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- Tasks: Provide IT support, troubleshoot issues, and enhance processes in a dynamic tech environment.
- Company: Join a leading cybersecurity firm in stylish offices in Central London.
- Benefits: Enjoy a 2-year contract with exposure to top professionals and a vibrant work culture.
- Why this job: Make a real impact while growing your skills in a fast-paced, collaborative setting.
- Qualifications: 3+ years in IT support, strong communication skills, and familiarity with various tech platforms.
- Other info: This role is fully onsite, perfect for those who thrive in energetic environments.
The predicted salary is between 30000 - 42000 £ per year.
83zero City Of London, England, United Kingdom
IT Administrator
83zero City Of London, England, United Kingdom
Direct message the job poster from 83zero
Delivery Consultant Specialising in Strategic Talent Placement and Career Advancement
Job Advertisement: IT Administrator – EMEA (Contract)
Contract Type: B2B Contract
Location: Fully Onsite – Central London
Duration: 2-Year Project
We’re looking for a proactive, communicative, and tech-savvy IT Administrator to join a high-performing team on a 2-year B2B contract. This is an incredible opportunity to work with one of the world’s top cybersecurity companies, based fully onsite in stylish, modern offices in the heart of London. You\’ll be supporting a cutting-edge, global tech environment that spans the EMEA region.
What You’ll Be Doing
You’ll be the go-to person for all things IT support — from troubleshooting hardware and software to ensuring seamless collaboration across multiple platforms. You’ll work closely with local and remote employees, helping to deliver a first-class IT experience in a high-energy, people-focused culture.
Key Responsibilities
- Deliver hands-on L1/L2 desktop and helpdesk support across PC and Mac platforms.
- Troubleshoot and resolve issues involving video conferencing, printers/copiers, IP telephony, mobile devices, and general hardware/software problems.
- Support business applications using defined SOPs and escalate when needed.
- Track and manage tickets using the internal IT service management platform.
- Collaborate with senior IT teams to improve processes and share knowledge.
- Participate in documentation, process enhancement, and urgent support efforts.
What You’ll Bring
- 3+ years’ experience in an IT Administrator, Desktop Support, or similar technical support role.
- Excellent communication skills – both written and verbal – with the confidence to support users across a range of technical backgrounds, from consultants to executives.
- Recent experience with Windows 10, Mac OSX, Active Directory, Exchange, VPN, and system imaging.
- A solid grasp of IT infrastructure and networking basics.
- Familiarity with remote support tools and distributed team environments.
- A collaborative spirit, customer-first mindset, and the drive to go the extra mile.
- The ability to juggle multiple tasks without dropping the ball – you stay calm under pressure and always follow through.
This is a fantastic opportunity to work at the heart of a globally respected cybersecurity powerhouse! You\’ll gain exposure to a fast-moving enterprise environment, engaging directly with professionals from consultants all the way to VP level. If you’re ready for a long-term contract where you can have real impact and grow your profile, we’d love to hear from you.
Seniority level
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Seniority level
Associate
Employment type
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Employment type
Contract
Job function
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Job function
Engineering, Information Technology, and Consulting
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Industries
Staffing and Recruiting
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IT Administrator employer: 83zero
Contact Detail:
83zero Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Administrator
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Windows 10, Mac OSX, and Active Directory. Being able to discuss your hands-on experience with these systems during an interview will demonstrate your technical competence.
✨Tip Number 2
Highlight your communication skills by preparing examples of how you've successfully supported users from various technical backgrounds. This will show that you can adapt your approach based on the audience, which is crucial for this role.
✨Tip Number 3
Research the company’s culture and values, especially their focus on collaboration and customer service. Be ready to share how your personal work ethic aligns with these values, as cultural fit is often just as important as technical skills.
✨Tip Number 4
Prepare to discuss your experience with ticket management systems and how you've used them to track and resolve issues efficiently. This will illustrate your organisational skills and ability to manage multiple tasks effectively.
We think you need these skills to ace IT Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT administration and technical support. Emphasise your skills with Windows 10, Mac OSX, and any other technologies mentioned in the job description.
Craft a Strong Cover Letter: Write a cover letter that showcases your communication skills and customer-first mindset. Mention specific examples of how you've successfully supported users in previous roles, especially in high-pressure situations.
Highlight Relevant Experience: In your application, clearly outline your 3+ years of experience in IT support roles. Include details about your familiarity with troubleshooting hardware/software issues and using IT service management platforms.
Show Enthusiasm for the Role: Express your excitement about the opportunity to work in a cutting-edge cybersecurity environment. Mention your eagerness to collaborate with teams and improve processes, as this aligns with the company's culture.
How to prepare for a job interview at 83zero
✨Showcase Your Technical Skills
Be prepared to discuss your experience with Windows 10, Mac OSX, Active Directory, and other relevant technologies. Bring examples of how you've successfully troubleshot issues in the past, as this will demonstrate your hands-on expertise.
✨Communicate Clearly
Since excellent communication skills are crucial for this role, practice explaining technical concepts in simple terms. Be ready to showcase your ability to support users from various technical backgrounds, including executives.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss specific instances where you resolved complex IT issues. Highlight your approach to troubleshooting and how you manage multiple tasks under pressure, as this is key for the fast-paced environment you'll be working in.
✨Emphasise Collaboration
This role requires a collaborative spirit, so be ready to talk about your experiences working in teams. Share examples of how you've contributed to process improvements or knowledge sharing within your previous roles.
