At a Glance
- Tasks: Lead transformation projects and design innovative ServiceNow solutions for major organisations.
- Company: Join a leading technology consulting practice with a collaborative culture.
- Benefits: Competitive salary, performance bonus, hybrid working, and industry-leading training.
- Other info: Opportunity for career development and access to large-scale digital transformation programmes.
- Why this job: Shape business transformation and make a real impact on client experiences.
- Qualifications: Experience as a ServiceNow Solution Architect and strong consulting skills required.
The predicted salary is between 110000 - 120000 £ per year.
Service Now Solution Architect | Management Consulting
📍 Hybrid Working | London | Manchester | Birmingham | Bristol | Glasgow | Newcastle | Woking
- 💰 Salary £110,000 - £120,000 + Bonus + Excellent Benefits
- 🔐 SC clearance eligibility or ideally ACTIVE SC CLEARANCE REQUIRED
- 🚨 Sole UK Nationals only
Drive Transformation. Shape Solutions. Win New Business.
Are you an experienced Service Now Solution Architect with a strong consulting mindset, commercial experience and a passion for shaping business transformation?
We're looking for a senior Service Now professional to join a leading technology consulting practice, helping major organisations transform their employee and customer experiences through innovative Service Now solutions.
This is a highly consultative role combining management consulting, solution architecture, pre-sales and strategic advisory.
You’ll work with senior client stakeholders to understand complex business challenges, shape transformation strategies and design solutions that deliver measurable business value.
The Opportunity
You’ll play a key role in defining and winning strategic Service Now engagements, working alongside sales, consulting and delivery teams to create compelling solutions for enterprise clients.
From early discovery and client workshops through to executive presentations, proposals and solution design, you’ll be responsible for shaping opportunities and helping organisations unlock the full value of the Service Now platform .
What You'll Do
- Lead pre-sales, solutioning and business development activities across complex Service Now opportunities.
- Shape solution strategy, architecture and transformation roadmaps aligned to client objectives.
- Lead client workshops, demonstrations, executive presentations, proposals and bid responses.
- Partner with sales teams to identify, develop and convert new business opportunities.
- Build trusted relationships with senior stakeholders, including CIOs, CHROs, CTOs and business leaders.
- Design innovative Service Now solutions that balance business outcomes, user experience and technical excellence.
- Act as a trusted advisor, providing strategic guidance on digital transformation and platform adoption.
What We're Looking For
- You’ll bring a blend of consulting, commercial and technical expertise, including:
- Proven experience as a Service Now Solution Architect within a management consulting, technology consulting or professional services environment.
- Strong pre-sales, solution design and solutioning experience, with a track record of shaping and winning complex enterprise engagements.
- Deep Service Now HR Service Delivery (HRSD) experience, with the ability to design employee experience solutions, optimise HR service processes and advise clients on maximising the value of the platform.
- Strong understanding of Service Now capabilities across areas including ITSM, ITOM, CSM, Employee Centre, Case & Knowledge Management and Performance Analytics.
- Experience engaging senior stakeholders and presenting complex solutions to executive audiences, including C-suite leaders.
- Strong knowledge of enterprise architecture, integrations, workflow automation and digital transformation.
- Excellent consulting, stakeholder management and communication skills.
- What's On Offer
- Performance bonus and excellent benefits package
- Hybrid working model
- Opportunity to work on large-scale digital transformation programmes
- Access to industry-leading training, certifications and career development
- A collaborative consulting environment where you’ll influence strategy as much as delivery
- Security Requirements
Due to the nature of some client engagements, successful applicants must be eligible to obtain UK Security Check (SC) clearance, which typically requires five years’ continuous UK residency.
Keywords: Service Now Solution Architect | Service Now Architect | Management Consulting | Pre-Sales | Solutioning | HRSD | Employee Experience | Digital Transformation | Enterprise Architecture | ITSM | ITOM | CSM | Professional Services | Technology Consulting
ServiceNow Solution Architect in London employer: 83zero
At 83zero, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. Our home-based Senior Pre-Sales Solutions Engineer role not only provides the flexibility to manage your own schedule but also presents ample opportunities for professional growth within a high-performing team dedicated to tackling data protection challenges. Join us in London and the South UK region, where your contributions will be valued, and your career can flourish in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land ServiceNow Solution Architect in London
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like ServiceNow Solution Architect at 83zero!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like 83zero or be willing to refer you for that ServiceNow Solution Architect position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from 83zero who’s on the lookout for their next ServiceNow Solution Architect star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time ServiceNow Solution Architect role at 83zero!
We think you need these skills to ace ServiceNow Solution Architect in London
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at 83zero. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at 83zero
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at 83zero. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
