At a Glance
- Tasks: Provide top-notch technical support and resolve issues in a fast-paced environment.
- Company: Join a dynamic team in a secure enterprise IT setting.
- Benefits: Competitive salary, professional development, and a supportive team culture.
- Other info: Long-term onsite role with opportunities for growth in Barrow-in-Furness.
- Why this job: Make a real impact by delivering excellent customer service and solving technical challenges.
- Qualifications: Experience in desktop support and strong communication skills required.
The predicted salary is between 36000 - 36000 € per year.
Location: Barrow-in-Furness | Full-Time | 5 Days Onsite
Salary: Up to £36,000
We are looking for an experienced Onsite Engineer to join a fast-paced End User Support environment, delivering technical support and project services across a secure enterprise setting. This role is ideal for someone with strong desktop support and workplace engineering experience who enjoys working onsite, resolving technical issues, and delivering excellent customer service within a professional IT environment.
Key Responsibilities
- Complete assigned technical tasks within agreed timeframes
- Support internal and external project delivery activities
- Carry out operational and support tasks to SLA targets
- Provide high-quality onsite support to end users
- Troubleshoot hardware, software, and operating system issues
- Assist with desktop builds, deployments, and system configurations
Skills & Experience
- Strong understanding of Microsoft Windows environments (Windows 10/11)
- Experience supporting Microsoft Office applications
- SCCM knowledge including OS deployment, application deployment, monitoring, and troubleshooting
- Understanding of PowerShell, VBScript, or batch scripting beneficial
- Knowledge of BitLocker, NTFS permissions, and endpoint security
- Familiarity with Microsoft Outlook, Exchange, and collaboration tools
- Experience using ITSM tools such as ServiceNow
- Excellent communication and customer-facing skills
Requirements
- Must be eligible for UK Security Clearance (SC)
- Applicants should have lived continuously in the UK for the last 5 years
- Successful candidates will complete standard pre-employment screening including DBS and employment checks
What's on Offer
- Opportunity to work within a secure enterprise IT environment
- Exposure to large-scale IT support and project work
- Professional development and training opportunities
- Supportive and collaborative team culture
- Long-term onsite opportunity in Barrow-in-Furness
If you are a proactive IT support professional looking for your next onsite engineering opportunity, we'd love to hear from you.
Travel engineer employer: 83zero Ltd
Join a dynamic team in Barrow-in-Furness as a Travel Engineer, where you will thrive in a supportive and collaborative work culture. With a focus on professional development and exposure to large-scale IT projects, this role offers a unique opportunity to enhance your skills while delivering exceptional customer service in a secure enterprise environment. Enjoy the benefits of long-term onsite work and the chance to make a meaningful impact within the organisation.
StudySmarter Expert Advice🤫
We think this is how you could land Travel engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who work in onsite support. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Make sure you can confidently discuss your experience with Microsoft Windows environments and SCCM. We want you to shine when it comes to troubleshooting!
✨Tip Number 3
Show off your customer service skills during interviews. Remember, this role is all about providing excellent support to end users, so share examples of how you've gone above and beyond in past roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Travel engineer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with desktop support and workplace engineering. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Onsite Engineer role. Share specific examples of how you've delivered excellent customer service and resolved technical issues in the past.
Show Off Your Technical Skills:Don’t forget to mention your knowledge of Microsoft Windows environments, SCCM, and any scripting languages you know. We love seeing candidates who are technically savvy and can hit the ground running!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at 83zero Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft Windows environments, especially Windows 10/11. Be ready to discuss your experience with desktop support and troubleshooting, as well as any specific projects you've worked on that relate to the role.
✨Show Off Your Customer Service Skills
Since this role involves a lot of end-user interaction, prepare examples of how you've delivered excellent customer service in previous positions. Think about times when you resolved issues quickly or went above and beyond for a user.
✨Familiarise Yourself with Key Tools
Get comfortable with ITSM tools like ServiceNow and brush up on your SCCM knowledge. Be prepared to discuss how you've used these tools in past roles, particularly in relation to OS deployment and application monitoring.
✨Prepare for Security Clearance Questions
Since eligibility for UK Security Clearance is a requirement, be ready to discuss your background and any relevant checks. Make sure you can confirm your continuous residency in the UK for the last five years without any hiccups.
