and get insider info on job openings.
✨Tip Number 2
Prepare for interviews by practising common questions related to desktop support and customer service. We recommend role-playing with a friend or using mock interview platforms to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills! Create a portfolio or a personal website that highlights your technical projects, troubleshooting successes, and any relevant certifications. This can set you apart from other candidates and give employers a glimpse of what you can do.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Monitoring Engineer (w/m/d)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of a Monitoring Engineer. Highlight your experience with Microsoft Windows environments and any relevant technical skills that match the job description.
Showcase Your Customer Service Skills:Since this role is all about delivering exceptional customer support, don’t forget to include examples of how you've provided excellent service in previous positions. We want to see your people skills shine!
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences quickly.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at 83zero
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft Windows environments, especially Windows 10/11. Be ready to discuss your experience with SCCM, desktop deployments, and troubleshooting techniques. The more confident you are in your technical skills, the better you'll impress the interviewers.
✨Show Off Your Customer Service Skills
Since this role is all about delivering exceptional customer support, think of examples where you've gone above and beyond for users. Prepare to share specific stories that highlight your communication skills and how you’ve resolved issues effectively in a fast-paced environment.
✨Familiarise Yourself with the Tools
Get comfortable with ITSM platforms like ServiceNow and collaboration tools mentioned in the job description. If you can demonstrate your familiarity with these tools during the interview, it’ll show that you’re ready to hit the ground running.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that test your problem-solving abilities. Think through common issues you might encounter as a Collab / Workplace Engineer and how you would approach resolving them. This will showcase your hands-on experience and technical know-how.
