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- Tasks: Support audio-visual systems and manage conference room queries.
- Company: Join a forward-thinking company focused on innovation and employee wellbeing.
- Benefits: Enjoy a £30,000 salary, training courses, mental health support, and career progression opportunities.
- Why this job: Be part of a diverse team making a real impact in technology.
- Qualifications: Experience in IT roles and strong communication skills are essential.
- Other info: Relocation allowance available; security clearance required.
A variety of soft skills and experience may be required for the following role. Please ensure you check the overview below carefully.
Location: Barrow-In-Furness (Relocation allowance available)
Type: Full-time On-site, Permanent
Salary: £30,000 base salary plus additional benefits, perks, and healthcare options!
Are you passionate about technology and audio-visual systems? We are looking for an Audio Visual IT Onsite Service Engineer to join our growing End User Experience team. This is an exciting opportunity to work with a high-profile client in a role that requires both technical expertise and excellent communication skills.
What you'll be doing:
- Acting as the primary point of contact for Conference Room queries.
- Performing monthly audits (covering 50% of the estate).
- Ensuring Incident Management and IMAC completion within agreed SLAs.
- Managing Non-Standard Requests, project tasks, and quotes, ensuring all are completed within agreed timescales.
- Maintaining End User Guides to ensure that all users have access to up-to-date documentation.
What we're looking for…
- Have experience in a related IT role (or equivalent).
- Demonstrate competency through successful implementation of medium-level fixes.
- Be multi-disciplined, having gained experience through a mix of formal and on-the-job training.
- Have strong interpersonal skills and the ability to communicate effectively with customers.
- Be adaptable, customer-oriented, and well-organized, especially in a fast-paced, changing environment.
Security clearance: To be considered for this role, you will need to obtain Security Check (SC) clearance. To obtain SC clearance, the successful applicant must have resided continuously in the United Kingdom for the past 5 years, among other criteria.
What you'll get:
- Learning and Development: You'll have access to 250,000 training courses, with external certifications in AWS, Microsoft, Cybersecurity, and more, supporting your continuous growth.
- Workplace Wellbeing: Join a company recognized as a Great Place to Work for Wellbeing in 2024, with mental health support and well-being apps like Thrive and Peppy to help you maintain a healthy work-life balance.
- Diverse & Inclusive Culture: We embrace a culture where diversity and inclusion are core values, helping you thrive in a supportive and collaborative environment.
- Career Progression: As part of a global community, you'll have endless opportunities to unlock your potential, connect with like-minded experts, and shape the future of technology.
Why join us? By joining us, you'll become part of a forward-thinking, diverse collective of professionals who are dedicated to making a meaningful impact through innovation. We support your personal and professional development and ensure you have the tools to grow and succeed.
Ready to take your career to the next level? Apply now and join our team of innovators.
Audio Visual Service Engineer employer: 83zero
Contact Detail:
83zero Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Audio Visual Service Engineer
✨Tip Number 1
Familiarise yourself with the latest audio-visual technologies and trends. Being knowledgeable about current systems and innovations will not only boost your confidence but also impress the interviewers with your passion for the field.
✨Tip Number 2
Practice your communication skills, especially in technical contexts. Since this role requires excellent interpersonal skills, consider role-playing scenarios where you explain complex concepts to non-technical users to demonstrate your ability to communicate effectively.
✨Tip Number 3
Network with professionals in the audio-visual industry. Attend relevant events or join online forums to connect with others in the field. This can provide valuable insights and potentially lead to referrals that could help you land the job.
✨Tip Number 4
Prepare for potential questions regarding incident management and project tasks. Think of examples from your past experiences where you successfully managed similar situations, as this will showcase your problem-solving abilities and adaptability.
We think you need these skills to ace Audio Visual Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in audio-visual systems and IT roles. Emphasise any technical skills and soft skills that align with the job description, such as communication and adaptability.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and your understanding of the role. Mention specific experiences that demonstrate your ability to manage conference room queries and perform audits.
Highlight Relevant Certifications: If you have any certifications related to audio-visual technology or IT, be sure to include them in your application. This can set you apart from other candidates and show your commitment to professional development.
Prepare for Security Clearance: Since security clearance is required, be ready to provide information about your residency in the UK over the past five years. Ensure you understand the process and requirements for obtaining SC clearance.
How to prepare for a job interview at 83zero
✨Show Your Technical Expertise
Be prepared to discuss your experience with audio-visual systems and IT roles. Highlight specific projects or fixes you've implemented, as this will demonstrate your competency and technical knowledge.
✨Demonstrate Strong Communication Skills
Since the role requires excellent communication with customers, practice articulating your thoughts clearly. Use examples from past experiences where you successfully resolved customer queries or issues.
✨Emphasise Adaptability and Organisation
The job is in a fast-paced environment, so be ready to share instances where you've adapted to changes or managed multiple tasks effectively. This will show that you're well-suited for the dynamic nature of the role.
✨Research the Company Culture
Familiarise yourself with the company's values, especially around diversity and inclusion. Be ready to discuss how you align with these values and how you can contribute to a positive workplace culture.
