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- Tasks: Provide top-notch desktop support and troubleshoot tech issues for high-profile users.
- Company: Join a dynamic IT support team in Barrow-in-Furness.
- Benefits: Earn up to £36,000 with pension, healthcare options, and unlimited training budget.
- Other info: Great opportunity for career growth in a supportive team.
- Why this job: Make a real difference by enhancing user experience in a fast-paced environment.
- Qualifications: Strong knowledge of Windows and experience in customer-focused tech support.
The predicted salary is between 36000 - 36000 £ per year.
Location: Barrow-in-Furness | Full-Time | 5 Days Onsite
Salary: Up to £36,000 + pension, healthcare opt, unlimited training budget
We're looking for an experienced and customer-focused Onsite Desktop Engineer to join a fast-paced IT support environment supporting high-profile end users and business operations onsite in Barrow-in-Furness. This is an excellent opportunity for someone with strong desktop support experience who enjoys hands-on technical work, troubleshooting, and delivering excellent customer service in a dynamic enterprise environment.
Key Responsibilities- Complete assigned technical tasks within agreed timeframes
- Support project delivery alongside internal and external project teams
- Carry out operational and support activities to SLA targets
- Deliver exceptional customer support and user experience
- Diagnose and resolve hardware, software, and operating system issues
- Support desktop deployments, upgrades, and configurations
- Strong knowledge of Microsoft Windows environments (Windows 10/11 preferred)
- Experience with Microsoft Office and end-user support
- SCCM experience including OS deployment, application deployment, monitoring, and troubleshooting
Collab / Workplace Engineer employer: 83zero
Contact Detail:
83zero Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Collab / Workplace Engineer
✨Tip Number 1
Network like a pro! Attend local tech meetups or industry events in Barrow-in-Furness. Chatting with folks in the field can lead to job opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal project that highlights your desktop support expertise. This can really set you apart when you’re chatting with potential employers.
✨Tip Number 3
Don’t just apply and wait! Follow up on your applications. A quick email or call can show your enthusiasm and keep you on their radar. We love seeing candidates who are proactive!
✨Tip Number 4
Use our website to find the best roles for you! We’ve got loads of resources and tips to help you land that Collab / Workplace Engineer position. Let’s get you hired!
We think you need these skills to ace Collab / Workplace Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Collab / Workplace Engineer role. Highlight your experience with Microsoft Windows environments and any relevant desktop support skills. We want to see how your background fits perfectly with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your customer-focused approach aligns with our values at StudySmarter. Keep it engaging and personal – we love a good story!
Show Off Your Technical Skills: Don’t hold back on showcasing your technical expertise! Mention specific tools and technologies you’ve worked with, like SCCM or troubleshooting techniques. We’re keen to know how you can contribute to our fast-paced IT support environment.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at 83zero
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft Windows environments, especially Windows 10/11. Be ready to discuss your experience with desktop support and troubleshooting, as well as any specific tools like SCCM that you've used.
✨Show Off Your Customer Service Skills
Since this role is all about delivering exceptional customer support, think of examples where you've gone above and beyond for users. Prepare to share stories that highlight your ability to diagnose issues and provide solutions quickly.
✨Be Ready for Hands-On Scenarios
Expect some practical questions or scenarios during the interview. They might ask you how you'd handle a specific technical issue or user complaint. Practise explaining your thought process clearly and concisely.
✨Research the Company Culture
Get to know the company’s values and work environment. This will help you tailor your answers to show that you're a great fit for their team. Plus, it shows that you’re genuinely interested in the role and the company.