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- Tasks: Design and develop innovative ServiceNow solutions for enhanced customer and employee experiences.
- Company: Join a forward-thinking team focused on digital transformation.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Why this job: Make a real difference in how clients engage with their customers and employees.
- Qualifications: Strong ServiceNow expertise and proficiency in JavaScript and integration skills.
- Other info: Must be eligible for Security Clearance; UK residency required.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
?? ServiceNow Implementation Specialist?? Hybrid (UK-wide) | Security Clearance Eligibility
About the RoleJoin our Digital Customer Experience (DCX) team to design, develop, and deliver ServiceNow solutions that transform how our clients engage with customers and employees. You'll work across Customer Experience, Technology Experience, and Employee Experience workflows to drive seamless, modern interactions.
What You'll Do
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Design & develop ServiceNow workflow apps (CSM, ITSM, ITOM, HRSD, FSM, ITAM).
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Build intuitive experiences with ServiceNow's Next Experience UI, UI Builder & Service Portal.
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Lead integrations with CRMs, HR systems, eCommerce, and more (REST/SOAP, IntegrationHub).
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Ensure data integrity across platforms with migration & workflow data fabric expertise.
What You Bring? Strong ServiceNow expertise across workflows (CX, TX, EX).? Proficiency in JavaScript, Glide API, Flow Designer & IntegrationHub.? Hands-on integration skills (APIs, external systems).? Understanding of customer journeys & employee lifecycle touchpoints.? Collaborative mindset – able to bridge business & technical needs.
Security Clearance – ImportantThis role requires Security Check (SC) clearance eligibility. To be considered you must:
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Have been a UK resident for the past 5 consecutive years, and
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Not spent more than 28 consecutive days outside the UK during that period.
ServiceNow Implementation Specialist employer: 83zero Ltd
Contact Detail:
83zero Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow Implementation Specialist
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend meetups, and connect with ServiceNow professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your ServiceNow projects and integrations. This will give potential employers a taste of what you can do and set you apart from the crowd.
✨Tip Number 3
Prepare for interviews by brushing up on common ServiceNow scenarios and integration challenges. Practice articulating your thought process and solutions, as this will demonstrate your expertise and collaborative mindset.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for talented individuals like you. Plus, it’s a great way to ensure your application gets the attention it deserves.
We think you need these skills to ace ServiceNow Implementation Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your ServiceNow expertise and relevant experience. We want to see how your skills align with the role, so don’t be shy about showcasing your JavaScript and integration skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how you can contribute to our Digital Customer Experience team. Keep it engaging and personal.
Showcase Your Projects: If you've worked on any ServiceNow projects, make sure to mention them! We love seeing real examples of your work, especially if they demonstrate your ability to design and develop workflow apps.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at 83zero Ltd
✨Know Your ServiceNow Stuff
Make sure you brush up on your ServiceNow knowledge before the interview. Be ready to discuss your experience with workflows like CSM, ITSM, and HRSD. They’ll want to see that you can not only talk the talk but also walk the walk when it comes to designing and developing those solutions.
✨Show Off Your Integration Skills
Since this role involves leading integrations with various systems, be prepared to share specific examples of your hands-on integration work. Talk about how you've used APIs, REST/SOAP, and IntegrationHub in past projects. This will show them you have the practical skills they’re looking for.
✨Understand the User Experience
Get familiar with the customer journeys and employee lifecycle touchpoints relevant to the role. Think about how you can create intuitive experiences using ServiceNow’s Next Experience UI and UI Builder. Being able to articulate your approach to enhancing user experience will set you apart.
✨Be Ready for Security Clearance Questions
Since security clearance is a must, be prepared to discuss your residency history in the UK. Make sure you can confirm that you meet the eligibility criteria without any hiccups. This shows you’re not just technically qualified but also compliant with their requirements.
