At a Glance
- Tasks: Design impactful services by researching user needs and creating innovative solutions.
- Company: Join a dynamic Digital Customer Experience team in Manchester.
- Benefits: Attractive salary, hybrid work model, and comprehensive benefits package.
- Other info: Opportunity for growth in a fast-paced, creative environment.
- Why this job: Make a real-world impact by transforming user experiences through design.
- Qualifications: Experience in service design and strong collaboration skills required.
The predicted salary is between 54000 - 66000 £ per year.
Design better services. Create real-world impact. We're looking for an experienced Service Designer to join a growing Digital Customer Experience practice, working on complex transformation programmes where people, technology and design come together. You'll turn user insight into better services - from research and service mapping through to prototyping, testing and delivery.
What you'll do:
- Research users and stakeholders to uncover needs, pain points and opportunities
- Evaluate services for usability, accessibility and effectiveness
- Create journeys, service maps, prototypes and tangible design solutions
- Facilitate workshops and co-creation sessions with stakeholders
- Translate insight into clear opportunities for user and business value
- Work closely with multidisciplinary teams to take ideas into delivery
Service Designer in Manchester employer: 83zero
As a Senior Salesforce Developer with us, you'll thrive in a dynamic and inclusive work culture that prioritises innovation and professional growth. Our commitment to employee development is reflected in our comprehensive benefits package, which includes competitive salaries, healthcare, and ongoing training resources, all while working with cutting-edge Salesforce technologies in a hybrid environment across the UK. Join us to make a meaningful impact in a highly regulated sector, where your expertise will drive digital transformation and shape the future of our solutions.