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- Tasks: Lead incident detection and resolution for a top financial services firm.
- Company: Join a world-renowned brand with over 100 years of heritage.
- Benefits: Enjoy a competitive salary, bonus, and flexible remote work options.
- Why this job: Be part of a collaborative team making a real impact in incident management.
- Qualifications: Experience in incident or risk management, preferably in the cyber space.
- Other info: Work from home one day a week in either Doncaster or London.
The predicted salary is between 42000 - 84000 £ per year.
Location: Doncaster or London (1 day a week in office)
Salary: £60,000 + Bonus + Benefits
83zero is partnered with a leading financial services firm who are seeking a skilled Relationship Manager to join their highly collaborative team in either Doncaster or London. You’ll play a critical role in leading the detection and resolution of incidents across the Retail Division for a world-renowned brand with a heritage of over 100 years!
The successful Relationship Manager will need to be confident in decision making and can effectively collaborate with various teams – any previous experience working within cyber and incident management would be a plus.
Key Responsibilities:- Document, audit, and improve business incident processes.
- Lead incident response and management, ensuring swift resolution.
- Engage stakeholders to review trends and address queries.
- Collaborate with incident teams to ensure protocols are followed.
- Manage retail business incidents, minimizing impact and ensuring remediation.
- Own the business incident management process and coordinate with IT.
- Maintain strong communication between IT and business units.
- Support root cause analysis and continuous improvement with IT.
- Track and analyze incidents to prevent recurring issues.
- Incident Management / Risk Management
- Proven experience working within the Cyber space
- Strong ability to influence, negotiate, and align priorities.
- Decisive and clear in providing guidance to teams.
- Thrives in fast-paced environments.
- Effectively prioritizes tasks and develops actionable plans aligned with business goals.
- Proactive and able to drive initiatives while keeping senior stakeholders informed.
- Excellent communicator across various formats, including verbal leadership and written reports.
If you’re a passionate Incident Management Relationship Manager ready to take on a pivotal role, please apply today!
Incident Management Relationship Manager employer: 83zero
Contact Detail:
83zero Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Incident Management Relationship Manager
✨Tip Number 1
Network with professionals in the financial services and incident management sectors. Attend industry events or webinars to connect with potential colleagues and learn about the latest trends in incident management.
✨Tip Number 2
Familiarise yourself with the specific incident management tools and software commonly used in the financial sector. Being knowledgeable about these tools can give you an edge during discussions with hiring managers.
✨Tip Number 3
Prepare for situational interview questions by thinking of examples from your past experiences where you successfully managed incidents or resolved conflicts. This will demonstrate your problem-solving skills and ability to work under pressure.
✨Tip Number 4
Research the company’s recent incidents or challenges they’ve faced in incident management. Being able to discuss these during your interview shows your genuine interest in the role and your proactive approach to understanding their needs.
We think you need these skills to ace Incident Management Relationship Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Incident Management Relationship Manager position. Understand the key responsibilities and required skills, as this will help you tailor your application.
Tailor Your CV: Highlight relevant experience in incident management and risk management on your CV. Use specific examples that demonstrate your ability to lead incident response and collaborate with teams, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for incident management and your understanding of the financial services sector. Mention any previous experience in cyber and incident management, and explain how your skills align with the company's needs.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that your documents are clear and professional. A polished application reflects your attention to detail.
How to prepare for a job interview at 83zero
✨Showcase Your Incident Management Experience
Be prepared to discuss your previous experience in incident management, especially within the cyber space. Highlight specific examples where you successfully led incident responses or improved processes.
✨Demonstrate Strong Communication Skills
As a Relationship Manager, effective communication is key. Practice articulating your thoughts clearly and confidently, both verbally and in writing. Be ready to explain how you've engaged stakeholders in past roles.
✨Prepare for Scenario-Based Questions
Expect questions that assess your decision-making skills in high-pressure situations. Think of scenarios where you had to make quick decisions and how you managed to resolve incidents efficiently.
✨Research the Company and Its Culture
Familiarise yourself with the financial services firm’s values and culture. Understanding their heritage and how they operate will help you align your answers with what they are looking for in a candidate.
